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Econo Lodge West Haven

2.0 star property

Photo gallery for Econo Lodge West Haven

Standard Room, 1 King Bed, Smoking, Jetted Tub
Lobby
Dining
Lobby
Standard Room, 1 King Bed, Smoking, Jetted Tub

Reviews

4.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
370 Highland St, West Haven, CT, 06516
  • Place, Project Mothercare
    ‪2 min drive‬
  • Place, Veterans Memorial Dog Park
    ‪2 min drive‬
  • Place, University of New Haven
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Haven

With a stay at Econo Lodge West Haven in West Haven, you'll be a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital. .This motel is 1.9 mi (3 km) from Savin Rock Conference Center and 1.9 mi (3 km) from University of New Haven.
View more Motels in West HavenOpens in a new window

What's nearby

  • Project Mothercare - 2 min drive - 1.8 km
  • Veterans Memorial Dog Park - 2 min drive - 2.2 km
  • University of New Haven - 2 min drive - 2.1 km
  • Savin Rock Conference Center - 3 min drive - 2.8 km
  • Yale University - 6 min drive - 5.7 km

Getting around

  • New Haven State Street Station - 11 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Burger King - ‬2 min drive

About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and a 24-hour front desk
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 79 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in West Haven? This motel has 500 square feet (46 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Econo Lodge West Haven Reviews

Reviews

4.4
Rating 10 - Excellent. 99 out of 1001 reviews
Rating 8 - Good. 105 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 160 out of 1001 reviews
Rating 2 - Terrible. 491 out of 1001 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have roaches , and it’s very dirty looking
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We're can l start spiders everywhere. Jacuzzi doesn't work. When l ask the manager he came to the room. He checked the jacuzzi he told me they not working. If l didn't like the results l could leave. I was very offended. By his comment. I stay cause l had no other hotels to go. I deserve my money back. Definitely reporting this to the. Better business bureau
Stayed 1 night in Sep 2025

2/10 Terrible

Shenai

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. No towels or toilet paper. Hotel employees sleeping at the front desk so I couldn’t get assistance. Asked for towels & linen to change the bed that had a bunch of hair in it, was told housekeeping would bring it never did after requesting 3 times. Jacuzzi was also dirty with hair in it. Asked for management to reach out and they never did.
Stayed 2 nights in Sep 2025

8/10 Good

Wilnelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

6/10 Okay

marta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Vistasp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Never

Our “non-smoking” room reeked of smoke and pot. It was dirty, there were holes in the sheets and curtains. A dirty hand print on the wall and ceiling. Floor was falling apart. There were no towels. The continental breakfast was a coffee machine and a vending machine (I had to ask for creamer and the guy brought me a plastic cup with powdered stuff and a spoon). If we weren’t prepaid, we would have left.
Stayed 1 night in Aug 2025

4/10 Poor

Trena Taylor, Halifax

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed with our stay. The facility is in serious need of upgrades. We booked a room with a jacuzzi. We were not given a towel
Stayed 1 night in Aug 2025

2/10 Terrible

Juan, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won't stay there again.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about this property.
Stayed 1 night in Aug 2025

2/10 Terrible

Sumerlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This waa probably the worst motel I have ever stayed at. It was dirty, unkept, and the staff were horrible. We rented a room with a jacuzzi tub.. and the place had NO TOWELS. We called the front desk 15 times between myself and my husband, the desk answered once. Telling us they "would call us back if they found some towels". We over heard other guets complaining about there not being towels either. There was no mini fridge, no ice, tape hanging from the ceiling and paint ripped off the walls. We had to go to walmart down the street to buy towels to be able to shower or use the tub. The tub was surrounded by poloshed marble that turned into an ice skating rink the second a drop of water touched it. Waste of money and time.
Stayed 2 nights in Aug 2025

2/10 Terrible

Zhanqing

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was shabby and unclean, there was no room service during our three-day stay; lack of the basic supplies: no towels, hangers, no coffee maker; The air conditioner in our room didn’t work, WiFi signal was not good; Breakfast was just a paper bag of snack, no coffee or water. Expedia should not list this motel on its website.
Stayed 3 nights in Aug 2025

2/10 Terrible

Aili

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area. Our car’s right side rear mirror was stolen at the motel parking lot. The room was shabby and unclean, there was no room service during our three-day stay; lack of the basic supplies: no towels, hangers, no coffee maker; The air conditioner in our room didn’t work, WiFi signal was not good; Breakfast was just a paper bag of snack, no coffee or water. Expedia should not list this motel on its website.
Stayed 7 nights in Aug 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible is the word
Stayed 1 night in Aug 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter's and I stayed in 2 different rooms and in mine there weren't any towels I asked the front desk person for them and he gave me a hand towel and one for the floor. Then for breakfast he said that the coffee machine wasn't working and the continental breakfast consisted of stale pastry, a small apple and a granola bar. For my daughter's room there wern't any blanket's or bed spreads to keep them warm. Also on check-in he didn't speak very well English. Needless to say we won't be going back there ever again.
Stayed 1 night in Aug 2025

4/10 Poor

brian

Disliked: Cleanliness, staff & service, property conditions & facilities
The people above us were constantly making abruptly loud noises all day and all night. One morning a child was screaming on top of his or hers lungs as wither the mother or parental guardian was throwing garbage bags of clothes over the railing
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Staff & service, amenities
If you do pay at property, better be there be 3pm check in; otherwise they cancel your reservation, no call no nothing. My husband got there at 330, they gave oir reservation away and hotel was then booked full. We were stuck with no where to go. Then travelocity advise....next time book directly with the hotel to avoid the hotel canceling your reservation. Overall...HORRIBLE EXPERIENCE!
Stayed 1 night in Aug 2025

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to our room there was no towels no toilet paper but the one left from prior use the room had roaches it was a horrible experience we left our room immediately
Stayed 1 night in Aug 2025

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities
No towels, tissues, or working tv
Stayed 1 night in Aug 2025

2/10 Terrible

Charles F

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Romario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible !! Never again
Stayed 1 night in Aug 2025