The toilet in the room is inefficient and requires multiple flushes to clear effectively. The floor hasn't been swept in ages, indicating that the place hasn't been properly cleaned. There are several noticeable stains on the sheets and blankets, and unfortunately, the pillow has multiple blood spots on it. The bathroom sink is lacking soap, and hot water is scarce. Although we received towels, there are no washcloths provided. Additionally, the TV remote is nonfunctional for both the channel and volume controls. Finding the WiFi password feels like a scavenger hunt, and while there is an ice bucket, we have to pay extra for ice. Some of the charging ports are out of order, and the refrigerator lacks an adjustment dial, leaving us with only cool water. Furthermore, the freezer section is unusable because the block-off plate has been removed. The entire area has a strong smell of marijuana, and we can hear our neighbors through the walls and ceiling at all hours; one neighbor was even up at 5 AM, which was quite disruptive.
It's worth noting that the $240 resort fee comes with no actual resort amenities, and according to my attached receipt, it should not have exceeded $95 upon arrival. This fee is in addition to the $200 damage hold. If I had known it would cost me an extra $240 instead of $95, I would have booked at the Origin for a much better experience. I cannot recommend this place.
Additionally, upon returning to room 304 had multiple cockroaches. Video on Yelp