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Holiday Inn Express Big Rapids by IHG

3.0 star property

Photo gallery for Holiday Inn Express Big Rapids by IHG

Interior
Free daily buffet breakfast
Exterior
Room amenity
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1005 Perry Ave, Big Rapids, MI, 49307
  • Place, Katke Golf Course
    ‪1 min walk‬
  • Place, Ferris State University
    ‪7 min walk‬
  • Place, Jim Crow Museum
    ‪18 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Big Rapids

With a stay at Holiday Inn Express Big Rapids by IHG in Big Rapids, you'll be next to a golf course, just a 3-minute walk from Katke Golf Course and 12 minutes by foot from Ferris State University. .This golf hotel is 0.9 mi (1.5 km) from Jim Crow Museum and 1 mi (1.5 km) from Card Wildlife Education Center.

What's nearby

  • Katke Golf Course - 1 min walk - 0.0 km
  • Ferris State University - 7 min walk - 0.6 km
  • Jim Crow Museum - 18 min walk - 1.6 km
  • Robert L. Ewigleben Ice Arena - 3 min drive - 2.2 km
  • Big Rapids Riverwalk - 4 min drive - 3.3 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 63 min drive

Restaurants

  • ‪SUBWAY - ‬14 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Culver's - ‬19 min walk

About this property

Holiday Inn Express Big Rapids by IHG

Holiday Inn Express Big Rapids by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. LED televisions come with premium digital channels.

This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 20 2026 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Holiday Inn Express Big Rapids by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 596 reviews
Rating 8 - Good. 181 out of 596 reviews
Rating 6 - Okay. 92 out of 596 reviews
Rating 4 - Poor. 60 out of 596 reviews
Rating 2 - Terrible. 31 out of 596 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

graciela

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Disliked: Amenities
Pool and hot tub was close. Room carpet needed to be vacuumed. Both clocks in room were the wrong time. I notified when we checked out.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and good breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Liked: Staff & service
The bathroom floor was dirty, the furniture is well worn. The TV did not work in room, nor did the thermostat. The breakfast was good in the morning, but disappointed with room. Also we were not told till check-in that the pool and hot tub were down.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, amenities
This hotel has seen better days. The key card is frustrating and needs to be updated.
Stayed 2 nights in Dec 2025

8/10 Good

Kathi

Stayed 1 night in Dec 2025

4/10 Poor

Bonnie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
yes the breakfast was okay. To be expected. It was hot, fresh and ready at 0700.
Stayed 1 night in Dec 2025

8/10 Good

SCOTT, west allis

Business traveller
Liked: Cleanliness, staff & service
Nice location, friendly service. But….the television situation is a mess. 4 trips to the front desk, very complicated system to operate the tv. Channel buttons don’t work, on purpose. You have to type in each number and can’t just scroll around. Also, my shower head dripped the entire time, not an issue until trying to sleep. I’ve stayed here a few times and will stay again, but could use some updates on small things.
Stayed 1 night in Dec 2025

4/10 Poor

ricky

Liked: Staff & service
Disliked: Amenities
No hot tub, no pool, bathroom shower door was gross. Desk help was good. Breakfast was not the greatest. Wouldn't stay here again for the price we paid.
Stayed 1 night in Nov 2025

4/10 Poor

Anne

Disliked: Amenities, property conditions & facilities
The effort to remodel seemed at a stand still. The room was sub par. Mold and ceiling water stains all over
Stayed 1 night in Nov 2025

4/10 Poor

Sara

Stayed 1 night in Nov 2025

4/10 Poor

Monica

Travelled with family
The staff is not friendly, rude actually. The hotel room was not in great condition. Definitely not worth the price.
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Nice and convenient
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
First time there..The room was okay but had better at other places in big rapids..pool ice cold. Hot tub green/ yellow never went in the 2 days I was there pool or hot tub. Breakfast was ok/ good. Just depends. Probably will stay somewhere else in the spring.. Hopefully gets better.
Stayed 2 nights in Nov 2025

10/10 Excellent

serena

Disliked: Property conditions & facilities
Pool and hot tub need some real work
Stayed 1 night in Nov 2025

4/10 Poor

Jami

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
From the outside, it is evident they are renovating. Walking in, the lobby was bright, clean and appears to be new. While the staff was great, the rest of the facility was not as desirable. We checked into a room undergoing maintenance which the front desk staff was unaware of after checking the system with no record of the work. She quickly switched our room though. When we went to use the hot tub and pool, HUGE disappointment. For one, there were no pool towels available. The hot tub was literally yellow, looked like urine but probably an overload of chemicals and there was debris floating around. The pool did not look much better so we chose not to utilize either. The rooms are definitely dated but quite clean. The towels were fresh and fluffy. Clean comfortable sheets and pillows with high quality mattresses. We slept well and our room was clean but that is the only good I can write. The breakfast was less than mediocre. Slimy premade omelettes, dried out potatoes and disgusting breakfast sausage. I opted for toast with yogurt and was satisfied enough with that. I will likely not return to this property and go to another hotel when visiting my daughter at college.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela, Boise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Breakfast hot, and good selection. Breakfast person, Kaylee, was excellent ! She was friendly, and kept everything clean and food, hot. She should be commended ! Bed was comfortable, great pillows
Stayed 2 nights in Nov 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2025

4/10 Poor

Tom

Business traveller
Disliked: Property conditions & facilities
TV Remote not working well. No TV Guide to understand channels
Stayed 1 night in Nov 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Amenities
hotel is old and needs to be refurbished. staff is friendly and helpful but cannot overcome the dilapidated rooms, bathrooms and facilities.
Stayed 1 night in Nov 2025

2/10 Terrible

Carrie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh my gosh, where to begin. When I was checking in they were telling the lady in front of me that there wasn't anyone available to fix the broken toilet in her room so her options were to just deal with it (there were no rooms available) or they would refund her money. That should have been a red flag. My bathroom shower was covered in mold. The toilet also did not work but I was able to flush it by taking the top off and pulling up on the flusher bar. The room carpets were filthy. I asked for a toothbrush and they told me they don't give out supplies, the kid at the counter was wearing and most of the outlets in the hotel room didn't work. What a disaster. The only thing good about the hotel is the condition of the lobby and the breakfast quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Amenities
We were able to check in early which helped us get ready for a wedding
Stayed 1 night in Oct 2025

2/10 Terrible

Kristi

Travelled with family
Disliked: Property conditions & facilities, room comfort
The pool was too cold to swim in, maybe wasn’t being heated at all? Hot tub is way too small and was really dirty. The key cards stopped working all the time and we had to keep going downstairs to get them reloaded. Phone in the room didn’t work. The place was not worth it!
Stayed 1 night in Oct 2025