Refinery Hotel

5.0 star property

Photo gallery for Refinery Hotel

Property amenity
2 bars/lounges, lobby lounge, rooftop bar
Exterior
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Pet-friendly
  • Parking available

Explore the area

Map
63 W 38th St, New York, New York, NY, 10018
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New York

With a stay at Refinery Hotel in New York (Manhattan), you'll be within a 5-minute walk of 5th Avenue and Bryant Park. .This luxury hotel is 0.3 mi (0.4 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Grand Central Terminal - 8 min walk - 0.7 km
  • Madison Square Garden - 10 min walk - 0.9 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Byrant Market - ‬1 min walk

About this property

Refinery Hotel

Luxury hotel with bars and a fitness center
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Frette Italian sheets. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include concierge services and a vending machine.
For lunch or dinner, stop by Parker and Quinn, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • Free cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunita

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2025

6/10 Okay

Leah

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Decent hotel and nice rooftop but terribly noisy

Paid more for the Atelier room, but value not that great. Biggest issue and disappointment was the horrendous noise from the streets - the windows were evidently not effectively glazed and thus I could hear everything outside and my sleep was awful as a result. They have to sort out the noise prevention with upgrading the windows.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Leah

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kylie

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families

Our stay here was top notch. The location for a family is perfect (close to Bryant Park and easy walk to Rockefeller, 5th and Broadway/Times Square). When you stay here, go to Coffee Culture across the street for the best coffee! The rooftop was very cool!
Stayed 4 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, they went above and beyond to make it a great stay. Room felt luxury. Only downfall was that the lovely spacious shower cubicle had a very small shower head and water pressure wasn’t the best. We were celebrating a birthday and they made it feel very special.
Stayed 5 nights in Apr 2025

10/10 Excellent

Melanie, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The team are easy going and helpful. The wine upon entry is such a nice touch. I really enjoyed the flavor, a must try. The rooftop bar and the bar downstairs is such a lovely place to start or end your night. The rooms are spacious, have stayed in many hotels in this area, this is one I will return too. I almost don't want more people to know about this special place.
Stayed 5 nights in Apr 2025

8/10 Good

Derek, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooftop bar was nice. Room was ok, but on the small side and had a lot of street noise.
Stayed 3 nights in Apr 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
More a 4 star than 5 star , very basic furnished and noisy when other people showed etc
Stayed 5 nights in Apr 2025

10/10 Excellent

Josephine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, friendly staff and walking distance to so many popular spots
Stayed 2 nights in Mar 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

Wonderful hotel and the staff was so helpful and kind. Will be staying here next time I’m in the city.
Stayed 3 nights in Apr 2025

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy walk to Times Square and Empire State Building, and also convenient to Soho and Central Park.
Stayed 4 nights in Mar 2025

10/10 Excellent

John, Boalsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An hip oasis in the middle of the Garment District!
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The hotel offers very spacious rooms with excellent rooftop, restaurant and jazz bar. Staff was very friendly. We walked everywhere from this location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shannon, Heber Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Ns
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. It met all of our needs in celebrating my partners birthday. It was clean, staff was extremely friendly. There was wine and Rose` flowing daily til 7pm. Restaurant staff were great and these spots on site were a vibe. Rooftop bar was an added bonus for unexpected nice weather in March!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrone, ATLANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2025