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Country Inn & Suites by Radisson, Pigeon Forge South, TN

2.0 star property

Photo gallery for Country Inn & Suites by Radisson, Pigeon Forge South, TN

Property amenity
Lobby
Exterior
Free daily on-the-go breakfast
Indoor pool, a heated pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4215 Parkway Pigeon Forge, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪14 min walk‬
  • Place, Patriot Park
    ‪2 min drive‬
  • Place, Old Mill
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

9.2 out of 10
Wonderful
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(32 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Non-smoking)

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(42 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, River View (Non-smoking)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, River View (Non-smoking)

8.6 out of 10
Excellent
(191 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Fireplace

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Fireplace

8.8 out of 10
Excellent
(26 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

Located in Pigeon Forge, Country Inn & Suites by Radisson, Pigeon Forge South, TN is on a river, a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 6 minutes from Island at Pigeon Forge. .This hotel is 4.2 mi (6.7 km) from Titanic Museum and 4.8 mi (7.7 km) from Dollywood.

What's nearby

  • Ripley's Super Fun Park - 5 min walk - 0.4 km
  • Dolly Parton's Stampede Dinner Attraction - 14 min walk - 1.2 km
  • Patriot Park - 2 min drive - 2.1 km
  • Gatlinburg Municipal Golf Course - 2 min drive - 2.4 km
  • Old Mill - 3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 58 min drive

Restaurants

  • ‪Cookout - ‬9 min walk
  • ‪Old Mill Restaurant - ‬3 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Aunt Granny's - ‬5 min drive

About this property

Country Inn & Suites by Radisson, Pigeon Forge South, TN

Riverfront hotel with a 24-hour fitness center, near Dolly Parton's Stampede Dinner Attraction
Country Inn & Suites by Radisson, Pigeon Forge South, TN offers 158 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Heated pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Property is also known as

Smoky Shadows
Smoky Shadows Conf Center
Smoky Shadows Conf Center Pigeon Forge
Smoky Shadows Motel
Smoky Shadows Motel & Conf Center
Smoky Shadows Motel & Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center Pigeon Forge
Smoky Shadows Motel Conf Center
Country Inn Radisson Pigeon Forge South TN
Country Radisson Pigeon Forge South TN
Smoky Shadows Motel And Hotel Pigeon Forge
Smoky Shadows Hotel
Smokey Shadows Hotel
Country Inn Suites by Radisson Pigeon Forge South TN
Country Inn & Suites by Radisson, Pigeon Forge South, TN Hotel

Country Inn & Suites by Radisson, Pigeon Forge South, TN Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 131 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was cold one morning, & no fruit. Parking was easy & safe
Stayed 3 nights in Nov 2025

2/10 Terrible

Kellie A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was not as well maintained as other Country Suites and Inn I have stayed at. I didn't like the bathroom set-up.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donald, Sunrise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the stay to be enjoyable in this facility. Have come here often for visits to Dollywood. River Road takes you right to Dollywood Lane. Remodeled rooms are nice, neat, and tidy. Room service does a great job. If I had any one gripe, it would be the vanities are inside the room, rather than in the bathroom, but many facilities have this to allow more functionality for the sinks Just remember, if traveling with someone else to bring a towel into the bathroom with you
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Everything was great. Will definitely stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Linda

Stayed 3 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

6/10 Okay

Cody

Travelled with family
The counter for the sink is oddly low compared to other hotels we've stayed at in the past. Bed was not fully clean (stains on sheets), mattress and pillows probably need to be replaced - no support. Walls were very thin, we could hear the next room often. Probably will not stay there again next trip to Pigeon Forge.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gene

Liked: Cleanliness
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Madhulatha

Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very friendly and efficient staff! Very Clean! Great Location
Stayed 5 nights in Oct 2025

10/10 Excellent

Kira

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Everything with in reach.
Stayed 3 nights in Oct 2025

6/10 Okay

Julie

Room seemed clean the bathroom however still had soap scum on the ledges and walls. The balcony had spider webs and toenail clippings left on it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Delsy

Stayed 1 night in Oct 2025

10/10 Excellent

Twila

Stayed 4 nights in Oct 2025

8/10 Good

GAIL

Staff were courteous and very helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eunkyoung

Stayed 1 night in Oct 2025

2/10 Terrible

Beth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
, my husband and I picked your hotel to stay in on October 25 - October 28. We didn't have a very good stay. We didnt really find the hotel too clean first of all but overlooked. First morning there we noticed brushing our teeth etc, the sink get clogged up, overlooked it cause it seemed like a small issue. Second night we were there and the third night we had to go to the front desk to get a plunger cause the toilet got plugged up both nights. Also the third night is when all the small things became big matters, we were awoken by something pounding very loud nonstop @ 3 A M. Called the front desk to see if there was any other complaints, which never was answered she just kept saying she went out and couldn't hear anything etc etc. It was raining that night and id say it was something over flowing onto the metal roof which nonetheless whatever it was seemed like something that could and should be fixed. There's no excuse for anything to be that loud at a hotel that actually wakes up customers. That next morning I woke up to wash my hair etc and realized the room cleaners actually left us 3 lotions and a bodywash vs a bodywash, a shampoo, a conditioner, and a lotion. So not enough conditioner for my hair. Told the front desk all this and she said more than once that since we got a "discount" thru Expedia that we pretty much didnt deserve another discount for all then inconveniences we had. Well sorry that you guys feel like that since we booked from a discounted website
Stayed 3 nights in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Strange smell on our floor and they had large fans drying carpet
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Disliked: Amenities
Staff was very courteouse. Bathrooms need bath mats. Hallways are very dark. Room was clean and smelled good.
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in we walked up to the room on the 3rd floor, Poorly lit hallways. Hard to tell if the floors were dirty or clean. The room wreaked of heavy cleaner, probably to mask other odours. The bathroom had dirt and debris in the corner of the bathtub that was hair, dirt and dust. The walls had holes in the walls near the bed and the a/c unit. The balcony had looked like it had not been cleaned for months, bird crap all over the window sills, peeling paint. The overall appearance of the room with lack of lighting made the room seem dirty and unkept. The cabinet door to the fridge did not close properly. The carpets looked dirty as well. We left after checking in 2 hours earlier. The smell from the cleaner was nauseating. Would not stay here EVER again. Did not receive a refund or was offered any compensation other than moving to a new room. We have travelled extensively al over the US and this is the first hotel that we have had a bad experience in when using Hotels.com. Not sure who has been giving them 8 plus on reviews, maybe relatives of the owners?????
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Stayed 4 nights in Oct 2025

10/10 Excellent

Monica

Stayed 4 nights in Sep 2025

6/10 Okay

Sara

The front desk staff was superb! Pretty clean although I did find a hair on our sheets. After thoroughly inspecting both beds, I do think it probably just fell off the staff member changing sheets. They did SEEM clean. My biggest complaint is that housekeeping leaves after a certain time and you can’t get certain items like an extra pillow. You’re out of luck. I desperately needed one last night for neck pain and with 4 people, we were already using the ones we had. Other than that, parking was great, good location, etc.
Stayed 2 nights in Oct 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Worn out.

This hotel is not very old and it’s worn. It smells like cinnamon when you walk in and I can not stand that smell. The carpets are worn, the doors worn, it’s beat up bad. The elevators look like the ones in a NYC subway, and the towels had stains. One trash can and dust everywhere. Breakfast was mediocre but I never rate a stay on food. The bed was comfortable. Shower was hot. Service was great. It was quiet! Would not stay here again.
Stayed 1 night in Oct 2025