Tru by Hilton Pigeon Forge, TN

2.5 star property

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Exterior
Business centre
Room, Accessible, Bathtub
Lobby

Popular amenities

  • Gym
  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪7 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(92 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of Island at Pigeon Forge and LeConte Center at Pigeon Forge. .This hotel is 1.6 mi (2.5 km) from Titanic Museum and 4.9 mi (7.9 km) from Dollywood.

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.6 km
  • Island at Pigeon Forge - 7 min walk - 0.7 km
  • Great Smoky Mountain Wheel - 7 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.8 km
  • Titanic Museum - 3 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free breakfast, near Island at Pigeon Forge
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay!

Amazing! Location is perfect and close to all of the main attraction's. Great hotel for families with children. Bright and colorful Lobby. Very inviting for children of all ages.
Stayed 2 nights in Apr 2025

10/10 Excellent

TINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Josefina

Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 2 nights in Mar 2025

8/10 Good

Robin, Green Cove Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall attitude of the staff was great. All were exceptionally polite and desired to help with any issue.
Stayed 2 nights in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to the events that i frequent.
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Rooms are very small, fridge is too small, no microwave
Stayed 3 nights in Apr 2025

4/10 Poor

MARYLIN

Liked: Property conditions & facilities
Disliked: Staff & service
Bed and pillows were very uncomfortable. Could hear everything that went on outside room. Room next door not only had one dog they had at least two and the dogs barked constantly. Had to contact front desk twice about constant barking. Sink leaked but a maintenance man was sent pretty quick and he was able to fix. Not much in line for breakfast. Over all I don’t plan on staying there or any other Hilton properties again.
Stayed 3 nights in Apr 2025

6/10 Okay

Wesley, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service
Shower needed to be fixed. Only had paper cups for tea, coffee or wine. Fitness center was small and with limited equipment.
Stayed 3 nights in Apr 2025

8/10 Good

Darius

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Traffic at the location was definitely rough..but a very good place..
Stayed 2 nights in Apr 2025

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fourth year we have stay there we like it because it's clean the employees are very nice it's in walking distance to all of the shops in restaurants I like once you park your car you do not have to move it again you can walk to everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Clean rooms and comfy beds!!
Stayed 1 night in Apr 2025

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean,and atmosphere is bright and happy.
Stayed 1 night in Apr 2025

8/10 Good

matthew

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is our third time staying here. Always a joy to stay to the roof top is a nice hang out. Indoor pool could be warmer but we like staying here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 boys and 2 adults. The room we had had 2 bunks so it was really good. They enjoyed everyday. They had toys the kids could play. The outside pool finally opened on Saturday so bonus and weather was perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and very friendly staff. Very clean!
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 night stay

We came to Pigeon Forge for a 16th birthday trip spending 1 night. Our check in was simple and quick. The room was clean, comfortable, and spacious enough for our needs. Wish we’d have had time in our schedule to enjoy the pools, exercise room, and lobby games. Will definitely consider staying here again in the future! Amazing location right by everything the birthday girl wanted to enjoy on this trip. Toddler friendly room/resort also which was a plus for the 3 year old.
Stayed 1 night in Mar 2025

10/10 Excellent

Jorie

Travelled with family
Liked: Amenities, property conditions & facilities
So clean!
Stayed 2 nights in Mar 2025

8/10 Good

Lou

Travelled with family
We thought the service was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhoton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and affordable

Rooms were clean and staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good breakfast.
Stayed 4 nights in Mar 2025

4/10 Poor

Phil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025