See all properties
Save

DoubleTree by Hilton Hotel Portland

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Exterior
Lobby
Meeting facility
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪6 min drive‬
  • Place, Maine Medical Center
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(147 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Tru by Hilton Portland Airport Area
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,588 reviews
The price is NZ$155
includes taxes & fees
12 Nov - 13 Nov
Tru by Hilton Portland Airport Area

About the area

South Portland

When you stay at DoubleTree by Hilton Hotel Portland in South Portland, you'll be near the airport, a 1-minute drive from Maine Mall and 8 minutes from Thompson's Point. .This hotel is 13.5 mi (21.8 km) from Engine and 11 mi (17.7 km) from Old Orchard Beach.

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 6 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 8.0 km
  • State Theatre - 8 min drive - 9.4 km
  • Cross Insurance Arena - 8 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Wendy's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary weekday newspapers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant, Blue Wave Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 606 out of 1296 reviews
Rating 8 - Good. 301 out of 1296 reviews
Rating 6 - Okay. 169 out of 1296 reviews
Rating 4 - Poor. 108 out of 1296 reviews
Rating 2 - Terrible. 112 out of 1296 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Disliked: Staff & service
Rooms are surface clean only, someone else's toothpaste splatter was on the bathroom counter, grit and mold in the tub area, dirt and dust accumulation on the carpets. While maid service was requested, it was not received. As I was early for check in, I sat in the reception area. Front desk staff was curt with many of the guests, turning them away from check in before 3 PM, rather brusquely I might add, without checking the computer to see if the rooms were ready. I saw no one in management, or at least no one dressed professionally enough to be considered a manager, my entire stay. Overall, I am very disappointed with this Double Tree by Hilton and will not be returning.
Stayed 4 nights in Jul 2025

6/10 Okay

Laura

Stayed 3 nights in Jul 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service
Location and free shuttle to airport.
Stayed 1 night in Aug 2025

6/10 Okay

Tricia

Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Early check in appreciated. Nice pool. Otherwise, the room smells bad and is dirty (peeling paint in the bath, splatters on the bath wallpaper…)—but the smell is just gross.
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Clean and friendly staff. They kept knocking on the door at 8:00 and 9:00 am, for housekeeping even though the do not disturb sign was on the door.
Stayed 1 night in Jul 2025

2/10 Terrible

LaTosha

Disliked: Cleanliness, property conditions & facilities
Avoid at all cost!! Dirty… Unvacuumed floors, unclean bathroom, limited towels, no soap, previous occupants hair on the toilet. This DoubleTree was THE WORST. Shame on Hilton! The two people at the front desk were pushed to their limit with limited cleaning staff. Fortunately, I was moved to another room but that was barely better. Immediately had to go to the Dollar Tree and buy flip flops, disinfectant spray and cleaning wipes. And as a departing gift they added an $8 “gift shop food fee” that wasn’t mine. I called to ask for it to be removed and was told “It must be yours, if we charged the room” and then connected to accounting to leave a voicemail. HORRIBLE!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Basiem

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgeanna

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for easy on off highway too.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 2 nights in Jul 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service

Disappointed and over priced!

Was given a handicap room and I am not handicap. First room deadbolt would not lock. Someone tried to fix but couldn’t. Switched to another room, handicapped also, deadbolt would not lock. I ended up moving furniture and my luggage by the bed to act as a lock. The bathroom had no hand soap by the sink nor any body wash in the shower. The bottle was attached to the wall so i assumed it had some in it. The lamp on the desk did not work. Overall, not worth $214 maybe a motel 6 price.
Stayed 1 night in Jul 2025

4/10 Poor

Oleg

Disliked: Cleanliness, staff & service
I arrived to hotel and was given a room on the 7 th floor. Upon entering the room smelled like an ashtray. After addressing issue to the staff, I. was told that it is impossible because hotel is non smoking, however I was offered another room on the second floor. Very disappointed with 4 star hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Absolute great people in the restaurant! My server/bartender was awesome (Betty)...very attentive and friendly. Such a pleasure!
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excelent hotel and they are giving out free cookies as many as you wish
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanaz

Travelled with family
Liked: Cleanliness, staff & service
The TV did not work and the rooms were not cleaned while we were out. The staff was friendly and extremely helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the fixings for coffee but no coffee maker toilet handle fell apart had to fix myself
Stayed 1 night in Jul 2025

2/10 Terrible

Sarin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Traci

Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service

Not a four-star hotel

Definitely not a four-star hotel. Massive line at check in, no towels or toilet paper in bathroom when we arrived, and no daily room cleaning. Location is convenient and pool was a nice amenity.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ngai Ming

Stayed 2 nights in Jul 2025

2/10 Terrible

Kirt

Expedia totally screwed up our reservation and we spent an hour on the phone with you trying to get it straightened out. We will never use you again!
Stayed 2 nights in Jul 2025