See all properties
Save

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Body treatments, hot stone massages, deep-tissue massages
Golf
Dining
Lobby
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪14 min drive‬
  • Place, Parliament Hill
    ‪15 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Terrace/patio
Hotel V
District des Promenades
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,907 reviews
The price is NZ$186
includes taxes & fees
3 May - 4 May
Hotel V

About the area

Gatineau

With a stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort in Gatineau (Aylmer), you'll be a 1-minute drive from Kōena Spa and 8 minutes from Canadian War Museum. .This golf hotel is 3.9 mi (6.2 km) from Rideau Canal and 4 mi (6.4 km) from Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Casino du Lac Leamy - 13 min drive - 8.4 km
  • Byward Market Square - 14 min drive - 8.8 km
  • Parliament Hill - 15 min drive - 8.5 km
  • Carleton University - 18 min drive - 9.2 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maison Oddo - ‬4 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with pay movies. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Japanese cuisine at Kato Fusion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Gatineau? This hotel has 17997 square feet (1672 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Kato Fusion - This restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kato Fusion
  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2026-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 730 out of 1298 reviews
Rating 8 - Good. 316 out of 1298 reviews
Rating 6 - Okay. 142 out of 1298 reviews
Rating 4 - Poor. 54 out of 1298 reviews
Rating 2 - Terrible. 56 out of 1298 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay room is clean and very clean area in general
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, we requested an early check-in last minute and the staff kindly offered to do what they could. We were able to check in within the hour! I’d recommend to anyone looking for a getaway at Koena based on the indoor spa access that allows you to go between your room and the spa throughout the day. (Bonus: the entire building smells like essential oils), plus, the 12pm check-out is rare in Ottawa and lets you soak up every second. I cant wait to go back!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The cleaniness, staff, view.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Luis, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, substantial amount of amenities and good food options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

8/10 Good

Chloe

Liked: Amenities, property conditions & facilities
Nice staff, clean room, great gym, restaurant on first floor; loved being connected to the spa.
Stayed 1 night in Jan 2026

6/10 Okay

Brooke

Travelled with partner
My room wasnt that well cleaned, there was a women press on nail on the floor. The wall was dirty like someone spilled a drink on it. The hotel doesnt offer you a continental breakfasts. I also booked a king bed suite, the bed was definitely a queen and not a king.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Awesome front desk staff, very helpful, large room, very clean :-)
Stayed 1 night in Jan 2026

10/10 Excellent

Larry

Stayed 1 night in Jan 2026

4/10 Poor

Jessica

Stayed 1 night in Jan 2026

6/10 Okay

Feras

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2026

4/10 Poor

Skylar

Stayed 1 night in Dec 2025

4/10 Poor

Steve

Stayed 1 night in Jan 2026

4/10 Poor

Lynn, Calgary

Travelled with family
Front desk said our room would be ready in 10 minutes, then we waited 2 hours! The room looked like 1990, terrible bathroom :(
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was in great condition, the staff courteous. The spa was littered with people and drinks in the evening, loud conversations. The resort has little natural sunlight in restaurants, in room: ask about the lighting before renting a room to work in. The food, both restaurants, was excellent.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Stayed 2 nights in Jan 2026

6/10 Okay

Yannick

Liked: Staff & service
L'hôtel s'affiche avec une belle photo de son aménagement de spa, indique qu'il y a une piscine mais ne mentionne en aucun temps que l'accès n'y est pas compris dans le prix de réservation d'une chambre. En plus, aucun service de chambre en 3 nuits. Je m'attendais à plus de cet hôtel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and nice. The staff was very nice and helpful. Great hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristy

Stayed 1 night in Nov 2025

8/10 Good

Samuel

Good
Stayed 1 night in Nov 2025

6/10 Okay

Andrea

Disliked: Staff & service
Front desk employees were not very welcoming or knowledgeable about the hotel. Furniture in room was dated and squeaky. Bathroom backsplash was pelted in toothpaste.
Stayed 1 night in Jan 2026