Book Palmerdale hotels

it was okay.

The breakfast did not have the quantity to accommodate the amount of guests. Several items ran out and could not be restocked. Omelets were made to order but the ingredients weren't available. The juices were watered down. The glasses were dirty. There was a shortage of plates and utensils.

Overall. I would stay at this hotel again. It's for a lot of other businesses around it. It's in the middle of everything. The staff was super friendly and that meant a lot to me. It could've use a little updating on the decor and the elevators were quite trusting. They look really old and at one point only 1 was working. But overall I'd still stay again if that was all. But, it wasn't. My main reason for such a negative review and I don't do negative reviews. I'd rather just do no review at all, was the room. I normally go around and wipe down my room prior to unpacking. I literally had to clean the room. I know,I should've asked about another room but it was a busy weekend with the New Edition concert and Monster Trucks and other things, I'm sure the hotel was completely booked up. The ice bucket had water in there with a new liner draped on it. The dresser drawer handle was broken so I had to fix it. The handle in the shower was loose and shaking, the roller chair was unsafe to sit in and the floors weren't swept well. We did our best with what was given to us but that needed to be expressed when you're paying that much money and the room was in that shape. The room was the only real issue with my trip but that's where heads are laid at so it was really important. I hope this review goes across the right desk because I love this hotel chain and this hotel itself and no one should have to experience this.

Breakfast was great! So many options.

No maid service Exercise room not operational Staff very kind

I don't know where to start with this. It was so many things wrong with this property with the amount of money spent. I think my my biggest complaint is the young lady at the front desk and I didn't have any wash cloths or towels in my room.