Sonesta Select Scottsdale at Mayo Clinic Campus Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 506 out of 1005 reviews
10 - Excellent
506
Rating 8 - Good. 250 out of 1005 reviews
8 - Good
250
Rating 6 - Okay. 110 out of 1005 reviews
6 - Okay
110
Rating 4 - Poor. 85 out of 1005 reviews
4 - Poor
85
Rating 2 - Terrible. 54 out of 1005 reviews
2 - Terrible
54
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Kirsten
31 Jan 2025
Kirsten
Stayed 2 nights in Jan 2025
8/10 Good
Sal
30 Jan 2025
Hot water was not working for part of the stay and the AC unit was very loud. As expected, property was dated and room showed wear.
The amenities were a bit weak. Had a bar but was closed on Saturday and Sunday. Purchased two bottles of Aquafina water for $7. Charge a premium for double room when most others do not.
I only stay here because it is next to the Scottsdale Mayo Clinic. The hotel is fairly terrible. It was made much worse because there was no hot water. Taking a cold shower is a hard way to start the day.
Easy to get from room to car and also a handicap outside door that self opened after using your keycard!
Renita
Stayed 3 nights in Jan 2025
6/10 Okay
Verified traveller
25 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Jan 2025
6/10 Okay
Marie
Business traveller
24 Jan 2025
Disliked: Cleanliness
Higher seasonal rate
Having been to this same hotel in October the price increased in 3 months. It Seemed run down and neglected. Trash can at entrance was overflowing and not attended for two days. Bed could use a new replacement.
Very clean and quiet. Bed was comfortable and room was adequate. Would like to have some heat in bathroom area since it was cold. A nightlight in the toilet area would be nice for those middle of the night needs. Would definitely stay here again if we’re in the area.
No housekeeping unless requested. We requested our sheets to be changed on day 3 and this was not done. We received extra towels at front desk upon request. We requested our 2 small trash cans in the room to be emptied once as we had quite a few water bottles, they were but would be nice if they at least emptied trash daily as the trash cans are very small. The large trash can outside the lobby was overflowing most of the time with trash sitting around it. Not a great look. These are all very low hanging fruit items that are easily monitored and performed. The pool area and lobby looked clean and picked up. The carpet near our room was dirty and needs a thorough cleaning. The hotel is in a very safe area with easy parking right outside your room. The desk attendants were very nice. There is a great trailhead close by for hiking as well.