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Quality Inn And Suites Dollywood

2.5 star property

Photo gallery for Quality Inn And Suites Dollywood

Seasonal outdoor pool, open 10:00 AM to 11:00 PM, pool umbrellas
Lobby
Lobby
Suite, 2 Queen Beds, Non Smoking
Suite, Non Smoking, Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
3756 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Suite, Non Smoking, Balcony

Suite, Non Smoking, Balcony

Suite, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(226 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

With a stay at Quality Inn And Suites Dollywood in Pigeon Forge, you'll be in a national park, a 3-minute walk from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge. .This hotel is 3.5 mi (5.7 km) from Titanic Museum and 4.2 mi (6.7 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Old Mill - 13 min walk - 1.1 km
  • LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Cookout - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Quality Inn And Suites Dollywood

Hotel with free breakfast, steps from Dolly Parton's Stampede Dinner Attraction
Quality Inn And Suites Dollywood offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 120 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 11:00 PM

Property is also known as

Quality Dollywood
Quality Dollywood Pigeon Forge
Quality Inn Dollywood
Quality Inn Dollywood Pigeon Forge
Quality And Suites Dollywood
Quality Inn And Suites Dollywood Hotel
Quality Inn And Suites Dollywood Pigeon Forge
Quality Inn And Suites Dollywood Hotel Pigeon Forge

Quality Inn And Suites Dollywood Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 662 out of 1333 reviews
Rating 8 - Good. 392 out of 1333 reviews
Rating 6 - Okay. 179 out of 1333 reviews
Rating 4 - Poor. 57 out of 1333 reviews
Rating 2 - Terrible. 43 out of 1333 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Carolina, Coats

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kadey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front desk very good.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Won't come back.

When we checked in the receptionists absolutely did not want to be there. They made it very clear that they didn't want to be there doing their job. They told me they couldn't combine my rooms because apparently the two different reservations were under different rooms which wasn't that big of a deal. However, the first room we were booked into there were condoms in one of the drawers which shows me that they were not cleaning the rooms properly. The second room we got into was a bit cleaner but I did notice some spots on my sheets in the morning because we did not get into our second room until late. So I asked for new sheets and stripped my bed of all the sheets and the comforter. I had asked for the sheets at 8:00 a.m. and when I got back to the hotel room at 10:00 p.m. there still were no sheets or blankets in my room so I had to go back down to the front desk where the receptionist again seemed less than thrilled to go get me a new set of sheets and a comforter. I then had to make the bed myself. Overall the experience here has been less than satisfactory.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Won't go back.

I booked two separate stays because we decided to extend our vacation by a day. They told me that they couldn't combine my reservations which wasn't that big of an issue. But it is something to note. The receptionist when I checked in the first night. Obviously did not want to be there doing his job. The first room we stayed in there were condoms in one of the drawers which shows that they are not cleaning the rooms properly. The attendant that checked us in for our second booking was much nicer and friendly. However, we did not check in till very late and when I looked at the sheets in the morning there were spots on them so I ripped them off the bed and requested that our sheets be changed at 8:00 a.m.. we did not get back to the hotel room until 10:00 p.m. that night and nobody ever came and changed our sheets and when I went and asked the front desk attendant for new sheets and a new comforter he again seemed very irritated that I was asking him for something. I then had to make the bed myself because they couldn't be bothered.
Stayed 3 nights in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jake

Stayed 3 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect get away.

Our stay was really great, check in was easy and fast. Staff was very friendly. The room was clean and the bed was comfortable. The breakfast was great. I really enjoyed my stay. I will be coming back. Thank You, Gen
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and affordable option

Good stay. Rooms are spacious and big enough for a family of 4. Breakfast was good with multiple options. Only downside was our a/c started leaking on our last night and we didn’t notice until we were checking out. Would definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay!

We enjoyed the cleanliness of the room, the comfortable bed and the pool. Great value for our money. We liked the daily breakfast as well.
Stayed 3 nights in Jul 2025

6/10 Okay

Timothy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Very budget minded

Older property in need of upgrades
Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was good but had to leave a day early as I received news my sister who is on hospice only had a few good days left and I needed to get home to Ct. I was a little disappointed that I did not receive any type of refund as this was something I had no control of .
Stayed 2 nights in Jul 2025

6/10 Okay

Katelynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, staff is very friendly. the breakfast could have been better.
Stayed 5 nights in Jul 2025

8/10 Good

Rosalinda

Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Liked: Cleanliness
.
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

jacob

Travelled with family

4.5 out of 10

There were tiny flying bugs in our room, the stains in the pillow cases and comforters were gross. There was no respect between guests. It didnt matter what time it was there were people being loud. Kids and adults. The thin windows didnt help at all. The staff seemed depressed and unhappy. The breakfast was the best thing there.
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Cindy

Travelled with family
Being on the 3rd floor and older, walking up and down the stairs was difficult. There isn't a elevator only outside stairs. The bed was extremely uncomfortable and my grandson chose to sleep on the floor instead of his bed.
Stayed 1 night in Jun 2025

4/10 Poor

Chrystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Staff was not welcoming at all. Seemed to be bothered we were there. Blood, or something that looked like blood on a towel. Bed sheet was dirty. Shower was dirty. Air did not work properly. TERRIBLE. will not stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucy

Stayed 4 nights in Jun 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean and well maintained.
Stayed 2 nights in Jul 2025