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Room type Options Nightly price Book
Deluxe Room, Pool Access (Pool View)
56 square metres
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Deluxe Room, Garden View
55 square metres
2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room
59 square metres
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Family Room
59 square metres
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Suite (with 2 Jacuzzies)
59 square metres
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Super Saver
55 square metres
2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite With Jacuzzi and Outdoor Shower
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury hotel on the beach, with 12 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury hotel is 7.5 mi (12 km) from Maroma Beach and 10.2 mi (16.4 km) from Xplor Theme Park.

Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Verde, one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • All non-motorised water sports included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site live performances included
  • Access to on-site clubs included
  • Childcare not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • Surcharge for room service

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 674
  • Number of floors - 3
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Garden
  • Free breakfast
  • Health club
  • Nightclub
  • Children's pool
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2007
  • Number of restaurants - 9
  • Conference space size (feet) - 5425
  • Conference space size (meters) - 504
  • Number of meeting rooms - 5
  • Free reception
  • Tennis on site
  • Number of indoor pools - 1
  • Number of outdoor pools - 12
  • Number of spa tubs - 1
  • Outdoor tennis courts - 6
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Number of bars/lounges - 9
  • Number of poolside bars - 3
  • Number of beach bars - 2
  • Number of swim-up bars - 3
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Water park access (surcharge)
  • Beach umbrellas
  • Free pool cabanas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Table tennis
  • Music library
  • Evening entertainment
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Outdoor entertainment area
  • Outdoor furniture
  • Lifeguard on site
  • Vegetarian menu options available

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 12
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 6
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish

Parking

Free self parking

Room Amenities

Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Window screens
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Nearby Things to do

  • Scuba diving nearby
  • Windsurfing nearby
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Playground on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

Service animals not allowed

Noise-free rooms not guaranteed

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Humane animal treatment

Fees

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

  • Travelife
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