With a stay at Best Western Plaza Inn in Pigeon Forge, you'll be a 3-minute walk from Dolly Parton's Stampede Dinner Attraction and within a 5-minute drive of LeConte Center at Pigeon Forge. .This hotel is 3.4 mi (5.5 km) from Titanic Museum and 4 mi (6.5 km) from Dollywood.
What's nearby
Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
Old Mill - 13 min walk - 1.1 km
LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
Dollywood - 4 min drive - 2.4 km
Island at Pigeon Forge - 5 min drive - 4.4 km
Getting around
McGhee Tyson Airport (TYS) - 57 min drive
Restaurants
Old Mill Restaurant - 15 min walk
Cookout - 8 min walk
McDonald's - 8 min walk
Golden Corral - 7 min walk
Texas Roadhouse - 3 min walk
About this property
Best Western Plaza Inn
Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Continental Cafe serving guests of Best Western Plaza Inn. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Continental Cafe - This restaurant serves breakfast only.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 7 AM to 10 AM
Restaurants on site
Continental Cafe
Things to do
2 hot tubs
2 outdoor pools
Children's pool
Indoor pool
Family friendly
2 outdoor pools
Children's pool
In-room microwave
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
24-hour business centre
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift (91 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge
Best Western Plaza Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1233 out of 2014 reviews
10 - Excellent
1,233
Rating 8 - Good. 524 out of 2014 reviews
8 - Good
524
Rating 6 - Okay. 170 out of 2014 reviews
6 - Okay
170
Rating 4 - Poor. 54 out of 2014 reviews
4 - Poor
54
Rating 2 - Terrible. 33 out of 2014 reviews
2 - Terrible
33
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
bertha angelica
31 Jul 2025
Liked: Cleanliness, staff & service
Safe, clean and air conditioned perfectly, breakfast was good too and service excellent
The property was great. Enjoyed all 3 pools. The breakfast area was nice serving a simple but good breakfast in a nice building towards the back of the facility. Propery is very well lit at night. Rooms were spacious and clean. Only issues were the tvs did not swivel and weren't placed in the best spot in the room. The breakfast area did have nice outdoor seating and indoor but it was a little cramped inside. Overall I would definitely stay here again.
Best Hotel in Pigeon Forge that we've stayed at. We requested rooms beside each other and lower level, and they did just that for us. Customer service at the front was awesome. The outdoor pools were nice. The indoor pool looked nice but once the chlorine smell hit us at the door we turned around. It was pretty strong.
Only problem if I complained would be the women working the breakfast. They was rude at times. But it was free so I can't complain much.
Tiffany
Stayed 5 nights in Jul 2025
8/10 Good
Victoria
28 Jul 2025
Victoria
Stayed 3 nights in Jul 2025
4/10 Poor
Cynthia
Travelled with family, Travelled with family and small children
28 Jul 2025
Liked: Staff & service
Disliked: Cleanliness
The elevator up to our room was dirty and smelled terrible. We had difficulty opening and closing the door to our room, like the door frame was broken. Our room smelled very old and musty.
The room was clean, shower worked great. They have 3 pools. The breakfast was gross and they served the same thing everyday but other than that I would book here again.
The hotel is nice and convenient to Dollywood. Room was very spacious. Breakfast was very disappointing. Too small an area with too many guests. We just gave up and went to MacDonalds.
Stayed here three nights with my family. We really enjoyed the ease of getting around Pigeon Forge both by car and walking. We liked the convenience of three pools and all were well maintained by staff. The rooms were basic, but worked for our needs, AC was cold and awesome after the hot days. Breakfast had a good variety, just needed more fruit. It got busy quick, so best to go early. Check in and check out was super easy. We look forward to coming back here!