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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Exterior
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
2850 Columbus Street, Ottawa, IL, 61350
  • Washington Square Park
    ‪4 min drive‬
  • Tangled Roots Brewing Company - The Lone Buffalo
    ‪4 min drive‬
  • Skydive Chicago
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (& Sofa Bed)

7.2 out of 10
Good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ottawa

With a stay at Holiday Inn Express & Suites Ottawa by IHG in Ottawa, you'll be near the airport, within a 15-minute drive of Starved Rock State Park and Dayton Ridge Golf Club. .This hotel is 1.9 mi (3 km) from Washington Square Park and 1.9 mi (3 km) from Appellate Court.

What's nearby

  • Washington Square Park - 4 min drive - 3.1 km
  • Tangled Roots Brewing Company - The Lone Buffalo - 4 min drive - 3.1 km
  • Skydive Chicago - 8 min drive - 6.7 km
  • Buffalo Rock State Park - 13 min drive - 10.5 km
  • Starved Rock State Park - 16 min drive - 15.7 km

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Casey's - ‬3 min drive
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Taco Bell - ‬12 min walk

About this property

Holiday Inn Express & Suites Ottawa by IHG

Hotel in Ottawa with free breakfast and a fitness center
Holiday Inn Express & Suites Ottawa by IHG offers 82 accommodations with iPod docking stations and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 1061 square feet (99 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Holiday Inn Express & Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 515 reviews
Rating 8 - Good. 88 out of 515 reviews
Rating 6 - Okay. 24 out of 515 reviews
Rating 4 - Poor. 9 out of 515 reviews
Rating 2 - Terrible. 17 out of 515 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

PHUONG

Travelled with family, Business traveller
Liked: Property conditions & facilities
First, I waited for someone to show up to the desk for about 15 minutes. I had booked a reservation with this property and while checking in, they had no rooms available besides a king bed and I needed a double bed. Being up for 24 hours, I went ahead and took whatever was available. They gave me no apologies or a perk for the mess up. Another thing that was a bother was that they came into the room even though I had the “do not disturb” sign up. They needed to leave a note to say they aren’t cleaning the room. I definitely will not be staying here again and I highly recommend everyone to find another place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Felipe

Stayed 1 night in Jun 2025

10/10 Excellent

Skip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer property. Everything was in great condition. Lots of breakfast options and friendly service.
Stayed 2 nights in Jun 2025

10/10 Excellent

urvi

Stayed 2 nights in Jun 2025

10/10 Excellent

David, Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here multiple times driving to and from the west. Typical Holiday Inn experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly with great service.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly, helpful, and informative. The hotel was spotlessly clean, including my room. The hotel is close to good coffee and food options with a laundromat less than a mile away. Would absolutely stay here again if I stay in this region again. Absolutely recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Allan

Stayed 1 night in Jun 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Close to restaurants! Clean rooms !
Stayed 1 night in May 2025

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

6/10 Okay

Rob

Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed

Reception was indifferent. Wifi password was not correct. Breakfast mediocre.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room. Great shower.
Stayed 1 night in May 2025

10/10 Excellent

Socorro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience staying at this hotel. Hotel was clean, breakfast was GREAT! I've never stayed at a hotel where there were gluten free options as well as healthy yogurt options, egg white omlets and fruit. I was able to stick to my normal eating while on the road. Wonderful. Will only be staying at HIE from now on.
Stayed 1 night in May 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed on our travels across the state. It was clean and accommodating. Kind front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfortable beds
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025