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Brook Pointe Inn

2.0 star property

Photo gallery for Brook Pointe Inn

Deluxe Cabin, 1 Bedroom | Bathroom
Lobby sitting area
Street view
Snack bar
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4906 E 1200 N, Syracuse, IN, 46567-8275
  • Place, Lake Wawasee
    ‪10 min walk‬
  • Place, Creative Fish Art Gallery & ArtZie Workshop
    ‪1 min drive‬
  • Place, Syracuse Lake
    ‪2 min drive‬
  • Airport, Goshen, IN (GSH-Goshen Municipal)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Jetted Tub

Deluxe Room, 1 Queen Bed, Jetted Tub

Deluxe Room, 1 Queen Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Bunk Beds

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About the area

Syracuse

Located in Syracuse, Brook Pointe Inn is in a rural location, within a 5-minute drive of Lake Wawasee and Syracuse Lake. .This family-friendly hotel is 2.1 mi (3.4 km) from Lakeside Park and 3.2 mi (5.1 km) from Maxwelton Golf Club.

What's nearby

  • Lake Wawasee - 10 min walk - 0.9 km
  • Creative Fish Art Gallery & ArtZie Workshop - 1 min drive - 1.4 km
  • Syracuse Lake - 2 min drive - 2.1 km
  • Wawasee Golf Club - 8 min drive - 6.0 km
  • Blue Gate Theater - 41 min drive - 60.7 km

Getting around

  • Goshen, IN (GSH-Goshen Municipal) - 17 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Casey's General Store - ‬17 min walk
  • ‪6 & 15 Convenience Store - ‬12 min drive
  • ‪Burger King - ‬8 min walk
  • ‪Kiyomi - ‬2 min drive

About this property

Brook Pointe Inn

Family-friendly hotel with a full-service spa, near Lake Wawasee
Brook Pointe Inn offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua Massage. Services include massages. The spa is open daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Grab a bite from the snack bar/deli serving guests of Brook Pointe Inn.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Brook Pointe
Brook Pointe Inn
Brook Pointe Inn Syracuse
Brook Pointe Syracuse
Pointe Inn
Brook Pointe Inn Hotel
Brook Pointe Inn Syracuse
Brook Pointe Inn Hotel Syracuse

Brook Pointe Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 404 reviews
Rating 8 - Good. 117 out of 404 reviews
Rating 6 - Okay. 40 out of 404 reviews
Rating 4 - Poor. 23 out of 404 reviews
Rating 2 - Terrible. 24 out of 404 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness
Great and comfortable stay. Just be aware that there is no elevator to the 2nd floor - just a beautiful stairway. Very hard to navigate the stairs with my conditions but only fell once.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Business traveller
Great experience
Stayed 1 night in Oct 2025

8/10 Good

Donald

Liked: Cleanliness
Disliked: Room comfort
I really loved this place the first time we stayed here! The last two times were a let down. Mattresses/beds in our room were smaller than standard beds and very uncomfortable for two people (especially for my 6 foot tall partner). The breakfast staff are not friendly, cold and rude. No smiles, no “good morning”, just treated as an inconvenience. Breakfast ends too early (9:30 even on weekends), and check in staff does not make sure to tell hotel guests of this, causing people to miss breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

6/10 Okay

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities

Second floor is not handicap accessible

All in all I would give it a 6 on a 10 point scale. The lack of an elevator and the tall and scary staircase leading to the second floor was challenging to climb, and should have be mentioned prominently in the Hotel's description.
Stayed 1 night in Sep 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean (maybe a bit out dated). The grounds around are nice. The only complaint i would have is some peopl came in after midnight, drunk and loud. Not really the hotels fault.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarai

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained,showers were awesome,they needed to bag the grass
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not worth it

Room felt very outdated. Mattress was not up to par. Service was friendly and amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and quiet room. A lot of areas on the property to relax and enjoy the evening
Stayed 1 night in Aug 2025

2/10 Terrible

Josh

Business traveller
Disliked: Amenities, property conditions & facilities
Air conditioning did not cool the room, was set on low with blinds closed for hours and had to sleep in 78-80 degree conditions. Beds have mysterious powder underneath. Bunk beds have food crumbs, women’s sanitary pads, and a generally musty odor. Shower water smells more like pond water. Left feeling dirty and as if we needed a sanitized spray. Didn’t sleep more than one consecutive hour due to sweating. Highly regret my decision to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I can't remember the name of the woman that check me in but she was awesome great attitude and the people doing breakfast were fantastic also
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the breakfast food was great, the pool is awesome, the staff are friendly and great, and the area is safe and beautiful.
Stayed 8 nights in Jul 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well decorated and classic
Stayed 1 night in May 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have rooms available with jacuzzi tubs in the room
Stayed 1 night in Jun 2025

6/10 Okay

Charlene E

Liked: Property conditions & facilities
Loved my stay. Off season. Not much attention to cleaning room. There 6 days. Never entered room to clean had to ask to get clean towels. Not ADA compliant. Unable to access laundry facilities due to steps and no elevator. Doors
Stayed 6 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
This was a very nice place. They could use a refresher. Description stated dining and spirits. Does not have a restaurant or bar, only small kitchen for breakfast items and small bottles of wine in the convenience area. Staff was very friendly and accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok. Priced too high
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024