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Hotel 309

2.0 star property

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout curtains, iron/ironing board, WiFi
Property entrance
Fridge, microwave, coffee/tea maker
Reception

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
309 W 14th St, New York, NY, 10014
  • Madison Square Garden
    ‪19 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$283
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includes taxes & fees
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About the area

New York

Located in New York (Manhattan), Hotel 309 is within a 15-minute walk of 5th Avenue and The High Line Park. .This hotel is 0.6 mi (0.9 km) from Chelsea Hotel and 0.7 mi (1.1 km) from Washington Square Park.

What's nearby

  • Madison Square Garden - 19 min walk - 1.6 km
  • New York University - 3 min drive - 1.8 km
  • Empire State Building - 4 min drive - 2.2 km
  • Times Square - 4 min drive - 2.5 km
  • Broadway - 4 min drive - 2.5 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Jack's Wife Freda - ‬3 min walk
  • ‪McKenna's Pub - ‬2 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Fabrique - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 28 guestrooms, featuring kitchenettes with refrigerators and microwaves. Satellite television is provided for your entertainment. Conveniences include safes and coffee/tea makers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 122 out of 985 reviews
Rating 8 - Good. 226 out of 985 reviews
Rating 6 - Okay. 210 out of 985 reviews
Rating 4 - Poor. 192 out of 985 reviews
Rating 2 - Terrible. 235 out of 985 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

2/10 Terrible

Andy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

NOT LIKE THE PHOTOS!

Old and tired. The owner of this building has clearly not reinvested any profits into its upkeep. The photos on booking sites must be 10 or more years old. Staff were nice but awful building, beds and bathrooms.
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Camilo, Bogota

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 13 nights in Apr 2025

4/10 Poor

Liz

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great. The staff were also good. We didn’t interact with them much but they let us check in early, which was nice. The rooms themselves are pretty yucky, no bugs or anything but a cheap room a good place to stay in a pinch if you are concerned with budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Apr 2025

6/10 Okay

Kwang Meng Andy

Acceptable for the price

It is clean and good value enough for the cost. But things could be improved like cleaning the toilet and throwing unwanted toiletries away. Allocating low level for people with big luggages as it has no elevator. Overall it is good enough for solo trips and not if you are traveling with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service and nice employees

Our room had a queen bed and we were three, so they gave us a foldable bed for one with no problem. We did the check in early with no issues. The manager is really nice. There are two bathrooms in each floor and were very clean. There was a very cute cat that came into our room frequently. They have free umbrellas for 24 hours. We lost one of our keys and the manager gave us another one with no fee. Very good location and good price. Everything was easygoing.
Nice view
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

john frederick

Stayed 3 nights in Mar 2025

8/10 Good

Leonardo

Stayed 5 nights in Mar 2025

8/10 Good

Dallana

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Loretta

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for

Not a very clean hotel, bathrooms were not cleaned regularly and didn’t have hand soap or hand towels. The door keys didn’t work half the time and the check in staff was not helpful and did not explain the hotel (i.e bathroom location, hotel policies, etc). Would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was no frills and the furniture/decor didn't match, but we weren't looking for frills and matching furniture/decor. We were looking for a place that was clean, convenient, and safe, and that's what we got. In addition, the management was very accommodating. My husband was not able to climb stairs at this time, and they assigned us to a first-floor room without any hassle. In addition, we had to leave early due to a snow storm, and they easily refunded our second night stay without any hassle. We will stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Diogenes Emilio

Business traveller, Travelled with family
Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Hotel 309! A friend and I spent three nights here during my first-ever trip to NYC. Earlier in the week, I stayed at a Hilton in midtown for a work conference, and honestly—this place outshined that experience in so many ways. Is Hotel 309 fancy? Nope. Does it have a restaurant, bar, or lobby? Also no. But what it does offer is an affordable, cozy stay that feels more like a studio apartment than a traditional hotel. You get a private bath, great rates, and an unbeatable location with easy access to Chelsea and the West Village. There’s even a CVS and a subway stop right at the end of the block—so convenient! Bonus points for the in-room fridge, microwave, and coffeemaker, which the midtown Hilton didn’t have. This stay was truly greater than the sum of its parts—hence my 5-star overall rating (even if the individual aspects got 4 stars). I’d absolutely stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Stayed 2 nights in Dec 2024

4/10 Poor

Lidia

Travelled with family
Stayed 4 nights in Jan 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Genesis, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good and affordable location in NYC. We did enjoy the Pizza place, The Chicken, and the cookie places across the street, and there was a CVS right around the corner. This is an older location but has a rustic feel. Please be advised (as noted above) that there are no Elavators. Also, there is a kitty who stays in the hallways. The staff was friendly and the sharable restrooms are great, especially if you are sharing a room and need to shower or use the restroom if the one you have is occupied.
Stayed 3 nights in Dec 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay a million miles away

We did not stay. We booked a private bathroom but were given a shared one. (With the entire floor) The toilet had feces on it... The faucet had black mold or mildew. There was a cat that followed us from the stairs into our bedroom and onto the bed. We left. Nothing about this hotel felt safe and nothing about it was remotely clean or hygienic. I've stayed in hostels that are better.
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Stayed 2 nights in Nov 2024