Quality Inn Hampton - Newport News

2.5 star property

Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Exterior
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hampton

Located in Hampton, Quality Inn Hampton - Newport News is within a 5-minute drive of Hampton Roads Convention Center and Hampton Coliseum. .This hotel is 2.9 mi (4.6 km) from Boo Williams Sportplex and 3.3 mi (5.3 km) from Huntington Park.

What's nearby

  • Peninsula Town Center - 6 min walk - 0.6 km
  • Spa Botanica Hampton - 1 min drive - 1.4 km
  • Hampton Coliseum - 2 min drive - 1.8 km
  • Hampton Roads Convention Center - 2 min drive - 1.8 km
  • Sentara CarePlex Hospital - 3 min drive - 3.7 km

Getting around

  • Newport News Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Wawa - ‬13 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬4 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel with a seasonal outdoor pool and a 24-hour front desk
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Renovated entire property - May 2020
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 197 out of 835 reviews
Rating 8 - Good. 140 out of 835 reviews
Rating 6 - Okay. 127 out of 835 reviews
Rating 4 - Poor. 135 out of 835 reviews
Rating 2 - Terrible. 236 out of 835 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carroll

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and needs tp be upgraded. I would not take my wife or kids there. Breakfast consisted of milk, kid cereal, white bread and bananas -only. No protein meat products, or condements were available. Parking lot need to be cleaned daily. I stayed there beacuse I had to be close to another hotel that was hosting the conference I was attending.
Stayed 3 nights in Sep 2025

8/10 Good

Rudy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door
Stayed 2 nights in Sep 2025

2/10 Terrible

Andy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1 Star

The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.
Stayed 2 nights in Sep 2025

6/10 Okay

Keilia, Hampton

Business traveller, Travelled with partner
Liked: Staff & service
The bathrooms are not that clean and tub needs replacing.
Stayed 1 night in Sep 2025

2/10 Terrible

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL EVERYTHING WAS AMAZING. HOWEVER FROM THE TIME I CHECKED IN UNTIL 2AM THERE WAS A MAN OUTSIDE YELLING. COPS GOT CALLED & HE STILL WOULDNT HUSH THAT CRUSTY LITTLE MOUTH OF HIS. I SHOULD HAVE ASKED TO BE PLACED ON THE OTHER SIDE..
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Avilla

Travelled with partner
Liked: Staff & service, amenities
Had plenty of places to eat, close to interstate, only 30 minutes to cruise port. Room was very run down. Shower curtain was awful. Needs painted and cleaned really good. People running and talking loudly all night.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

just nasty!!!

THIS PROPERTY NEEDS TO BE TAKEN OFF HOTELS.COM. It was dead roaches all around, and it was just nasty. The rooms were filthy and reeked of smoke in the non-smoking rooms. The carpet was nasty along with the bathroom.
Stayed 1 night in Aug 2025

6/10 Okay

sherell

Stayed 1 night in Aug 2025

10/10 Excellent

Nang tuan dat, McLean

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Taina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very dirty and smelly
Stayed 1 night in Aug 2025

4/10 Poor

joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 1 night in Aug 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities
It was good stay just the bathtub had stuff peeling from it
Stayed 2 nights in Aug 2025

10/10 Excellent

sherell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome people
Stayed 1 night in Aug 2025

10/10 Excellent

Ayanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2025

4/10 Poor

Shawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Pool was closed having a pool is the only thing that justifies their price
Stayed 1 night in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities
Needs remodeling badly.
Stayed 1 night in Aug 2025

2/10 Terrible

Tamara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did like was it was convenient to everything you need. Other than that, the property is dirty outside and inside. We had 2 rooms with children in them. The smoke detectors were hanging or missing in each room, the tubs were so filthy we went buy cleaners and disinfectant spray before using them. One of the rooms looked like the pullow case had already been slept on. One room had a desk with no chair and the refrigerator was not in the place for the refrigerator and was not working but was still leaking water. Addicts do live here and hangout around the hotel as well. One night when coming in from church, there were police all arpund the hotel searching for someone. The next morning as we were packing up to leave, you could see a possible homeless addict trying to surveillance cars to get into them as people are packing to leave. The workers never came around to our rooms to see if we needed anything and we had to search for them to get towels and washcloths for a 3 night stay. Everything was just filthy about the place. I would not recommend to anyone, especially if traveling with children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing management
Stayed 2 nights in Aug 2025

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of activity in this property. Drugs, the place is absolutely filthy. Carts everywhere, people hanging outside at night, elevator not working, strong cigarette smells even in non smoking rooms, even saw people hunching in the corner of the parking lot outside of their car. It’s crazy. Never again
Stayed 1 night in Aug 2025

2/10 Terrible

Tanairis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia and requested a non-smoking room, but was still put in a smoking room with a strong odor and cigarette burns everywhere. Room looked surface-cleaned but was filthy—grime, stains, dirty trash bags, and an old, stained shower curtain. Sheets and towels had marks, and the bathroom was in terrible condition. Staff were unprofessional, charged more than quoted for early check-in, and to top it off, someone banged on the door yelling “PEST CONTROL!” just an hour after I arrived. Checked out immediately. Unacceptable that Expedia would recommend this place.
Cigarette burns
Grime and filth
Build up on vent
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Bed was comfortable and table with 2 chairs is a very nice bonus.... otherwise, average in every way. Cig burn holes on bed sheets do not make good first impression, but my lower rating comes from dust and pub hairs in the bathroom floor corners, which show a lack of seriousness toward cleaning. Good for a stay with naughty girlfriend, but maybe not the whole family
Stayed 1 night in Aug 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Property conditions & facilities
Everything was trash don’t stay here I promise you the reviews are real
Stayed 2 nights in Aug 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty disgusting hotel

The first room the toilet was broken and bug in the shower. The second room stunk of Indian food and incense. Bed spread and sheets were stained. Towels were dingy and stained. Carpeting was gross. There was a 2 inch gap at bottom of the door which leads to the outside. Anything could have crawled under the door. Place was disgusting! We were in town to bury our son. Having to deal with all these issues was awful.
Stayed 2 nights in Aug 2025