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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Appalachian Arts Center
    ‪4 min drive‬
  • Place, Richlands Town Hall
    ‪8 min drive‬
  • Place, Historic Crab Orchard Museum
    ‪17 min drive‬
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪69 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking
Super 8 by Wyndham Richlands/Claypool Hill Area
Pounding Mill
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 591 reviews
The price is NZ$141
includes taxes & fees
7 June - 8 June
Super 8 by Wyndham Richlands/Claypool Hill Area

About the area

Pounding Mill

Located in Pounding Mill, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is a 5-minute drive from Appalachian Arts Center and 8 minutes from Richlands Town Hall. .This hotel is 12.3 mi (19.8 km) from Historic Crab Orchard Museum and 13.6 mi (21.9 km) from Tazewell Mall.

What's nearby

  • Appalachian Arts Center - 4 min drive - 6.8 km
  • Richlands Town Hall - 8 min drive - 9.8 km
  • Historic Crab Orchard Museum - 17 min drive - 23.7 km
  • Tazewell County Public Library - 20 min drive - 27.1 km
  • Linconshire Park - 21 min drive - 29.6 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Bellacino's Pizza & Grinders - ‬4 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Hardee's - ‬9 min drive

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 63 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Claypool Hill Richlands Area Hotel

Holiday Inn Express Claypool Hill Richlands Area Pounding Mill

Holiday Inn Express Claypool Hill Richlands Area Hotel

Holiday Inn Express Claypool Hill Richlands Area Pounding Mill

Holiday Inn Express Claypool Hill Richlands Area

Holiday Inn Express Claypool Hill Richlands Area

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express Hotel Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 378 reviews
Rating 8 - Good. 83 out of 378 reviews
Rating 6 - Okay. 31 out of 378 reviews
Rating 4 - Poor. 14 out of 378 reviews
Rating 2 - Terrible. 7 out of 378 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ever

Stayed 1 night in Jan 2026

10/10 Excellent

Ever

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2026

6/10 Okay

Melissa

Liked: Amenities
Hotel is loud and dated
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I came to the hotel to check in. The lady at the front desk was very polite and professional. Check In is at 3 but I was there at 2. She let me check in even though she didn’t have to. She did inform me as I was checking in that there was no water due to a busted pipe up the road. She said it would be around 4-5pm it should be fixed. There was not a working bathroom in the whole building. No restrooms or sinks to wash hands. I was fine with it because things happen and it wasn’t the hotel’s fault they didn’t have water. 4pm rolls around and I go to the front desk to inquire about an update on the water. I was greeted by a female who stated she was the manager. I asked about if there was an update about the water situation. I was informed that it could be in the next hour or until the next day after we check out. I was talking in a calm manner not being rude or came off as being rude. (If I was rude I wouldn’t be writing and giving a low rating) the Manager decides to kinda talk down to me like she was better than me. With somewhat of an attitude. Now I completely understand if I had an attitude she may have an attitude because after all we are all human but as stated above I KNOW I was not rude what so ever. Being in the hospitality business the customer should feel comfortable and welcomed, I did not feel that at all. I would recommend retraining the manager in hospitality. No I don’t want a refund or anything such as compensation.
Stayed 1 night in Dec 2025

10/10 Excellent

James, Marshville

Stayed 1 night in Dec 2025

10/10 Excellent

Bruce, Marshville

Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Allen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Deana

Stayed 1 night in Oct 2025

6/10 Okay

Phyllis, Winston-Salem

Travelled with partner
Room was OK except for the tub/shower which was in poor condition because the "caulk" was moldy and pulling away form the wall. As well as the "floor"of the tub was in poor condition as well.
Stayed 1 night in Oct 2025

6/10 Okay

Delbert

Liked: Cleanliness
Needed an update, especially bath
Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Stayed 5 nights in Oct 2025

10/10 Excellent

Luc

Stayed 1 night in Oct 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
There are lots of choices for breakfast, including healthy, ones yogurt, fruit, etc. there are eggs as well and many other things. The lady was really nice. It was all clean and well organized.
Stayed 1 night in Oct 2025

4/10 Poor

Philip

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Carmella

Stayed 1 night in Sep 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities were adequate, staff were friendly. Good stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmella

Stayed 1 night in Sep 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025