W New York - Union Square

4.5 star property

Photo gallery for W New York - Union Square

Exterior
Combined shower/bathtub, rainfall showerhead, free toiletries
42-inch LCD TV with cable channels, TV, iPod dock
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
201 Park Ave S, New York, Ny 10003, New York, NY, 10003
  • Empire State Building
    ‪17 min walk‬
  • New York University
    ‪19 min walk‬
  • Times Square
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

Mega Room, 1 King Bed, Hearing Accessible, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

Fantastic Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Spectacular Room, 1 King Bed, Hearing Accessible, City View

  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Fabulous Room, 1 King Bed, Park View, Corner

  • Park view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Transfer Shower

  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Queen Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Park View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Queen Beds, City View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Mega Room, 2 Queen Beds, Park View

  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Fantastic Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, Park View, Corner

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Park View

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Fabulous Room, 2 Queen Beds, Park View

  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Wonderful Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Cool Corner Suite, 1 King Bed

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Mega Room, 1 King Bed, Park View

  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at W New York - Union Square, you'll be centrally located in New York, within a 5-minute walk of 5th Avenue and Gramercy Park. .This luxury hotel is 0.6 mi (1 km) from Washington Square Park and 1 mi (1.6 km) from New York University.

What's nearby

  • Empire State Building - 17 min walk - 1.5 km
  • Madison Square Garden - 18 min walk - 1.6 km
  • New York University - 19 min walk - 1.6 km
  • Grand Central Terminal - 4 min drive - 2.1 km
  • Times Square - 4 min drive - 2.5 km

Getting around

  • 14 St. - Union Sq. Station - 2 min walk
  • New York 14th St. Station - 10 min walk
  • Newark Liberty Intl. Airport (EWR) - 34 min drive

Restaurants

  • ‪Venchi - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret A Manger - ‬2 min walk
  • ‪The Stand NYC - ‬2 min walk
  • ‪FIFTYLAN Union Square - ‬1 min walk

About this property

W New York - Union Square

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
W New York - Union Square offers 256 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 256 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in New York? This hotel has 2444 square feet (227 square meters) of space consisting of conference space and 4 meeting rooms.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 100 per day)

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,444 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (204 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 25 per accommodation, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Hotel New York Union Square
W New York Union Square
w Hotel Union Square
w Hotels Union Square
w New York - Union Square Hotel New York City
Hotel W New York Union Square
w Union Square
W York Union Square York
W New York - Union Square Hotel
W New York - Union Square New York
W New York - Union Square Hotel New York

W New York - Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for our family

W Hotels never disappoint. This was our first time at the Union Square location, and everything was perfect. Attentive staff and a quiet, comfortable hotel. We hope to visit again soon!
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Bayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations to the property are amazing, the staff were fantastic, they accommodated all of our requests & we’re always there to greet us upon arrival/open doors for us. The floors require keycard access which helps the property feel more safe in NYC and union square is lovely! The restaurant is still closed for renovations and the bar, which was the only bummer! The design/aesthetics were lovely & provided toiletries were top notch!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay….

Although bar and restaurant was under renovations this did not impact our stay. Staff was friendly and went out of their way for us throughout our stay. Room was very clean, bed was comfortable and amenities were wonderful. Even though our room faced the interior space and not much of a view, we didn’t mind this as we were out exploring and it was very quiet at night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delmus, District Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2025

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice vibe, central location, recently renovated
Stayed 2 nights in Feb 2025

8/10 Good

James, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the W Hotel on Union Square because of the proximity to our son's apartment. The W Hotel was conveniently located. The staff was friendly and professional. Our room (two queen-sized beds) was comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's in New York

Staff was very welcoming. Wondeful service. They decorated our room for Valentine's. Great stay, and awesome location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. I know it has only recently been renovated but wow, it's perfect. The staff are wonderful. Location is perfect. Rooms are so spacious and comfortable. I slept like a baby, which I rarely do when travelling. The beds are superb. The bathrooms are fantastic and I really wanted to steal the toiletries. The gym is absolutely brilliant - has everything you need. Felt like a small version of a high end chain like Equinox. The Peloton room is cute. The F&B facilities weren't open yet when I stayed but you're in the middle of NYC so who cares? The coffee and pastries put on in the lobby each morning was a lovely touch. I loved my stay here. I will definitely be back.
Stayed 4 nights in Feb 2025

6/10 Okay

Chandana

Liked: Cleanliness, staff & service, amenities
Little disappointed with the decor. We really liked the pretty modernist look of the W in the past. The new design is more art deco and really didn’t jive with us
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Sagi

Stayed 1 night in Jan 2025

10/10 Excellent

Paula, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient getting around great selection of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such a wonderful experience at the W Hotel in Union Square! I chose this hotel because it was so close to my daughter’s dorm, and I’m so glad I did. After trying out a few different places during my visits, I can honestly say this was the best! I felt right at home and so comfortable. The room was spotlessly clean, and I was happy to find no unpleasant odors on the carpet. Plus, the mattress and bedding were so cozy, perfect for someone like me who deals with back pain. Overall, it was a fantastic stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sagi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in most of the time was very nice and roomy. We were sad to have to move to a smaller room at the end of our stay since we decided to stay longer than we originally planned. When we arrived after a flight delay and rough time getting to the hotel, the manager was very graceful in upgrading my original room to the suite which we were very thankful and appreciative of. The drawer with built in fridge was very nice and shower was spacious. I loved the table with vanity mirror aside from the double sink for sitting to do makeup. The view from the bedroom was exquisite and we could see Empire State Building which we loved. The two tvs was very nice and fitness center was great too. They even accommodated with a microwave and tea bags when I had a cold. I asked for extra fluffy pillows which were great too. The popcorn is a little expensive and couches didn’t really have a back part to lay against. When we moved to the spectacular room the door didn’t really lock when closed and fridge didn’t get very cold but it was ok for one night. They do have pastries every morning which is great. I’d just only stay somewhere different if I was wanting a full breakfast but maybe they are working on it since I know they are under kitchen renovations. I would definitely stay here again if they are welcome to it :) I think it’s a very safe and convenient hotel, security opens the doors for you and stands by the elevators too so it feels very protected. Everything is close too
Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Jan 2025

10/10 Excellent

Bhanu

Stayed 3 nights in Dec 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints with room location or staff remodeled is not complete so no food service
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, newly renovated. No lock on bathroom doors and a nearly unusable makeup mirror (fixed to bathroom wall in an odd spot, no chair to sit) were the only drawbacks. Super friendly front desk. Having doormen made us/our belongings feel safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tisha

Travelled with family
Disliked: Amenities
Ruined our Christmas booking at the W! Did not know they were going through renovations until after I booked the room as I got an email stating there’s no access to any of the hotel amenities. This was not advertised on Expedia’s website however no refunds was advertised in plain site. Should not have to pay full price for my stay. Spoke to hotel staff was told me to contact Expedia and not their responsibility, called Expedia was told someone will call me back to reimburse. Still no call back. I recommend Expedia advertise in plain site if a hotel is having renovations with no food or drinks and no access to restaurant, lounge, room service etc. This way people don’t feel scammed into booking at a place with no refunds after booking.
Stayed 1 night in Dec 2024

8/10 Good

Beatrice Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024