DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Room, Non Smoking (Non-smoking) | View from room
Reception
Penthouse, 1 King Bed, Non Smoking, Balcony
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

High Floor King Room with Empire State Building View

  • Sleeps 2

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

Penthouse

  • Sleeps 2

Standard King - Non Smoking

8.6 out of 10
Excellent
(162 reviews)
  • Sleeps 2
  • 1 King Bed

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(111 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

King - Empire State Building View No Smk

8.4 out of 10
Very good
(37 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds Empire State Building View

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

With a stay at DoubleTree by Hilton Hotel New York City - Chelsea, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. .This hotel is 0.8 mi (1.3 km) from Empire State Building and 1 mi (1.7 km) from Chelsea Market.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Goldie’s Tavern - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1142 out of 2452 reviews
Rating 8 - Good. 641 out of 2452 reviews
Rating 6 - Okay. 402 out of 2452 reviews
Rating 4 - Poor. 140 out of 2452 reviews
Rating 2 - Terrible. 127 out of 2452 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Alexis

Stayed 8 nights in Feb 2026

4/10 Poor

Julie

Liked: Cleanliness, staff & service
The room was really small with a double bed instead of the queen we reserved. There was no heat in the bathroom so it was ice cold.
Stayed 1 night in Feb 2026

4/10 Poor

craig

Business traveller
Liked: Staff & service
One elevator was broken leaving only one for all 30ish floors. Shower and bathroom were severely subpar.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ethan Manuel Carriedo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was super nice from beginning to end, they gave us a cookie to welcome us when we arrived at the hotel. The room was nice and spacious for what is "normal" in New York and price was good, not low, not high, just what you would expect as the location was very good. I’d recommend this if you want a nice place to rest and be a few blocks from Times Square and near bunch of stuff in NY
Stayed 7 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

10/10 Excellent

Paula, Montvale

Stayed 1 night in Feb 2026

6/10 Okay

Chloe

Stayed 5 nights in Jan 2026

10/10 Excellent

NICHOLAS

Stayed 2 nights in Feb 2026

10/10 Excellent

Dee

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
Romaine at the front desk was lovely. Very helpful and welcoming. Room was fine.
Stayed 1 night in Feb 2026

6/10 Okay

Natacha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was okay, though not super clean—there was hair in the bathroom. The lobby had a humidity smell that was covered with a very strong air freshener.
Stayed 1 night in Feb 2026

10/10 Excellent

Emely

Stayed 5 nights in Dec 2025

4/10 Poor

Rahul

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was great.Stayed at 3 different midtown hotels and this was the best hotel we’ve stayed at so far.
Stayed 4 nights in Feb 2026

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, clean room, excellent location
Stayed 3 nights in Jan 2026

8/10 Good

Rebecca

Stayed 2 nights in Feb 2026

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Amenities. Fridge didn’t work and wasn’t able to get a working one until almost the second night
Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 2 nights in Jan 2026

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Good location if you want to be pretty central and within walking distance. I’ve stayed in better places in the area but if you’re not planning on spending a lot of time in your hotel it’s not the worst. Service was nice, room was clean. Pretty small overall but a good budget option if you just want a place to sleep. Held luggage as well. Not my favorite but it worked for what we needed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Akshay

Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Stayed 3 nights in Dec 2025

10/10 Excellent

NICHOLAS

Stayed 1 night in Feb 2026

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean, comfortable, room was smaller but comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is zero sound proofing on the windows, and was extremely loud outside. Called down twice to talk to front desk and all they said was nothing they can do. Don’t offer rooms where it’s so loud people can’t sleep. Also no drapes on the windows and was very bright all night. Heating didn’t work properly. Overall pretty bad experience!
Stayed 3 nights in Jan 2026