Aparthotel

Flatiron Hotel, Sonder by Marriott Bonvoy

3.5 star property

Photo gallery for Flatiron Hotel, Sonder by Marriott Bonvoy

Restaurant
Lobby
Restaurant
Individually decorated, individually furnished, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
9 West 26th Street, New York, NY, 10010
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • Times Square
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Room, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Kitchenette

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Room, 1 King Bed

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Smoking, Kitchenette

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

New York

With a stay at Flatiron Hotel, Sonder by Marriott Bonvoy in New York (Manhattan), you'll be steps from 5th Avenue and 8 minutes by foot from Empire State Building. .This aparthotel is 0.6 mi (0.9 km) from Madison Square Garden and 0.5 mi (0.8 km) from Macy's.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 17 min walk - 1.5 km
  • Broadway - 17 min walk - 1.5 km
  • Grand Central Terminal - 18 min walk - 1.5 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York 23rd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪The Smith - ‬1 min walk
  • ‪230 Fifth Rooftop Lounge - ‬2 min walk
  • ‪La Pecora Bianca NoMad - ‬1 min walk
  • ‪Vin sur Vingt Nomad - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Flatiron Hotel, Sonder by Marriott Bonvoy

Aparthotel with a bar, steps from 5th Avenue
Flatiron Hotel, Sonder by Marriott Bonvoy offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • A bar/lounge

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • Near a hospital
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 62 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder Flatiron
Sonder | Flatiron
Sonder at Flatiron
Flatiron Hotel, Sonder by Marriott Bonvoy New York
Flatiron Hotel, Sonder by Marriott Bonvoy Aparthotel

Flatiron Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 141 reviews
Rating 8 - Good. 41 out of 141 reviews
Rating 6 - Okay. 22 out of 141 reviews
Rating 4 - Poor. 11 out of 141 reviews
Rating 2 - Terrible. 7 out of 141 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lora Liza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was well kept and the toiletries were complete. The shower space is a little too small though but there was a lot of shampoo, conditioner and shower gel available. The dispenser pump of the shampoo was defective though. The staff were accommodating and quickly responded to requests for assistance such as cleaning arrangements. The online check-in and check-out experience was seamless and convenient. Generally, our experience was quite good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Liked: Cleanliness, room comfort

Okay, but kinda dirty and mildew

Room needed some maintenance. I have visited a couple Sonders and all seem to be lacking maintenance. This room's bathroom smelled a bit mildewey. When I turned on the shower, water poured out of the shower pan, through the shower curb, and onto the rest of the floor. That solves the mystery. The shower was leaking all over the rest of the room. The leak was HUGE. There is no way that this went unnoticed. This was just a lack of maintenance. The rest of the room was fine. It was quite small but it was comfortable. The bed was comfy and she sheets were clean. The floor looked like it needed a good mopping and scrub because it was dirty. The property gives you a code to get in the doors instead of a key card but all of the key pads were kind of worn out.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfredo, Plano

Business traveller
Liked: Cleanliness, property conditions & facilities
A wonderful place for singles or couples. Not a great place for families because the rooms are small due to the premium location. However the hotel is excellent if you're going alone or just with another friend. I can't recommend it enough. The rooms are small but that's because of the lower price for the absolute top tier area it's in
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Love the concept, affordability and the friendly and helpful staff. Hotels are always situated in a great cultural spot to be in. I really appreciate that.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Excellent place to stay

10/10 Excellent

Josymar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about it
Stayed 2 nights in Jan 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, amenities
Was gross. Had a connecting door to another room that I didn’t know about when booking. And someone was coughing and puking loudly all night
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Room code didn't work right after check in, I had to go back down to front desk and wait for the code to be assigned again. Shower gadgets were poorly maintained and hot water takes too long, also cools down after a bit. Staff friendly and helpful.
Stayed 4 nights in Jan 2025

2/10 Terrible

Duc Anh Thu

Travelled with family
Disliked: Cleanliness, room comfort

Terrible stay at Sonder. Very noisy.

Our room is facing the street and is very noisy and we were unable to sleep the whole night, despite wearing the earplugs.
Stayed 1 night in Dec 2024

4/10 Poor

Kyle

Travelled with family
Disliked: Cleanliness, room comfort

Not great

Place was not clean, bed was not comfortable and they folding even have a vending machine or anything. Won’t be back
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

elise

Liked: Cleanliness, property conditions & facilities
great experience
Stayed 4 nights in Dec 2024

4/10 Poor

Debra

Business traveller
The shower had been worked on a caulk drop lets. The room itself was very clean. Almost like the plumber came and stained and droppped caulk drop lets on shower and no one told the cleaning crew. As the rest of the bathroom hotel room clean. Also was not clear on booking self check in. So really not hotel it is rental
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great location, nice building, only issue was digital key and code was very inconsistent
Stayed 5 nights in Nov 2024

8/10 Good

JISOO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Room was spotless. Shower was great, bed was pretty comfy. Neighborhood is great. Only gripes: coffee machine was broken and room temperature control didn’t seem to work.
Stayed 2 nights in Oct 2024

4/10 Poor

Denis

Business traveller
Liked: Cleanliness, property conditions & facilities
The AC did not work my entire stay. And they wouldn’t send someone to look at it until the morning of my check out
Stayed 2 nights in Sep 2024