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Candlewood Suites New York City-Times Square by IHG

2.5 star property

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom
Interior detail
Suite, 1 Bedroom, Accessible (Roll-In Shower)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Kitchen
  • Parking available
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(42 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(135 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Holiday Inn Express New York City Times Square by IHG
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, 2,318 reviews
The price is NZ$319
includes taxes & fees
4 Jan - 5 Jan 2026
Holiday Inn Express New York City Times Square by IHG

About the area

New York

With a stay at Candlewood Suites New York City-Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.8 mi (1.3 km) from Madison Square Garden and 1 mi (1.7 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • 5th Avenue - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness center, 7-minute walk to Times Square
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 188 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Take advantage of the hotel's room service.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 846 out of 1638 reviews
Rating 8 - Good. 479 out of 1638 reviews
Rating 6 - Okay. 182 out of 1638 reviews
Rating 4 - Poor. 60 out of 1638 reviews
Rating 2 - Terrible. 71 out of 1638 reviews

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2025

10/10 Excellent

Grana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Sheli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, good value for money, great staff. The only issue was waiting for the lift which in some days was took more than 10 minutes
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 3 nights in Sep 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Convenient
Stayed 3 nights in Sep 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
I think a lot depends on what your priorities are. This hotel was great for me because I really like having the kitchenette and really didn’t mind that it could use some beautifying and upgrading and isn’t in the absolute best part of town. It was clean and quiet and all the people were nice. They even gave me some snacks and water and a little piece of chocolate was in my room. I struggled a bit with some of the outlets, I had no view, snd there was a slight water leak in the refrigerator, but it was all manageable. They texted me several times to see if I needed anything. For the most part it was quite comfortable and I would stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

xingning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with kitchen
Stayed 3 nights in Sep 2025

10/10 Excellent

Naly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cevdet, Fairfax

Liked: Cleanliness, amenities
Location and quality of service. Welcoming reception staff
Stayed 4 nights in Sep 2025

8/10 Good

Sheryse

Travelled with partner
Liked: Amenities
Property was a bit dated but the location is very convenient & accessible.
Stayed 3 nights in Sep 2025

8/10 Good

Anthony, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
The laundry service provided is unique in NYC hotels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mayra

Stayed 4 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness
Location
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Like many New York City branded hotels it needs a refresh.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a kitchen!
Stayed 2 nights in Sep 2025

8/10 Good

Elvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's close to jollibee and times square.
Stayed 3 nights in Sep 2025

2/10 Terrible

Iman

Disliked: Cleanliness, staff & service, property conditions & facilities
THE M
Stayed 2 nights in Aug 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good stay due to it being centrally located, cleanliness and helpful staff. I used the gym two morning which is small but has essentials. The only issues encountered poor WiFi and room odd odor. I needed to work a few hours my initial night of stay, the WiFi would not stay connected more than 10 minutes. I ended up connecting via my phone. The odor issue was resolved by opening window. It only opened slightly but it was enough to allow ventilation. Overall great stay, I loved being able to run along the Hudson River in the mornings.
Stayed 2 nights in Sep 2025

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just spent 6 nights solo here and would absolutely stay here again. Rooms are quite large for NYC. The onsite coffee, tea, hot chocolate, lemonade and iced water were awesome. Laundry facilities were fantastic. Clean, quiet. Staff were phenomenal. Air conditioning worked perfectly. No issues with hot water. Location location location. Everything you need is within walking distance. Subway stops to everywhere are super close. Can’t recommend this hotel enough!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 6 nights in Aug 2025

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Fabulous spot for all our sightseeing We were on top the floor 29.. which helped with the noice levels of sirens. Staff all friendly and helpful. Very happy with stay and its cleanliness.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay at this hotel. It was convenient and very easy to get around the city. The location was perfect, clean, the staff was incredibly helpful and overall, I would highly recommend this hotel to anyone looking for something just a little bit off the beaten path, but still convenient to everything else.
Stayed 4 nights in Aug 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025