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Moon Palace Jamaica – All Inclusive

5.0 star property

Photo gallery for Moon Palace Jamaica – All Inclusive

Three Bedroom Villa
Property video
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Beach/ocean view
Balcony view
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Clock Tower
    ‪6 min walk‬
  • Place, Turtle Beach
    ‪9 min walk‬
  • Place, Turtle River Park
    ‪10 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(81 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(37 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Villa

Three Bedroom Villa

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Four Bedroom Villa

Four Bedroom Villa

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free Wi-Fi

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Hotel Riu Ocho Rios - All Inclusive
Ocho Rios
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.1 out of 5, Very good, 2,783 reviews
The price is NZ$580
includes taxes & fees
19 May - 20 May
Hotel Riu Ocho Rios - All Inclusive

About the area

Ocho Rios

With a stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Ocho Rios Clock Tower. .This beach property is 0.7 mi (1.1 km) from Ocho Rios Craft Market and 0.8 mi (1.3 km) from LandMark Plaza.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.4 km
  • Ocho Rios Clock Tower - 6 min walk - 0.5 km
  • Turtle Beach - 9 min walk - 0.8 km
  • Turtle River Park - 10 min walk - 0.9 km
  • Mahogany Beach - 1 min drive - 1.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 108 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪Ocean's 11 - ‬13 min walk
  • ‪Boulangerie - ‬2 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬1 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬14 min walk

About this property

Moon Palace Jamaica – All Inclusive

Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. These individually furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Moon Palace Jamaica – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1039 out of 1984 reviews
Rating 8 - Good. 440 out of 1984 reviews
Rating 6 - Okay. 270 out of 1984 reviews
Rating 4 - Poor. 103 out of 1984 reviews
Rating 2 - Terrible. 132 out of 1984 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Gary-Vaughn, Cambria Heights

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff the food was very good good vibes overall a great resort
Stayed 5 nights in Jan 2026

10/10 Excellent

Martyna

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2026

10/10 Excellent

O'Neil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Josephine

Stayed 1 night in Jan 2026

10/10 Excellent

Noreydy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms, food items and overall amenities were very good. I enjoyed my time at the spa, all the staff were great.
Stayed 2 nights in Jan 2026

6/10 Okay

Lance

Liked: Staff & service
Room upkeep is very average. “Deluxe Superior Ocean View was a tiny glimpse of the harbor. Upgrade options were beyond laughable. Value below average. King bed was two beds they promised to put together but never quite got to it. Food was great. Way too much sales pressure from almost every direction. Servers in general are well trained and delightful. Will definitely look elsewhere in the future.
Stayed 2 nights in Jan 2026

2/10 Terrible

Dave

Stayed 2 nights in Jan 2026

8/10 Good

Edna, Onalaska

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean but needed maintenance
Stayed 6 nights in Jan 2026

10/10 Excellent

Shaday

Liked: Cleanliness, amenities, property conditions & facilities
The room was definitely spotless.. The staffs were welcoming and friendly. Overall we had a great time and would definitely visit there again
Stayed 2 nights in Jan 2026

10/10 Excellent

Camara , Dale

Liked: Cleanliness, amenities, property conditions & facilities
My bedside table was dirty. However, the staffs were wonderful . The food was amazing. Thank you for having us.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yvette

Stayed 2 nights in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2026

10/10 Excellent

Awwalah

Stayed 5 nights in Jan 2026

2/10 Terrible

Renardo

Stayed 1 night in Jan 2026

10/10 Excellent

Shirley

Stayed 3 nights in Jan 2026

10/10 Excellent

Almerica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was immaculate
Stayed 6 nights in Jan 2026

10/10 Excellent

andrea

Stayed 2 nights in Jan 2026

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and spacious room - great pools! Highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

joshua s

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place - would return.
Stayed 7 nights in Jan 2026

6/10 Okay

Kim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No very disappointed
Stayed 1 night in Jan 2026

8/10 Good

Kozel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Deepak, Winnipeg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great service
Stayed 7 nights in Jan 2026

10/10 Excellent

Kirk-Dale

Liked: Cleanliness, amenities, property conditions & facilities
Spa, kids club, food, room service Friendly staff Expedia quick check in
Stayed 1 night in Jan 2026

4/10 Poor

justine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beach is absolutely beautiful but that’s all you get for your money. Our first we made reservations at the Steak and Seafood restaurant because you can only make reservations!!! We were seated and waited over 30 mins before someone came to take our orders only to hear they were out of lobster. After placing our orders we told 20 mins later the only thing they had on the menu was chicken. Meanwhile our other family members were at the Italian restaurant and they were experiencing the same thing lack of options. The next day leaving the breakfast I seen a huge roach by the host desk. At that point we decided to leave the resort for dinner and eat at a local restaurant. During the day at pool the kids could hardly get pizza from Sun Deck they literally made one pie every 30 mins and then a long line of people are waiting for pizza and they pick and choose what kind of pizza they are going to make. It was the same issue at the jerk spot literally a small set of jerk chicken and jerk pork was made every 30 minutes. On top of all of that they try and force you to sign up for what they say isn’t a timeshare but IYKYK it’s a timeshare. My kids had a great time because the beach and the pools were nice but I would never stay here again.
Stayed 3 nights in Jan 2026