This property is very clean, especially with vinyl flooring instead of carpet. The paint was chipping a bit in the room and there were definite signs of needing some updates, but that didn't take away from the cleanliness. The pool was the best part of the hotel - warm and clean.
   The housekeeping staff was very friendly, but they only come in your room if you specifically request something, otherwise they don't come in for 3 days. We had 4 people staying in our room, and had to request more towels and the bedding for the pull-out sofa. The girls were hesitant to give us more than 2 towels, but got to know us over the week and helped us out whenever I asked them in the hallway.
    It was odd not to have any other hotel staff on site. There was a kiosk to chat with a live person who was situated on the other side of the world, literally. There was no one to call when you needed something ... you had to go to the kiosk. We even got locked out of the building one  evening at the pool because they changed the key card entry to the building but didn't notify guests.
    The main issue was the hot water went out after the first day we arrived and was out for the entire week of our stay. It was incredibly frustrating.