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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Restaurant
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(173 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Broadway)

Room amenity

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(187 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Roll-In Shower)

Room amenity

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(30 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Room amenity

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

New York

Crowne Plaza HY36 Midtown Manhattan by IHG is centrally located in New York, a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square. .This hotel is 0.6 mi (1 km) from Broadway and 1.1 mi (1.7 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 3 min walk - 0.3 km
  • Macy's - 6 min walk - 0.6 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 18 min walk - 1.5 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪ARVACI Coffee - ‬4 min walk
  • ‪Burgerology - ‬2 min walk
  • ‪Non Solo Piada - ‬2 min walk
  • ‪Tabernacle Steakhouse - ‬2 min walk
  • ‪The Parisian Tea Room - ‬3 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, 5-minute walk to Madison Square Garden
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 251 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Reviews

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1422 out of 1986 reviews
Rating 8 - Good. 402 out of 1986 reviews
Rating 6 - Okay. 102 out of 1986 reviews
Rating 4 - Poor. 27 out of 1986 reviews
Rating 2 - Terrible. 33 out of 1986 reviews

Reviews

10/10 Excellent

Tammy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay were all very friendly and helpful. The property smelled amazing at all times.
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stat at this hotel was excellent. It was a 3 day trip with my daughters and the service at this hotel was great! Friendly and attentive staff, always asking if everything is ok! Clean and great location. Highly recommend!!
Stayed 3 nights in Sep 2025

8/10 Good

Daniel Hartford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for MSG concerts. Easy to get to from Penn Station with lots of food around. Great staff and clean hotel and rooms. Friends stayed at another hotel close by that was not as nice by a long shot.
Stayed 3 nights in Sep 2025

8/10 Good

Negin, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the room, and the staff were helpful and friendly. They even allowed us a late check-out, which I appreciated. The only thing I wasn’t too impressed with was the breakfast, which was just average.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandy

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 5 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Hani

Liked: Cleanliness, staff & service, amenities
Coffee machine wasn’t working and both USB chargers weren’t working.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul, Cumming

Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and clean rooms and lobby. Would recommend for any travelers.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
I had the worst hangover and the entire staff from room service, the front desk and the restaurant staff were so professionally supportive in ways only a blessing could deliver! Will surely return on my stays in NY! Loved my environmental service lady as well for she was most patient and kind! See you guys soon! In a much better space! 😂
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s closeby train station. Staff is friendly. Room is tidy and clean with a good gym.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Madison Square Garden and lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Camron

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Sonya, Baton Rouge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathroom are decent sizes. Staff is friendly and location is 2 blocks from Penn Station for transportation.
Stayed 3 nights in Aug 2025

10/10 Excellent

DAYSIANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matt the manager was very nice and very helpful! I recommend this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

Great location, worth money, accessible, responsive, only thing is not 100% sound proof, and you can hear people easily in hall. Cleaning comes at 10 and you will be woken up by them speaking in hall.
Stayed 2 nights in Aug 2025

6/10 Okay

Bebsy

Liked: Cleanliness, staff & service, property conditions & facilities
In general good
Stayed 1 night in Aug 2025

10/10 Excellent

Raynelda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back soon !!
Stayed 1 night in Aug 2025

8/10 Good

ENIOLA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in Midtown
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay at this property! The staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Daivik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Helpful staff, clean rooms, big rooms. Great for a stay in new york
Stayed 4 nights in Aug 2025

6/10 Okay

Juan

Travelled with partner
Disliked: Staff & service, amenities
Recepcionistas no hablan Español. No hacen lo posible por comunicarse ni hablando ingles despacio. No recomiendo este hotel para nada!
Stayed 2 nights in Aug 2025