Quality Inn Hampton - Newport News

2.5 star property

Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Reception
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪6 min walk‬
  • Place, Hampton Coliseum
    ‪2 min drive‬
  • Place, Hampton Roads Convention Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hampton

Located in Hampton, Quality Inn Hampton - Newport News is within a 5-minute drive of Hampton Roads Convention Center and Hampton Coliseum. .This hotel is 2.9 mi (4.6 km) from Boo Williams Sportplex and 3.3 mi (5.3 km) from Huntington Park.

What's nearby

  • Peninsula Town Center - 6 min walk - 0.6 km
  • Spa Botanica Hampton - 1 min drive - 1.4 km
  • Hampton Coliseum - 2 min drive - 1.8 km
  • Hampton Roads Convention Center - 2 min drive - 1.8 km
  • Sentara CarePlex Hospital - 3 min drive - 3.7 km

Getting around

  • Newport News Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 32 min drive

Restaurants

  • ‪Wawa - ‬13 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Zaxby's - ‬4 min walk
  • ‪Mission BBQ - ‬17 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Quality Inn Hampton - Newport News

Tuscan-style hotel in Hampton with free parking
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

6.0
Rating 10 - Excellent. 199 out of 841 reviews
Rating 8 - Good. 141 out of 841 reviews
Rating 6 - Okay. 128 out of 841 reviews
Rating 4 - Poor. 135 out of 841 reviews
Rating 2 - Terrible. 238 out of 841 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Colunteya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel was great. I understand that this is an older building; however, the rooms should not reflect this, and they did. The room had lots of dust buddies and lint bugs. We had to go and purchase new linen because of the uncertainty and the uncleanliness of the room.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jayveon Major

Stayed 2 nights in Nov 2025

10/10 Excellent

Danilo

Stayed 1 night in Nov 2025

2/10 Terrible

Nosa

Disliked: Amenities, property conditions & facilities
This place is absolutely terrible very dirty and poorly maintained. I went during Hampton University’s Homecoming, and it honestly felt like they treated guests this way on purpose because it was an HBCU event. They decided to treat their customers like filth during Homecoming weekend. I will never in my life stay in this godforsaken place again. They need new management and cleaners ASAP. Do yourself a favor and stay far away.
Stayed 3 nights in Oct 2025

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did what they could, but the rooms were poorly maintained. They had obviously been painted recently but who every did the job was very good. The bath tubs were painted but the paint was peeling and the bed looked like it had been slept in and the covers just pulled back up without changing. I was shown three rooms to choose from and the time being late, I just took the best of the worst. I didn't stay the second night.
Stayed 2 nights in Oct 2025

8/10 Good

Charmees

Liked: Cleanliness, staff & service
It was good
Stayed 1 night in Nov 2025

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy!!
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Todd

Stayed 1 night in Oct 2025

2/10 Terrible

Scott

Stayed 1 night in Oct 2025

2/10 Terrible

LaCandice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms were nasty & unsanitary bloos stains on sheets tub filfthy
Stayed 1 night in Oct 2025

2/10 Terrible

Livaughn

Disliked: Cleanliness

Close and Renovate This Place—Horrible!

This place needs to close and undergo a complete renovation. Front desk folks were nice, but seemed confused and were hard to understand. No receipt at checkout; located right next to major road—LOUD!; neighbors (long-term?) sitting outside of door talking loud until after 11pm; dead roach (HUGE!) outside of room upon arrival, live roach visiting dead roach (later), then live roach squished nearby (still there after I left); filthy tub; no hot water and low water pressure in sink; no drain stoppers; bad odor; leftover dirty washcloth in shower and many hairs in tub and wall; dirty shower curtain; furniture badly worn; closet door peeling apart; walls in need of repair; some hotel hangers in closet and some from dry cleaners; no room cleaning. Just repugnant and unsanitary!
Stayed 2 nights in Oct 2025

2/10 Terrible

Arianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Although the staff was nice the property was filthy. There were people hanging around out side and the room was disgusting. Stained bedding, dirt on the walls, and the shower was horrendous. I ended up calling a friend to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Stayed 2 nights in Oct 2025

10/10 Excellent

Zyquan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Very nice staff. Clean rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hassan

Travelled with family
Liked: Staff & service, room comfort
We could not locate the A/C thermostat. Parking was safe and free.
Stayed 1 night in Oct 2025

2/10 Terrible

Tarsheen, BRONX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
upon entry into my room, I noticed the it looked like the bathroom area had not been swept. There was hair and paper on the floor. The tub was disgustingly dirty. I had to go to the front desk to ask for another room or to have someone clean the tub. There was paper peeling away from the tub shower area on the wall. There must’ve been a plumbing issue. The sink was stopped up. The tub was stopped up. You couldn’t take a shower without water backing up on your feet from somebody else I went to management they were supposed to send a maintenance. The maintenance person never arrived not good. I’m not sure what happened but this visit was terrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marleen

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door fell off the hinges. There was a big bug (dead) behind that same broken door.
Stayed 1 night in Oct 2025

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping areas
Stayed 3 nights in Sep 2025

4/10 Poor

Nolan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Ronald

It was ok
Stayed 4 nights in Sep 2025

2/10 Terrible

Stanley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is to be avoided. Terrible smell, filthy room, broken appliances in room, just a total disaster. Random stains on the wall, filth in the corners of the bathroom, shower was gross.I travel a lot and I'm usually looking to save a few bucks with cheap accommodations, but this is seriously one of the worst rooms that I've stay d in in many years of this sort of travel.
Stayed 3 nights in Sep 2025

8/10 Good

Marcial

Stayed 2 nights in Sep 2025