Hyatt Grand Central New York

4.0 star property

Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Lobby
Pool
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪9 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 2 Double Beds

8.2 out of 10
Very good
(376 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.2 out of 10
Very good
(248 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(129 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(39 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(181 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.6 out of 10
Good
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(16 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Corner

8.0 out of 10
Very good
(37 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(12 reviews)
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Accessible King Room with Tub

  • Sleeps 3

Accessible King Room with Shower

  • Sleeps 3

Accessible Queen Room with Tub

  • Sleeps 2

Grand Executive Suite

  • Sleeps 6

Park Avenue Presidential Suite

  • Sleeps 3

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Commodore Lounge Access 1 King Bed

  • Sleeps 3

Queen Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Two Double Room with City View

  • Sleeps 4

King Room with City View

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 4

Club Access King Room

  • Sleeps 3

Club Access Two Double Room

  • Sleeps 4

Similar properties

About the area

New York

With a stay at Hyatt Grand Central New York, you'll be centrally located in New York, steps from Grand Central Terminal and 6 minutes by foot from 5th Avenue. .This hotel is 0.4 mi (0.6 km) from Bryant Park and 0.6 mi (1 km) from Broadway.

What's nearby

  • Grand Central Terminal - 2 min walk - 0.2 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Broadway - 11 min walk - 1.0 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Grand Hyatt Grand Club - ‬1 min walk
  • ‪Gregory’s Coffee - ‬1 min walk
  • ‪Juice Generation - ‬2 min walk
  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk

About this property

Hyatt Grand Central New York

Pet-friendly hotel with a coffee shop connected to a shopping center in New York
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, wedding services, and a ballroom.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New York? This hotel has 18370 square feet (1707 square meters) of space consisting of a conference center and 26 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Roll-in shower (142 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3154 out of 6313 reviews
Rating 8 - Good. 1437 out of 6313 reviews
Rating 6 - Okay. 929 out of 6313 reviews
Rating 4 - Poor. 426 out of 6313 reviews
Rating 2 - Terrible. 367 out of 6313 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a central location from which to visit NYC.
Stayed 4 nights in Aug 2025

6/10 Okay

Jamilah

Travelled with family and small children
I read the reviews before traveling and was prepared for the hotel to not be THE most modern in its facilities, however, I am not an inspector and did not care for the esthetics, aged base boards window coverings and such, but the shower stall, the water leaked out each service, and rolled onto the floor that took a total of 4 towels each time to contain the water. This became a major inconvenience because walking to the toilet in the middle of the night, the cold wet towels could be a shock! Outside of this, the beds were firm and gave a good sleep. Each bellman and security we encountered were knowledgeable of the surrounding area and gave good instructions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Hamidreza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were disappointed with our stay at Hyatt Grand Central New York. The room was not as clean as expected, and the wall around the shower had visible mold. The lobby area was also not well-maintained, and the staff were not friendly or welcoming. Overall, the hotel feels old and in need of significant updates.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 1 night in Jul 2025

10/10 Excellent

Herta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Norma

Liked: Amenities
Stayed 4 nights in Aug 2025

10/10 Excellent

andres

Stayed 2 nights in Aug 2025

8/10 Good

Ghazwan

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and excellent staff
Stayed 4 nights in Aug 2025

4/10 Poor

Kendra Michelle

Travelled with partner
Disliked: Staff & service, amenities
The stay was not good didn’t have house keeping for two days even though we communicated the problems they were not attentive to them in a prompt manner especially since there’s destination fee for nothing basically the service should have matched the fee.
Stayed 4 nights in Jul 2025

8/10 Good

Ruby

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was perfect!! Front desk and housekeeping staff were wonderful! The staff at the snack shop were rude. It seemed they didn’t want to be there. The rooms are very outdated!! No coffee pots in room. You had to request shower gel. The beds were old…bed springs making noises. Bathroom vanities are falling apart. No microwave.
Stayed 3 nights in Aug 2025

8/10 Good

Yesenia Argentina

Stayed 4 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Mukesh

Liked: Cleanliness, property conditions & facilities
Was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central to everything. I loved how convenient to Times Square, Broadway, Bryant Park, Library, and Central Park.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Have recommended this hotel to everyone. Price was perfect too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mauro, Greenacres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the place was nice and it was comfortable. Being right on top of the subway made it super convenient as well. I did feel a couple of the staff could have been a bit nicer. Very sharp and annoyed I asked for help. Customer service just isn't what it used to be.
Stayed 3 nights in Jun 2025

6/10 Okay

Andre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff at the hotel is great and very accommodating. However, the overall condition of the hotel is quite dated and needs a refresh. The carpets, particularly in the lobby, are heavily stained, and the woodwork is all worn out. In our room, the wallpaper was peeling, and the paint on the bathroom ceiling was also flaking. They tend to nickel and dime guests for everything through their market. The amenities provided for soap, shampoo, and conditioner are very minimal. While there are brackets for dispensers in the shower, they only give you tiny bottles to use. Additionally, there are no water bottles or coffee service provided in the room; you have to get those yourself from the market. One evening, I visited the bar, where the music was excessively loud and inappropriate. The manager on duty was dancing with some of the female customers, who seemed to be trying to attract the attention of single men at the bar to buy them drinks. Overall, this hotel is definitely not a four-star property; it’s more like a three or, at best, a three-and-a-half. I would not recommend it and will not be returning.
Stayed 3 nights in Jul 2025

8/10 Good

Ronald

Liked: Staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

Ioannis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
rooms are not functional, specifically the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Rima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Draining system( bathroom) in room 3172 didn't work very well. Everything else we love this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expirence
Stayed 2 nights in May 2025