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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View map
One West Street, Pittsfield, MA, 01201
  • Berkshire Museum
    ‪2 min walk‬
  • Colonial Theater
    ‪3 min walk‬
  • Bousquet Ski Area
    ‪8 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Pittsfield

With a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG, you'll be centrally located in Pittsfield, within a 15-minute drive of Tanglewood Music Center and Berkshire Athenaeum. .This hotel is 9.2 mi (14.8 km) from Jiminy Peak Mountain Resort and 0.4 mi (0.6 km) from Colonial Theater.

What's nearby

  • Berkshire Museum - 2 min walk - 0.2 km
  • Colonial Theater - 3 min walk - 0.3 km
  • Barrington Stage Company - 8 min walk - 0.7 km
  • Bousquet Ski Area - 8 min drive - 6.7 km
  • Hancock Shaker Village - 9 min drive - 8.3 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Dunkin' - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Tito's Mexican Grill - ‬4 min walk
  • ‪Patrick's Pub - ‬3 min walk
  • ‪Otto's Kitchen & Comfort - ‬4 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Hotel in Pittsfield with a health club and a 24-hour business center
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 179 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 152 metres
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 874 reviews
Rating 8 - Good. 258 out of 874 reviews
Rating 6 - Okay. 128 out of 874 reviews
Rating 4 - Poor. 72 out of 874 reviews
Rating 2 - Terrible. 50 out of 874 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Liked: Staff & service, property conditions & facilities
We had great service at check in and with the free valet service. (The current garage is not available so they are using one down the street). Our room was on the 5th floor and when we got out of the elevator, it smelled like smoke, specifically marijuana. When we went into our room similarly, the room smell vaguely of marijuana and the bathroom even worse. We got in pretty late and we were tired and did not want to change rooms. Then, as we were getting ready for bed, someone decided to have a long conversation on the phone outside our door at the end of the hall. We open the door once and the person didn't leave. Finally we open the door again and told the person that the walls were thin and we could hear the conversation. But it was a bummer. The room was clean, and the service was good. The big issue was the room smelled like smoke and the room was not as quiet as it should have been.
Stayed 1 night in Jun 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
All was great, except parking was quiet of walk
Stayed 1 night in May 2025

10/10 Excellent

Josiah

Stayed 2 nights in Jun 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The room was very clean, the pillows were so thick and fluffy and the furniture pieces in the room were tasteful and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

ShannonLee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant work staff
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the Colonial Theater, lots of dining options, good breakfast, comfortable bed, clean room, clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Quanishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times and it's always been consistent. The staff are very pleasant and the rooms are a good size and very clean. There is a pool and a restaurant located inside the hotel. The area surrounding the hotel in the rare of the hotel isn't great, but not unsafe. Its a reasonably priced hotel, with decent amenities and nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Stayed 2 nights in May 2025

10/10 Excellent

Jeanne, brooklyn

Stayed 1 night in May 2025

4/10 Poor

Lakhan

Business traveller
The parking is terrible
Stayed 1 night in May 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service
it was ok. 2 queen beds were comfortable enough. 2 chairs, small desk attached to bureau. decent tv. very small bathroom. 1 person at a time please. don't be in a rush for that shower...11th floor room took 10 minutes for the hot water to arrive. parking garage closed (for repair?). free valet to an unsecured parking lot. $12.99 breakfast nothing special, but due to a foul up with our reservation, we got vouchers.
Stayed 3 nights in May 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their parking garage appeared to be under construction. I support of that they offered free valet parking, which would have been fine except that I drive a manual transmission car at a time when they did not have a valet who could drive it, which caused a minor delay. Other than that, I would highly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
na
Stayed 1 night in May 2025

10/10 Excellent

Bentley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very good for the price. Satisfied with comfortable beds, room temperature control, cleanliness in and out the hallways. Breakfast did the job. All very good for the price and selections of hotels around the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

frank

Travelled with partner
Liked: Amenities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremiah, Glenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025