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Quality Inn & Suites Olde Town

2.5 star property

Photo gallery for Quality Inn & Suites Olde Town

Free daily buffet breakfast
Lobby
Studio Non-Smoking King Suite-King Size Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪6 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

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In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 4

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 4

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board, free WiFi

Room

  • Sleeps 2

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Room amenity
Best Western Plus Chesapeake Bay-Norfolk
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,010 reviews
The price is NZ$173
includes taxes & fees
13 May - 14 May
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About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Waterside District and Old Dominion University. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 8.8 mi (14.1 km) from Greenbrier Mall.

What's nearby

  • Commodore Theatre - 9 min walk - 0.8 km
  • Children's Museum of Virginia - 11 min walk - 1.0 km
  • Portsmouth Naval Shipyard Museum - 12 min walk - 1.1 km
  • Waterside District - 6 min drive - 4.1 km
  • Town Point Park - 7 min drive - 4.4 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪Green Beans Coffee - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪Church's Chicken - ‬3 min walk

About this property

Quality Inn & Suites Olde Town

Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1008 reviews
Rating 8 - Good. 269 out of 1008 reviews
Rating 6 - Okay. 162 out of 1008 reviews
Rating 4 - Poor. 108 out of 1008 reviews
Rating 2 - Terrible. 98 out of 1008 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

zach

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, fluffy beds, smells great, staff respectful and kind
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Vikki, Portsmouth

Liked: Cleanliness, amenities, property conditions & facilities
Clean spotless room Amenities Great staff
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
nice room. good location.
Stayed 1 night in Jan 2026

4/10 Poor

Harriet

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Said only 1 room booked at hotel. According to price 3 were reserved then hotel room had really bad odor but the moved us.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
No USB ports in rooms seem odd. No lobby bathroom so make sure you go before you get there if you have to. Rooms are decent for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
If you looking for cheap and super clean this is your hotel right here I’m very pleased with everything the customer service it’s super clean smell so good I really like it
Stayed 3 nights in Jan 2026

8/10 Good

Danielle, Cortland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice. Close to everything you’ll need.
Stayed 4 nights in Dec 2025

10/10 Excellent

Darnyelle

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Colothdian

Stayed 3 nights in Dec 2025

2/10 Terrible

Renae

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hopefully this hotel cleaned up its act. My friends booked upon my recommendation and both rooms were disgusting. First off the pool needed to be covered up because its unsightly and filthy....so NOT available. Anyway, stayed because friends were enroute although they checked out after 1 day and I left 1 day early of my 4 days forgoing my money. We all know how to clean and I've never seen a room for someone who's supposed to stay in it so filthy...gold and black smudging around the base of the toilet...likely urine is the only thing i could think of... no one cleaned it, french fries under the AC unit, a donut hole rolled out from under the chair when it was moved, and back to the bathroom... hairs on the bathroom floor and in the shower...although there was no dirt collected with my magic eraser...so that was comforting. However under the sink on the floor was so dusty like a mop was never passed under the sink..wow! The place though can be salvaged if you have the right folks to clean it up. Also the carpet needs to be steam cleaned...horrible...if they can't replace them.. do it yourself. Daimer Industries have commercial steam cleaners for the carpets..they can have maintenance personnel and a housekeeper work on 3 to 4 rooms a day. I offer my solutions not just complaints. Customers look at reviews, do your research and know you get what you pay for. I had someone else book and that won't EVER happen again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am disabled and although there are only about 2 or 4 disabled reserved parking spots, I was very pleased to be able to park in one of the spots directly in front for my 3 days stay. I also enjoy the free breakfast, Oatmeal and coffee is my normal breakfast, so I am super satisfied, they also offer protein bars -- another one of my staples. And the rooms are GREAT. The rooms are immaculate. YOU will not be unhappy.
Stayed 3 nights in Dec 2025

10/10 Excellent

jon

Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025