Norfolk Lodge & Suites, an Ascend Collection Hotel

3.0 star property

Photo gallery for Norfolk Lodge & Suites, an Ascend Collection Hotel

Mini-golf
Dinner served
Lobby
Terrace/patio
Suite, Multiple Beds, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View map
4200 Norfolk Avenue, Norfolk, NE, 68701
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Norfolk Arts Center
    ‪5 min drive‬
  • Place, AquaVenture
    ‪7 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Norfolk

A stay at Norfolk Lodge & Suites, an Ascend Collection Hotel places you in the heart of Norfolk, within a 5-minute drive of Sunny Meadow Medical Clinic and Skyview Park. .This hotel is 2.1 mi (3.4 km) from Eldorado Hills Golf Club and 2.6 mi (4.3 km) from Berry Hill Neighborhood Park.

What's nearby

  • Eldorado Hills Golf Club - 3 min drive - 2.8 km
  • Skyview Park - 3 min drive - 3.2 km
  • Norfolk Arts Center - 5 min drive - 5.7 km
  • AquaVenture - 7 min drive - 6.8 km
  • Fair Play Public Golf Course - 14 min drive - 14.8 km

Getting around

  • Eppley Field Airport (OMA) - 141 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Casey's - ‬7 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive

About this property

Norfolk Lodge & Suites, an Ascend Collection Hotel

Hotel in Norfolk with free breakfast and a 24-hour fitness center
Norfolk Lodge & Suites, an Ascend Collection Hotel offers 138 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Sandbar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Sandbar & Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Divots Tap Room - Onsite brewpub. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Divots Tap Room
  • Sandbar & Grill

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk

Norfolk Lodge & Suites, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 638 reviews
Rating 8 - Good. 107 out of 638 reviews
Rating 6 - Okay. 32 out of 638 reviews
Rating 4 - Poor. 8 out of 638 reviews
Rating 2 - Terrible. 7 out of 638 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We selected a suite to accommodate our family of 5, when we first entered the room, it definitely had a smell about it. We cranked the A/C on to see if that helped. A few hours later we went to go and get the pull out couch ready and the sheets from sometime previous were still on it... this is where the room smell was coming from. There was a balled up blanket that had a stench on it and the fitted sheet was damp. The front desk was accommodating and did move us to a new room. We understamd things happen but that was kind of a doozy. In general the "older" rooms at this hotel just need a thorough cleaning. Our new room they moved us to was better, didn’t smell as ripe as the other one. Wondering if these were all smoking rooms at one time. The curtain is halfway off the railing and you can see dust accumulated on the curtain banister. The bathroom sink faucet has build up and gunk on it. The new construction rooms are so much nicer but aren't large enough for our family. The staff are super friendly. It's a quiet location. The kids enjoy the putt putt golf.
Stayed 1 night in Aug 2025

10/10 Excellent

Katie, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel and my stay was incredible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to have dinner at their restaurant - it was so delicious and the service was excellent. As always the atmosphere is so inviting and comfortable. Love this Lodge.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one bad thing I could say about this place! From the great room to the pool....the staff was wonderful. The room is so quiet. I forgot to set my alarm and slept til almost 10 am thinking it was still the middle of the night. Id give it 6 stars if I could.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place to stay and a very nice staff
Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Stanley

Liked: Cleanliness, room comfort

July 11-14

It was Ok----Excellent property is in need of TLC. 4Days/3 nights and no sheets were changed. Original towels and one replacement only during stay. Breakfast was sub par. This used to be a class place. Last time we will stay. Go to the new Fairfield.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with a unique decor
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

DALANEY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Abby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service! Nice beds and good pool!
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and updated lodge. Very clean and great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Had a great stay at Norfolk Lodge and Suites. The room was beautiful, clean and roomy. The staff was friendly and super helpful. I highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Lots of people there and it was kept stocked and clean
Stayed 1 night in May 2025

10/10 Excellent

Landon

Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Travelled with family
This is a hidden gem! Beautiful scenery and wishing we could have stayed longer! We were in town for softball and we will definitely book again. Everyone was nice and helpful! All rooms were spotless and bedding was very clean and I am a very picky hotel person!!
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, Thornton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! We always stay here when traveling through.
Stayed 2 nights in May 2025

8/10 Good

Sherri, miller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good sized room, wide enough for a walker, good breakfast, nice sized hot tub & pool, however because I stayed here for a knee replacement, there should be non skid shower & grab bars for shower
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool and whirlpool were very nice but maybe don't book over a week-end as there were LOTS of kids and people there. The breakfast was wonderful and the room was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and rooms were well designed. Things to do for the kids. Management was very nice to work with,
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I only used it for sleeping in, otherwise I was busy out and about visiting family
Stayed 2 nights in May 2025