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Best Western Plaza Inn

2.5 star property

Photo gallery for Best Western Plaza Inn

Exterior
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Exterior
Indoor pool, 2 outdoor pools, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(262 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Spa pool
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,766 reviews
The price is NZ$131
includes taxes & fees
1 Apr - 2 Apr
Econo Lodge Pigeon Forge Riverside

About the area

Pigeon Forge

With a stay at Best Western Plaza Inn in Pigeon Forge, you'll be steps from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge. .This hotel is 4 mi (6.5 km) from Dollywood and 7.4 mi (12 km) from Great Smoky Mountains National Park.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 9 min walk - 0.8 km
  • Old Mill - 12 min walk - 1.1 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪Cookout - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬11 min walk
  • ‪Texas Roadhouse - ‬4 min walk

About this property

Best Western Plaza Inn

Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Continental Cafe serving guests of Best Western Plaza Inn. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Continental Cafe - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1379 out of 2265 reviews
Rating 8 - Good. 582 out of 2265 reviews
Rating 6 - Okay. 205 out of 2265 reviews
Rating 4 - Poor. 61 out of 2265 reviews
Rating 2 - Terrible. 38 out of 2265 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Clean room.
Stayed 1 night in Dec 2025

6/10 Okay

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big rooms that were tidy but should have another chair or two for all the extra space
Stayed 2 nights in Dec 2025

4/10 Poor

Allen

Old, needs updating. I went through a third
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Stayed 1 night in Dec 2025

4/10 Poor

Amy

Room outdated and the ac/heat unit was terrible noise! Every time it kicked off and on it sounded like it was going to fall apart. Floors were outdated.
Stayed 2 nights in Dec 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Pool was very nice for the kids to use. The rooms are definitely dated but they are trying to upgrade things.
Stayed 3 nights in Dec 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast like most others. Hot tub was not hot, more like a like warm bath and too small. Rooms updated and clean. Entire hotel updated and new parking lot and paint. Actually was quiet. I’d def stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean and refreshing, very nice and courteous employees. Breakfast okay
Stayed 2 nights in Dec 2025

10/10 Excellent

Meredith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, habitación siempre limpia. Excelente servicio al momento del check in/check out.
Stayed 6 nights in Dec 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service
The room was very clean and spacious, I was a little disappointed that the fireplace was an electric fireplace and not real flame… also the room was kinda dark and bland, it could use some decor for sure to make it feel more cozy. Room felt safe, staff was super friendly, and hotel in a good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

PETE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and the food for breakfast was great with different food offers.
Stayed 3 nights in Dec 2025

8/10 Good

Pankaj

Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, great price
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeff

Stayed 3 nights in Nov 2025

6/10 Okay

Patrice

Travelled with partner
Liked: Amenities
It was okay
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Very convenient for our trip to Dollywood. Great breakfast, beautiful room!
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, very spacious town home room, loved our stay here, just wasn't there long enough to enjoy the pool! We will be back!
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Stayed 3 nights in Nov 2025

6/10 Okay

JOSE L

Liked: Cleanliness, staff & service, room comfort
BRAKEFAST WAS GOOD
Stayed 7 nights in Nov 2025

8/10 Good

Miracle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Did not like that the main outside doors didn’t lock to get into the building. Also didn’t like they put your room number on the parking pass they provided
Stayed 2 nights in Nov 2025

10/10 Excellent

Sung Hwan, BUFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility with great service at the front desk & housekeeping
Stayed 1 night in Nov 2025

10/10 Excellent

Kaylee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Everyone is friendly and nice. Very clean and housekeeking does an amazing job!
Stayed 4 nights in Nov 2025