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Quality Inn & Suites Olde Town

2.5 star property

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Free daily buffet breakfast
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Efficiency Non-Smoking King Suite-King Size Bed
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Waterside District
    ‪4 min drive‬
  • Chrysler Hall
    ‪5 min drive‬
  • Norfolk Scope
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Wyndham Garden Norfolk Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.2 out of 5, (1004)
The price is NZ$244
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Wyndham Garden Norfolk Downtown

About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Old Dominion University. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 17.1 mi (27.5 km) from Veterans United Home Loans Amphitheater at Virginia Beach.

What's nearby

  • Waterside District - 4 min drive - 3.7 km
  • USS Wisconsin BB-64 - 5 min drive - 4.1 km
  • Chrysler Hall - 5 min drive - 4.4 km
  • Norfolk Scope - 6 min drive - 5.1 km
  • Town Point Park - 9 min drive - 4.4 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪The Bier Garden - ‬8 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 894 reviews
Rating 8 - Good. 275 out of 894 reviews
Rating 6 - Okay. 146 out of 894 reviews
Rating 4 - Poor. 91 out of 894 reviews
Rating 2 - Terrible. 86 out of 894 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chavon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nakiya

Stayed 1 night in Mar 2025

4/10 Poor

Bryant

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Oldy Inn

Never greeted at desk, before I checked in I had to use the restroom extremely bad, been holding for several hours…..had to tell front desk I’m about to pee in myself as he previously mentioned we don’t have available restrooms on lobby floor but after I shared I was checking in and panting around desperately he opened a restroom….The rooms felt old, it carried a old sting which made me and my friend uncomfortable to sleep under covers so we slept on top of them. Only reason I booked was bc of convenience and price
Stayed 2 nights in Mar 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Serious repairs need to be made
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Abigail

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was told I can get a early check in and upon arriving the property, they told me I had to wait until 3PM Covers were dirty Hair in the bathtub, towels had rips and the toilet paper roll was basically finished upon check in
Stayed 1 night in Mar 2025

8/10 Good

Derek

Stayed 2 nights in Feb 2025

2/10 Terrible

Jared

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cherrell

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 6 nights in Jan 2025

10/10 Excellent

janet s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and efficent hotel i was very satisfied
Stayed 2 nights in Feb 2025

6/10 Okay

Taurica

Travelled with partner
The beds in the rooms are kind of worn out and so is the furniture I think they need to get new Mattresses and a bedbug covering on them also new furniture in the rooms
Stayed 2 nights in Jan 2025

6/10 Okay

Taurica

Travelled with partner
Liked: Staff & service
The housekeeper didn’t clean that room all that well and the beds was Wore out OK use a little updating and there was no bed bug covers on Mattress or a boxspring but the customer service is great lotta property with OK
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only complaint was noisy pipes when flushing toilet.
Stayed 3 nights in Jan 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

I chose this specifically because there was a buffet breakfast listed and it had a kitchenette. The buffet was non existent. There was only prepackaged muffins, nutrigrain bars, granola bars, packets of oatmeal, frozen eggs and sausage biscuits and one day out of three days they had bananas. They also had tiny bowls of raisin bran, Cheerios, special k and frosted flakes. The coffee and juice was decent. We were told that when a specific girl was there she always got out a toaster and had bread and bagels. The kitchenette had not a single dish, cup, silverware, cookware or even paper towels available. I will not be going back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ron Rinehart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. There was only 1 washcloth and I told the desk and he said he’d have more delivered but never did. The laundry room door was open so I just went in and grabbed a couple more.
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Travelled with family
Disliked: Property conditions & facilities
The hotel was an old property that was showing its age. The elevator was clunky, the door lock on the first room did not work. The second room they moved us to the toilet handle was broken. Comfortable bed though. Met my basic need for location and availability.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, except breakfast

Room was clean, nice, and roomy. Only cimplaint was the breakfast coices of food were very few and disappointing.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

David Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
I purchased a room for my son for New Year's Eve. When he got to his room, he found the toilet seat on the bathroom floor. He reported it to the clerk. He was not offered a different room, nor did the clerk offer to fix it. This is unacceptable and does not reflect my previous experiences with Quality Inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All over 👍
Stayed 1 night in Jan 2025

2/10 Terrible

shymica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024