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Tru by Hilton Portland Airport Area

2.5 star property

Photo gallery for Tru by Hilton Portland Airport Area

Check-in at our reception area, featuring a curved desk with a computer and telephone, comfortable seating, and a large window offering a view of the outside.
Enjoy a variety of food and beverage options at this modern food court, featuring a refrigerated display case and comfortable seating areas.
Relax in our stylish lobby with a comfortable sofa, table, and ottomans.
Enjoy a game of pool or billiards in this spacious indoor recreation area with a pool table and billiards table.
Two single beds with white bedding, a desk with a flat-screen TV, and a table.

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.2 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(171 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(110 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Two single beds with white linens and blue accent pillows, each with a nightstand and lamp, are situated in this cozy space.

Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (2765)
The price is NZ$312
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection

About the area

South Portland

When you stay at Tru by Hilton Portland Airport Area in South Portland, you'll be near the airport, a 1-minute drive from Maine Mall and 7 minutes from Thompson's Point. .This hotel is 13.5 mi (21.8 km) from Engine and 9.9 mi (15.9 km) from Old Orchard Beach.

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 6 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 8.6 km
  • State Theatre - 8 min drive - 9.4 km
  • Cross Insurance Arena - 8 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Portland Airport Area. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 940 out of 1467 reviews
Rating 8 - Good. 328 out of 1467 reviews
Rating 6 - Okay. 124 out of 1467 reviews
Rating 4 - Poor. 39 out of 1467 reviews
Rating 2 - Terrible. 36 out of 1467 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and service
Stayed 1 night in Apr 2025

10/10 Excellent

Fatih

Stayed 1 night in Apr 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
when asked for assistance the front desk clerk suggested that he only had 4 minutes left in his shift and would not be able to help me ... came back at 9:30pm in the pouring rain and had no choice but to park in the adjoining Mattress Firm parking lot - easily 350 yards away ... i was soaked to the bone - i was told the next day that the hotel has leased out parking spaces to the airport ??? NOT A SINGLE SPACE ON THEIR LOT - I have been there 4 times since January - won't be going back - cheers
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am probably 30 years older than the average guest but even at 81 I loved the atmosphere and ambiance of this new concept. The breakfast was surprisingly good, the coffee excellent, and I cannot compliment the staff enough. I was really too far from Maine Med where my husband was but I paid for taxis rather than move. Thank you for everything. Nancy Perkins
Stayed 2 nights in Apr 2025

10/10 Excellent

Tara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2025

10/10 Excellent

Adrien-Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

grace

Travelled with family
A bit noisy but we were on the first floor. Room was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and modern. Great amenities. Close to restaurants and shopping.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 1 night in Apr 2025

8/10 Good

MATTHIEU

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

jaime

Travelled with family
Liked: Amenities, property conditions & facilities
We got a great price and decided to try Tru. Check in and most staff were great. Floors were filthy on the way to our room but clean the next morning. Our room was perfect for our family of 4. The lady running breakfast on the weekend was rude. The other attendant was lovely and accommodating. Our kids enjoyed being able to use the pool next door. Overall, great stay for the money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vaughn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. It was just in a very busy location across from the mall.Staff was incredibly helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shirley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel for a fair price. The facility seems newer. Really cool vibe. Very clean. Staff is super nice. Location convenient to many places. Really enjoyed our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Ehsan

Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Close to the freeway so you can hear the cars but it did not really bother me. Clean place
Stayed 2 nights in Apr 2025

8/10 Good

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great! Would definitely stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean

We have always stayed at Tru and never had issues. This time was not clean at all. Nail clippings in bathroom on floor, red substance on toilet paper roll and sink counter, hair on bed when comforter was pulled back, bedside tables not wiped.
Stayed 1 night in Apr 2025

10/10 Excellent

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Help

There was no conditioner in the shower dispenser. I need conditioner more than shampoo. There were only a few kleenix in the box, not enough for two people recovering from colds.
Stayed 1 night in Apr 2025