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lastminute.co.nz Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, Pool Access (Pool View)
56 square metres
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Deluxe Room, Garden View
55 square metres
2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room
59 square metres
1 King Bed and 3 Twin Bunk Beds 2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Family Room
59 square metres
1 King Bed and 3 Twin Bunk Beds 2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite (with 2 Jacuzzies)
59 square metres
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite - Super Saver
55 square metres
2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite With Jacuzzi and Outdoor Shower
65 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 12 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 4.5-star property is 4.9 mi (7.9 km) from Quinta Avenida and 5.9 mi (9.4 km) from Mamitas Beach Club.

Stay in one of 674 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 9 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 9 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property features 5425 square feet (504 square meters) of event facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Grand Riviera Princess - All Inclusive

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • All food and beverages included
  • Surcharge for premium food items
  • All non-motorised water sports included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Football included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site live performances included
  • Access to on-site clubs included
  • Childcare not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Taxes included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • Room service not included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 674
  • Number of floors - 3
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Spa tub
  • Arcade/game room
  • Garden
  • Poolside bar
  • Swim-up bar
  • Free breakfast
  • Coffee shop or café
  • Health club
  • Nightclub
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Children's club
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2007
  • Number of restaurants - 9
  • Conference space size (feet) - 5425
  • Conference space size (meters) - 504
  • Tennis on site
  • Number of outdoor pools - 12
  • Outdoor tennis courts - 6
  • Snack bar/deli
  • Turkish bath/Hammam
  • Beach bar
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 9
  • Luggage storage
  • Water park access (surcharge)
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Uncovered parking

Family Friendly Amenities

  • Number of outdoor pools - 12
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 6
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Russian

Parking

Free self parking

Room Amenities

Grand Riviera Princess - All Inclusive offers 674 accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 30-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Room service
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • Satellite TV service
  • Free WiFi
  • Plasma TV
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (free)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Room service is available.

Nearby Things to do

  • Scuba diving nearby
  • Fitness classes on site
  • Basketball on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu
  • Grand Riviera Princess - All Inclusive Playa del Carmen
  • Grand Riviera Princess All Suites Resort Spa All Inclusive
  • Grand Riviera Princess - All Inclusive All-inclusive property

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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