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Trident Inn & Suites, New Orleans

2.5 star property

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Lobby sitting area
Banquet hall
Room, 2 Queen Beds
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Eastover Country Club
    ‪3 min drive‬
  • Place, Canal Street
    ‪16 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham New Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,002 reviews
The price is NZ$126
includes taxes & fees
9 Feb - 10 Feb
Super 8 by Wyndham New Orleans

About the area

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Bayou Sauvage National Wildlife Refuge - 1 min drive - 2.5 km
  • Eastover Country Club - 3 min drive - 2.2 km
  • Canal Street - 16 min drive - 20.7 km
  • Bourbon Street - 16 min drive - 19.6 km
  • Caesars Superdome - 17 min drive - 22.1 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Castnet Seafood - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Wendy's - ‬14 min walk

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with a seasonal outdoor pool and free breakfast
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.8
Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 201 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Valdonna

The shower water wasn’t hot the power went out for hours
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Liked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Jesus Alberto

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Staff & service
The biggest problem for us was the shower curtain and the window curtains not being very effective. It made showers awful and we were woken up as soon as the sun rose each morning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the room and roaches. Most disgusting hotel I’ve ever stayed at.
Stayed 1 night in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities
The hotel is very outdated. There were bugs found in the hotel. The room smelled moldy. They have Roku tvs but no Roku remote. The remote they had didn’t operate the tv so we had to go buy our own.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 2 nights in Oct 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good overnight stay. Room and bedding was clean, nice to have the fenced parking lot. Free Breakfast is basically a couple waffle machines and some packaged muffins etc.
Stayed 1 night in Oct 2025

2/10 Terrible

Torsheika

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
EXTREMELY NASTY THE PEOPLE AND THE LOCATION!!!!! I Waste coffee and I got it up with a towel I was charged $10 out of a $50 deposit EXPEDIA DID NOT INFORM ME OF!!!!! For getting the coffee up. Was I supposed to let it sit the whole 3 days⁉️
Stayed 2 nights in Oct 2025

6/10 Okay

Keithia

Stayed 2 nights in Oct 2025

4/10 Poor

GILMAR

Disliked: Amenities
No gym No housekeeping
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Naudia

Travelled with family
Liked: Cleanliness, amenities
It was a nice quiet place to stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Alexandria

Travelled with group
Disliked: Property conditions & facilities
Parking was fine. Room had bed bugs
Stayed 4 nights in Oct 2025

10/10 Excellent

Drexel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff Clean and comfortable rooms Could use minor updating but overall comfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Liked: Staff & service
There were some inconveniences during my stay at this hotel, but the people at the front desk were always helpful in resolving these issues. Breakfast was good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
It was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanya

Stayed 3 nights in Oct 2025

6/10 Okay

sergio

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was a bunch of peeling paint in the shower. The shower curtain rod and walls holding said rod up were in disrepair and barely hanging on. There was not hot water for showers at 10am. The smoke detector was missing. We booked a king bed, but received a queen. The ice maker on our floor was broken. There was a large ball of hair under the bathroom sink when we arrived. Pink mold/bacteria in the shower. A rough patch on the shower floor that scratched out feet. The tv was in some sort of demo mode - bringing up advertisement for the tv brand the entire time it was one. Vending machines on all floors except lobby we're missing many items, and no water in any vending machines, could only purchase from the front desk. Bathroom fan made an extremely loud squealing noise the entire time it ran. I have photos and videos of most of these issues
Shower stall and curtain rod not properly secured.
Peeling shower
Missing smoke detector
She is just over 5' tall. A king is more than 6' wide. This is not a king like we.paid for.
Stayed 3 nights in Oct 2025

8/10 Good

Rhonda

Travelled with partner
For the price it’s an overall decent place to stay. It’s an older building so keep that in mind. Seems noisy, heard everyone’s doors close the whole time. No complaints.
Stayed 5 nights in Oct 2025

8/10 Good

candis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast included a whole protein and sugar free options. It a still carb heavy in breads but there are lighter options to help reduce that intake.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt for New Orleans
Stayed 1 night in Oct 2025

6/10 Okay

I Kyah

Travelled with group
Room was okay pictures def didn’t look like the rooms. Bed and beets were comfortable. Bathroom was pretty basic you get what you pay for not the nets. And it was very humid so it just made the rooms very muggy not sure why
Stayed 3 nights in Oct 2025

10/10 Excellent

Deanna

Stayed 1 night in Sep 2025