Mixed Experience at the Hotel
Our stay at this hotel was okay, but it had ups and downs. Upon arrival, the reception staff was not very friendly, which was a bit disappointing. We were initially given a room on the 2nd floor designed for wheelchair access, which we hadn't requested. The room was quite dark because natural light couldn’t come in due to scaffolding outside the window.
After requesting a change, we were moved to a room on the 19th floor. This new room was much cleaner and brighter, making our stay more comfortable. Overall, the hotel offers standard cleanliness, but the initial experience could have been improved with better customer service and attention to room assignments