6/10 Okay
Carrolyn
Business traveller
20 Jun 2025
Liked: Cleanliness
The location was very convenient to the convention center; parking was also convenient. Stayed three nights on the third floor, room was dated but clean, beds and pillows were not very comfortable. No maid or housekeeping service was offered or provided during our stay. I used a plastic shopping bag to bag up our garbage. The housekeeping staff was on the 3rd floor cleaning rooms directly across the hall but never even knocked to check to see if we need towels or washcloths. I helped myself to a couple of extra washcloths off their cart. The continental breakfast is a "why bother" affair. The hotel needs to purchase a refrigeration unit and get rid of that ridiculous ice bar set up, I am sure your staff would appreciate it and temperature control for foods requiring refrigeration would meet health standards. I did not want to stay at this hotel, but our preferred location was full. It is doubtful that we would choose to stay at this location again.
Carrolyn
Stayed 3 nights in Jun 2025