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Trident Inn & Suites, New Orleans

2.5 star property

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Free daily continental breakfast
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Bourbon Street - 16 min drive - 19.3 km
  • Canal Street - 17 min drive - 22.1 km
  • Caesars New Orleans Casino - 17 min drive - 22.1 km
  • Ernest N. Morial Convention Center - 18 min drive - 22.8 km
  • Port of New Orleans - 19 min drive - 25.0 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪KFC - ‬11 min walk

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and a seasonal outdoor pool
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to August 31
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 312 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 226 out of 1004 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little nervous but it was a great stay! Super clean, service was great, highly recommend for the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i walked in it smelled so good.nice lounge area..Check in was easy with only a fifty dollar deposit not the hundred mentioned online.hotel is gated for your safety which was a plus for me! So you cant get in the gate or doors without the key card! Room was clean and spacious. Bed slept like a cloud. The shower water get so hot you dont want to get out! Small breakfast was served from 7-9am. Those muffins put me back to sleep! I was so surprised at this hotel being so ducked off. And thats exactly what i needed because it was still close to everything! Def my new spot to stay! Such a nice and respectful staff!
Stayed 2 nights in Mar 2025

2/10 Terrible

Cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were other peoples hair in the bathtub. The whole place looked nothing like the pictures. Roaches, dirty floors, and a dirty bathtub. The “breakfast” is cereal, waffles, toast, or a muffin. No type of protein and the only drink is coffee and milk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price. Very comfortable rooms. Great location. Well lit. Helpful staff. Security gate.
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement seen bugs and room
Stayed 4 nights in Mar 2025

10/10 Excellent

Celeste

Stayed 2 nights in Feb 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Amazing
Stayed 2 nights in Mar 2025

8/10 Good

Pablo

Stayed 3 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and stay!
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mayra

Stayed 1 night in Mar 2025

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet location
Stayed 1 night in Mar 2025

8/10 Good

Johnny

Liked: Cleanliness, room comfort

Good room!

It’s was ok! I expect a little more
Stayed 2 nights in Feb 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kitryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay
Stayed 1 night in Feb 2025

4/10 Poor

ROBERT

Travelled with family
Disliked: Amenities
Towel service was terrible! Stayed a week and had to ask for towels nearly every day. We had 2 rooms, one with 3 people and they would only give 2 towels unless you agreed to bring them back. Had to request linen change even though we booked 6 nights. Breakfast consisted of a waffle maker and 3 cereals and powdered cream for the coffee.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean,staff was nice and checking in and out was quick.. I would definitely recommend..
Stayed 4 nights in Feb 2025

10/10 Excellent

Katelyn

Travelled with partner, Travelled with group
New owner was friendly and attentive to us during the entirety of our stay. We had 4 rooms, all of which were clean and were restocked with any of our needs daily. We will happily come back for our next trip. The location keeps us out of city but close enough to enjoy some time there. Thank you for a wonderful stay!
Stayed 2 nights in Feb 2025

4/10 Poor

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations and cleaning.
Stayed 2 nights in Feb 2025

8/10 Good

Wesley

Liked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities
They were nice, My fight got delayed. I did not arrive until 2:00AM. whn I arrived the night desk man stated they normally allow 5 night stay, I had a 6 night stay it didn't state that on the web page. He seem a little defensive, but check me in,Oh, you need to call the ph # on your reservation. because you can't get in contact with the one on the web page, good thing I printed it out. I had to call because of the delay. I had two little Roaches in my room by the refrigerator. They were friendly. The pool was out of service , That was a disappointment. Their was some sunny days.
Stayed 6 nights in Feb 2025