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This was the epitome of customer experience. All staff, and I say all staff, were freindly and efficient and they made it a welcoming and homey feeling. The rooms were kept immaculate on a daily basis. I would highly recommend this facility, and out of a score of 10, I would rate a 15.

We love the colonial style of the rooms and of the courtyard absolutely beautiful! The staff were extremely friendly and helpful. The location is ideal for walking around the plaza de Armas area.

Great staff and clean room

The service from the staff in this hotel was amazing. They couldn’t do enough for you but without being over fussy. They were all helpful and seemed genuinely glad to have us stay there. Shout out to Miguel who served us breakfast each day but also helped us navigate the city and told us what to see and do. We’ve stayed in 4 and 5 star hotels in lots of places but this one is definitely one of the best. The little touches like the hot herbal drinks station, the games and the courtyard fire pit area really made it stand out. It was small enough to be homely and in an excellent location, just 5 minute walk from the main square in San blas. Would recommend and wouldn’t hesitate to stay there again. Thanks for a lovely visit.

Love this place, all the staff was very friendly, we love KIKI

Property was clean, staff was friendly and helpful and breakfast was delicious