4/10 Poor
Cynithia
Travelled with family and small children
26 Dec 2025
Disliked: Amenities
So this was my first time staying at Castaway Bay (my family ALWAYS stay at Great Wolf Lodge which I am comparing this to) and first thing they have a cafe that only sells breakfast from 7am to 11am then its closed for the entire day which we were not informed the day we checked in. The cafe in the waterpark was extremely slow taking an hour plus to prepare food. Granted I understand holidays and being staff challenged which they were so a lot of the water park attractions were closed due to not enough staff, which was unfortunate considering the waterpark had shortened holiday hours from 10 AM to 8 PM and my family like many others drove hours away to spend a holiday there. Now we did go to the arcade, we did have some issues with arcade cards not being issued however payment was received, to the rooms, the loudness of other guest, and lack of waterpark attractions it was a 2/10 and I will not be returning nor will I ever recommend them to someone I know. My family has visited Great Wolf Lodge twice this year alone and I last minute I decided to switch things up and try out a different waterpark.
Cynithia
Stayed 2 nights in Dec 2025



















