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Moon Palace Jamaica – All Inclusive

Where to?

Dates

December 2025

January 2026

4 outdoor pools, pool loungers, lifeguards on site

Superior Governor Suite Ocean View - King Size Bed

On the beach, white sand, sun-loungers, beach umbrellas

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa pool
Parking included
Free Wi-Fi

Explore the area

Main Street, Ocho Rios, Saint Ann

Place, Ocho Rios Craft Market
‪4 min walk‬
Place, Ocho Rios Clock Tower
‪4 min walk‬
Place, Turtle Beach
‪7 min walk‬
Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
‪20 min drive‬

Room options

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

30 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

30 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

Good

60 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

161 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Deluxe Ocean View

Excellent

28 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View

Very good

28 sq m
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

98 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

47 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

Good

47 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

Good

30 sq m
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

28 sq m
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

30 sq m
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

16 restaurants, breakfast, lunch, dinner served; international cuisine

On private beach
Pool
All-inclusive
Spa

About the area

Ocho Rios

When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute walk of Jamaica Beaches and Turtle Beach. .This all-inclusive property is 3.1 mi (4.9 km) from Dunn's River Falls and 0.3 mi (0.5 km) from Ocho Rios Clock Tower.

What's nearby

Ocho Rios Craft Market - 4 min walk - 0.4 km
Ocho Rios Clock Tower - 4 min walk - 0.4 km
Turtle Beach - 7 min walk - 0.6 km
Turtle River Park - 8 min walk - 0.7 km
Ocho Rios Fort - 4 min drive - 2.6 km

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

‪Boulangerie - ‬4 min walk
‪Moon Palace Loud bar - ‬4 min walk
‪Mother`s - ‬4 min walk
‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
‪Mongoose Jamaica - ‬1 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Moon Palace Jamaica – All Inclusive offers 705 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Bartending

Dancing

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Hot tub
Nightclub
Playground
Sauna
Shopping
Table tennis
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Lifeguards
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios

Moon Jamaica Inclusive inclus

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Moon Palace Jamaica – All Inclusive Reviews

8.2

Very good

18 Sept 2025

Stayed 7 nights in Aug 2025

8/10 Good

Sherda

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was accommodating and very friendly

Stayed 6 nights in Sep 2025

8/10 Good

Leandra

Travelled with family

17 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property had a great atmosphere and offered delicious food options. The staff experience varied; some were lovely, while others were somewhat rude. Overall, it was a wonderful experience. However, I had a terrible time at the spa with Chanelle. I paid for a deluxe pedicure, and it was awful. My cousin was getting her pedicure done by Shushana, and I couldn’t help but look over and wish I had gotten her instead. My cousin’s service started after mine, yet she finished before me, while my pedicure was poorly done and felt very lazy. I was quite annoyed. Even Shushana seemed to notice and came over to give me spa slippers after my nails were painted.. I was quite annoyed. However, Big up Sameerah at checking, Euthea at Gondola, Anthony, the guy outside getting the bags. Shushana, who did my cousins' pedi, was so lovely with us. Sundeck indian food was amazing, Gondola was lovely 5 5-star experience. Buffet food is tasty, Jerk hut sooo goood. Music and entertainment were on point. Rooms were small as well as the bathroom, but it was still comfortable. Sherida at the vacation planner room was lovely, everyone else we encountered in there pretty much had dismissive attitudes. The Piano Bar was sooooo good my parents' fave place, and the staff in there was perfect. The coffee shop so convenient and great.

Stayed 5 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family

17 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

I went to the Moon Palace for 6 days with my family, & I must say the vibes were on point. atmosphere was in the air from the moment we arrived.The staff at the door were wonderful. Sameerah at check-in was so lovely, and then Denise, the manager, came over and greeted us. For me, the place was lovely, rooms were very compact, a bit too small for me as well as the bathrooms, we had Expedia Platinum, not sure exactly what the perks were tbh, but we did get a room upgrade to an ocean view room & some resort credit. I didn't really notice any special treatment, it was pretty much like my other family members who had regular bands. we did get a farewell song sang for us. Now to the staff some persons were very huggish for instance the only nice person in the vacation planning room where you book spas, activities etc was Sherida there was another woman in particular who was so hoggish but i didnt check her name.Euthea at the Gondola, what an amazing server, possibly the most professional staff member I encountered I felt like i was truly in a 5 star restaurant. The food at the Gondola was lovely. Momo was not very tasty, pretty bland. The indian food at the Sundeck was amazing the best on the resort. Jerk hut was lovely the volcano sauce was to die for. There were 2 guys there, 1 who was not very welcoming, & the 1 who was there on Sunday was such a nice guy. Chanelle was the worst I booked a dluxe pedi & it was so lazy & poor. Get Sushana to do your pedi, my cuz had a good 1

Stayed 5 nights in Sep 2025

10/10 Excellent

Tamia Maria

Travelled with partner

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful and food was amazing ! We didn't need to leave the resort for anything and had a fun fulfilling time. We went on our honeymoon and was greeted with love from the start to the end. We will definitely be back !

Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with partner

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean, the staff customer service was excellent, I got a beach view. The compound was clean. The passage leading up to our room was a little dirty and moult but they were actually doing some fixing. But I love the property

Stayed 3 nights in Sep 2025

10/10 Excellent

Wayne

15 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Dameon Omar

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in Sep 2025

6/10 Okay

roxann

15 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Moriam

Travelled with family

10 Sept 2025

Liked: Cleanliness, staff & service

The Moon Palace has good facilities, and you’re always guaranteed a nice time. However, the standards have dropped considerably, and the resort could really do with a facelift. On the 10th floor of the North Block, there was paint droppings all over the carpet, which gave a run-down feel. In my room, the ceiling vent was left open — it took until the next day for someone to come and check it, even though I raised the issue twice with reception. It was unsettling, as I genuinely worried someone had climbed through. Housekeeping requests can also take until the following day to be fulfilled, which is not acceptable for a resort of this standard. The food is another major disappointment. Quality is inconsistent — sometimes overly salty, too fried or dry, and at other times tasteless. Dishes run out quickly, with trays often empty within the first half hour of opening and not replenished promptly. For several days, the resort ran out of oxtail and curry goat, which was very disappointing when visiting Jamaica. Even small things, like the waffle machine only making four waffles at a time, add to the frustration. Management really needs to observe the dining experience firsthand, as it falls well below expectations. I have visited the resort three times since 2021, but unfortunately, after this experience, I will not be returning.

Stayed 7 nights in Aug 2025

10/10 Excellent

PETRINA

Travelled with partner

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall experience was very good. The only hang up was the size of the room. It could have been bigger

Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with partner

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here was very friendly and made the stay welcoming. Spa services were incredible. Food options are great!

Stayed 6 nights in Aug 2025

Moon Palace Jamaica – All Inclusive

Photo gallery for Moon Palace Jamaica – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

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Superior Deluxe Ocean View with Balcony - Kids & Teens Free

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View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Ocean View

Deluxe Ocean View

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Deluxe Resort View

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Deluxe Resort View with Balcony - Kids & Teens Free

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

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Sandals Ochi - ALL INCLUSIVE Couples Only

About the area

Ocho Rios

What's nearby

Getting around

Restaurants

About this property

Moon Palace Jamaica – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention