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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Point of interest
Restaurant
Restaurant
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Room amenity

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Room amenity

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(169 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(181 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Broadway)

Room amenity

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(30 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Crowne Plaza HY36 Midtown Manhattan by IHG is centrally located in New York, a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square. .This hotel is 0.6 mi (1 km) from Broadway and 1.1 mi (1.7 km) from Grand Central Terminal.

What's nearby

  • Madison Square Garden - 3 min walk - 0.3 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Rockefeller Center - 18 min walk - 1.5 km
  • Grand Central Terminal - 18 min walk - 1.5 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪The Tailor Public House - ‬2 min walk
  • ‪Essen - ‬1 min walk
  • ‪ARVACI Coffee - ‬4 min walk
  • ‪Non Solo Piada - ‬2 min walk
  • ‪Burgerology - ‬2 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, a quick walk to Madison Square Garden
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 251 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Reviews

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1399 out of 1971 reviews
Rating 8 - Good. 406 out of 1971 reviews
Rating 6 - Okay. 105 out of 1971 reviews
Rating 4 - Poor. 29 out of 1971 reviews
Rating 2 - Terrible. 32 out of 1971 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here over the weekend with my son and daughter to celebrate birthdays and graduation. We found the hotel staff to be extremely friendly and helpful. Our rooms were clean, up-to-date, and comfortable. We ate breakfast at the restaurant one morning because it was convenient and the food was good and service was friendly. I’d definitely stay here again if I return in the future.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, great customer service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Weixiang

Stayed 2 nights in Jun 2025

10/10 Excellent

Precious

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This stay was amazing from check in to check out... The hotel is centered perfectly gpt walking distance to give square, subway platforms and public transportation... The staff was amazing from beginning to end.....i can't say enough about this hotel and the staff. They greet you with champagne at check in, provide umbrellas when it's raining and and right on the spot with whatever you need.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jodie, Rosedale

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was nice
Stayed 1 night in Jun 2025

10/10 Excellent

ihab

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff and nice rooms
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty and smelly

I’m not sure where all the good reviews came from, the entrance “lobby” of this hotel alone tells you’re about to get yourself into. The room was tiny and dirty The floor were sticky to the point where it hurt to walk on. The toilet stank and there was pubic hairs everywhere. Got it for my bfs birthday, I was so embarrassed to say the least. Disgusting!
Stayed 3 nights in Jun 2025

10/10 Excellent

Attiyaa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at this property. The area feels very safe, it was very close to times square and shopping.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy, New York

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my mini vacation away from home and the bed is very so comfortable. I stayed in the bed as long as I could before check out.
Stayed 2 nights in Jun 2025

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so friendly and welcoming. Check in glass of champagne was on point!
Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked out this morning and loved our stay. Room- spacious, clean, and the beds were PERFECT! The only one change I’d like to see is adding a fridge to the room. Location- is great to get to Penn Station and walk to TS. The burgerology restaurant was so nice we had it twice. (Had the Mac and cheese burger and cinnamon roll pancakes-to die for). Staff- extremely courteous and helpful. Everyone we talked to were super friendly. Housekeeping came daily which is nice since a lot don’t post covid. The only thing I ran across that should probably be looked at is the hot water temperature. In the lobby bathroom and our room the water got hurt enough to burn you. I would def recommend and stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikolaos

Stayed 2 nights in Jun 2025

10/10 Excellent

Caren

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 2 nights in Jun 2025

8/10 Good

Brooke

Stayed 2 nights in Jun 2025

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025

10/10 Excellent

Jaimy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff, the location is really good, close to Penn Station. We took the breakfast option and were not disappointed with the options, quality and service in the Burgerology restaurant which serves the breakfast. It wasn't clear when booking what the breakfast included, but you get a drink and can choose anything from their Brunch-Ology menu (the Mixed-Berry Waffle was my favorite)
Stayed 17 nights in May 2025

10/10 Excellent

Sarah, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern property. I just wish the rooms were slightly bigger, but I guess this is NYC!
Stayed 2 nights in May 2025

8/10 Good

Todd, Danville

Stayed 5 nights in Jun 2025

8/10 Good

Luzolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very welcoming and helpful, comfortable bed, fast check in and out. Room clean, smaller than expected but probably a theme of midtown Manhattan. Many taxes added to quoted/advertised daily rates unexpectedly inflated final bill. Great location for Manhattan landmarks, overall good experience.
Stayed 6 nights in May 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 5 days 4 nights, felt safe. At night felt safe walking into the lobby
Stayed 5 nights in May 2025