6/10 Okay
Susan
Travelled with family
4 Aug 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good, quaint cottage with direct beach access. Right off of a busier main road but still has convenient parking for guests. Very close to Provincetown, which has much more to do than Truro in my opinion - if you’re just looking to relax by the beach there is no need to leave the property, but there is nothing easily walkable locally if you have kids or are traveling in groups. Ptown had a ton of public parking and was only a 10 minute drive, that was where we did most of our dinners and shopping after spending the day at the beach. While the property itself had minimal flaws and shortcomings, I have never dealt with staff and property management as rude and unaccommodating as they were here. Despite having contact information listed with multiple ways to reach them, you have to jump through hoops to get ahold of someone that will treat your concerns as insignificant and will dismiss you. Even Expedia agents were unable to reach anyone. This part of the experience was jarring. One of the higher ups at the Breakwater in PTown, a property linked to Truro Beach Cottages, had to apologize for the way our questions and concerns were addressed, and he unfortunately seemed unsurprised that we had been treated this way. While the vacation experience in itself was enjoyable, dealing with the argumentative and difficult staff left a bad taste in our mouths.
Susan
Stayed 3 nights in Aug 2025
