Our stay at this hotel was very disappointing. We had booked a superior room. The building was completely obscured by scaffolding which meant we had difficulty finding it. We had not been informed of this. Then the view from our superior bedroom was only of scaffolding, making the room very dark. The stalk of the bedside light on one side of the bed was broken, rendering it useless, there were at least two loose tiles on the bathroom floor, making the floor unsafe, there was black hair on the wash-hand basin (neither my husband nor I have black hair!), the bedside cabinets were sloping downwards, which meant we couldn’t place a drink on them and the tea/coffee station had not be refilled. The reception staff were pleasant. However, overall it was not a good experience.