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Tru By Hilton Norfolk Airport

2.5 star property

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Lobby
Lobby
Fitness facility
Lobby

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included
  • Pet-friendly

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪6 min walk‬
  • Norfolk Botanical Garden
    ‪7 min drive‬
  • Norfolk State University
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Spark by Hilton Norfolk

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (166)
The price is NZ$262
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Spark by Hilton Norfolk

About the area

Norfolk

With a stay at Tru By Hilton Norfolk Airport in Norfolk (Northwest), you'll be a 1-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. .This hotel is 4.7 mi (7.5 km) from Norfolk State University and 6.1 mi (9.9 km) from Norfolk Scope.

What's nearby

  • Norfolk Premium Outlets - 6 min walk - 0.6 km
  • Norfolk Botanical Garden - 7 min drive - 6.1 km
  • Norfolk State University - 8 min drive - 9.9 km
  • Naval Station Norfolk - 11 min drive - 15.5 km
  • Old Dominion University - 12 min drive - 13.6 km

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 510 reviews
Rating 8 - Good. 130 out of 510 reviews
Rating 6 - Okay. 32 out of 510 reviews
Rating 4 - Poor. 21 out of 510 reviews
Rating 2 - Terrible. 23 out of 510 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Damita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close within walking distance. My stay was wonderful.
Stayed 2 nights in Apr 2025

4/10 Poor

Judith

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It’s not the chain of Tru, it was how rude we were treated at check in. The hotel was not full at all yet she initially gave us a room on the first floor, which we realized was not far from the rec area where an active game of pool was being played and it was loud. I asked if we could be moved to a higher floor and there was quite a bit of heavy sighing, eye rolling and the “you should have told me before I gave you your key” (??). Not like she was too busy to switch us. So she moved us up one floor next to the elevator. We were very kind and pleasant and for some reason she just seemed highly irritated to accommodate us. The room was fine. But I could go to a Fairfield for the same price and have a much nicer room. The only positive thing (positive or negative) is it’s in a parking lot of a strip mall with several nice places for take out or to eat. It’s close to an outlet mall and easy access to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Dany

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the work cubicles
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great! My kids loved the pancake making machine!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel right near the outlets. The room has open storage areas only—no closet or drawers. It was beautiful and clean. The staff was courteous, helpful, and professional. There is construction around the hotel, but our weekend was quiet.
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Leonidas

Stayed 1 night in Mar 2025

10/10 Excellent

Sukhyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay and feel like home
Stayed 1 night in Mar 2025

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly. Some came off with a definite attitude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Travelled with family
Liked: Property conditions & facilities
Front desk was courteous and professional, room was clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Ishamekia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Rooms are a nice size and very clean. Staff was polite. Wasnt my first stay and will be my go to place when traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alonzer

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

8/10 Good

Kolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025