Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Property amenity
Restaurant
Lobby
Point of interest
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
320 W 36th St, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Standard Room, 2 Double Beds (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Hearald Square)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Broadway)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Roll-In Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Communication, Accessible Tub)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Crowne Plaza HY36 Midtown Manhattan by IHG, you'll be centrally located in New York, just a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square. .This hotel is 0.5 mi (0.8 km) from Broadway and 0.6 mi (0.9 km) from Jacob K. Javits Convention Center.

What's nearby

  • Madison Square Garden - 3 min walk - 0.3 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Empire State Building - 14 min walk - 1.2 km
  • Grand Central Terminal - 18 min walk - 1.5 km

Getting around

  • 34 St. - Penn Station - 2 min walk
  • Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Tick Tock Diner NY - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Tailor Public House - ‬2 min walk
  • ‪Essen - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, a short walk to Madison Square Garden
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 251 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Croatian, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 29 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1342 out of 1895 reviews
Rating 8 - Good. 392 out of 1895 reviews
Rating 6 - Okay. 98 out of 1895 reviews
Rating 4 - Poor. 30 out of 1895 reviews
Rating 2 - Terrible. 33 out of 1895 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was nice and clean. The staff was friendly. Restaurant bar on premises
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very satisfied!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful day took my son for his 16th birthday. Couldn’t have been more pleasant trip.
Stayed 2 nights in Mar 2025

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Sai Vikas

Stayed 2 nights in Mar 2025

8/10 Good

João Victor Machado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were impecable, only downpoint is not having a microwave in the room or in the communal area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
dont go they force you to pay extra charge
Stayed 6 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Lyssa

Stayed 3 nights in Mar 2025

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Great housekeeping with daily change of towels and fixing our beds, courteous staff and very attentive front desk, delicious variety of food to choose for breakfast. Wenlove the bed and pillows very comfortable after a long day. We love the shower too; the bathroom and mirrors are so nice. We will definitely come back to this hotel. Very accessible as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ehud

Stayed 3 nights in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Yoni was really friendly and helpful, made our check in a nice experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Chadia

Stayed 4 nights in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Really enjoyed this hotel! The location is great and w/in close walking distance to Times Square, Broadway theaters, and Madison Square Garden. The room I was in was VERY tiny but fine for solo travelers (if 2 or more traveling together though highly recommend getting a suite). The bed was very comfortable and really liked the closet layout. The fitness center was very nice & clean. Restaurant was delicious, and the room service was very prompt. Love that they allow pets! It was wonderful getting to love on the occasional dog in the lobby. But best of all was the staff! It's been a long time since I've experienced a hotel & restaurant where the ENTIRE staff was so friendly and kind :)
Martha & Coco enjoying a late night latte w/ Baileys at the restaurant
Yummy burger!
Breakfast from room service
Breakfast in the restaurant
Stayed 5 nights in Feb 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Shanavas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025