All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 651 out of 758 reviews
10 - Excellent
651
Rating 8 - Good. 80 out of 758 reviews
8 - Good
80
Rating 6 - Okay. 19 out of 758 reviews
6 - Okay
19
Rating 4 - Poor. 4 out of 758 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 758 reviews
2 - Terrible
4
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Jennifer
1 Nov 2025
Liked: Cleanliness, staff & service, amenities
The room was amazing!! The bed was very comfortable!! I love that
bathroom has speakers so you ca. Listen to music!!
We love this hotel. We have stayed here several times. However the air conditioning was not working in our room this time. Only the fan was working and the room got especially warm during the night. We checked in later in the evening and didn’t realize the a/c wasn’t working until it was too late and too much trouble to change rooms.
They stuck me in a room with only a hand-held spray for a shower, which was very inconvenient. The room had a hot pot but they never replenished the tea bags. There was no continental breakfast, unusual for a hotel this expensive. The front desk was unable to give me receipts for either the room or the uber ride to the airport. Staff in the bar/dining room were great.
I stayed for 4 days. They provided a hot pot & 4 tea bags, but they never replenished the tea bags so I ran out. They do not provide any type of small continental breakfast. Seems kind of chintzy. The shower is a hand-held device which I found very inconvenient. Staff at the desk was unable to provide me with any type of receipt for the rooms or the uber ride. There's an outdoor smoking area close to the front entrance which was kind of offensive to nonsmokers.
Donna
Stayed 3 nights in Sep 2025
10/10 Excellent
Janet
Travelled with family
14 Sept 2025
Liked: Amenities
Respect that all environments are not pet appropriate, culinary delight at every meal, ease of parking, extremely convenient location.
Janet
Stayed 1 night in Sep 2025
10/10 Excellent
Janet
Travelled with family
14 Sept 2025
Liked: Amenities
Culinary & Relaxation Oasis, Classic Style, Attention to Detail, Staff with palpable commitment to service excellence!