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Trident Inn & Suites, New Orleans

2.5 star property

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Free daily continental breakfast
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Bourbon Street - 16 min drive - 19.3 km
  • Caesars Superdome - 17 min drive - 22.1 km
  • Canal Street - 17 min drive - 22.1 km
  • Caesars New Orleans Casino - 17 min drive - 22.1 km
  • Port of New Orleans - 19 min drive - 25.0 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Subway - ‬17 min walk

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and a seasonal outdoor pool
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 10 to October 31
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Reviews

Trident Inn & Suites, New Orleans Reviews

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 1007 reviews
Rating 8 - Good. 196 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 122 out of 1007 reviews
Rating 2 - Terrible. 216 out of 1007 reviews

Reviews

10/10 Excellent

Jolie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Jun 2025

2/10 Terrible

Devin

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They never gave back my 50$ deposit the room stunk of smoke they had no breakfast as promised I'll never go back
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super friendly help staff
Stayed 2 nights in May 2025

8/10 Good

Rob

Liked: Amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jun 2025

6/10 Okay

H

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
A little out of the way of where I meant to be. A few locals to New Orleans were shocked I was staying out here. It was relatively safe.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sherri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Thia place was terrible. Mold ans spider webs on the lamps. In the bathroom rust in the light fixers and the tub fixers. The tub needs to be refinished because it was peel. The breakfast well lets say awful 😖 i will not be staying at rhe property ever again and will not recommend it either.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay at an awesome rate.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kippie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

8/10 Good

Larry

Pros: Good Rate, Good Staff, Clean, Picnic tables in back to hang and eat at. Cons: Dated, Breakfast area not air conditioned with limited selection Conclusion: I would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hospitality
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Regielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great my kids loved it we will visit again.
Stayed 5 nights in May 2025

6/10 Okay

Ato

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I had an OK time. My bathroom was not cleaned to satisfactory. There was hair in the tub and shower area. There also appeared to be a leak by the front door where the bathroom is. The carpet was soaking wet. Im not crazy about the pool hours. 11am to 8pm. But its their policy. The customer service rep was having a personal phone call argument. She used words that should have never been used in that setting. And it appeared that attitude flowed to my experience. I have stayed at this location several times and it appears that each time there is some form of decline.
Stayed 3 nights in May 2025

2/10 Terrible

Edward

Stayed 2 nights in Jun 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Kirstie

Stayed 1 night in May 2025

6/10 Okay

Senthilkumar

Disliked: Cleanliness, property conditions & facilities
Could see damages in the bath sinks. Carpet was not much clean. Cheaper Microwave Oven- scared to use. Overall the amenities were present but not in quality.
Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in May 2025

6/10 Okay

Breaunna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jessie Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for its price
Stayed 1 night in May 2025

4/10 Poor

PHONG

Travelled with family
Disliked: Cleanliness, amenities
Gym was closed. Bedding was missing a comforter for one of the beds. A/C not functioning in the breakfast area. Breakfast options sparse and very crowded.
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Stayed 1 night in May 2025