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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Property amenity
Creator video - submitted by Journeyswithkris
Lobby
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪5 min walk‬
  • Place, Children's Museum of Virginia
    ‪5 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(61 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Portsmouth

When you stay at Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, you'll be in the historical district, just steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia. .This hotel is 3.4 mi (5.4 km) from Norfolk Scope and 3.4 mi (5.4 km) from MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 5 min walk - 0.4 km
  • Children's Museum of Virginia - 5 min walk - 0.4 km
  • Waterside District - 14 min walk - 1.3 km
  • Town Point Park - 16 min walk - 1.4 km
  • Norfolk Scope - 7 min drive - 5.1 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪Church's Chicken - ‬13 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Coffee Shoppe - ‬5 min walk
  • ‪Stripers Waterside - ‬17 min walk
  • ‪High Street Pizza & Pour House - ‬4 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 252 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at The Crawford Restaurant serving guests of Renaissance Portsmouth-Norfolk Waterfront Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 24355 square feet (2192 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk

Renaissance Portsmouth-Norfolk Hotel

Renaissance Portsmouth-Norfolk Waterfront

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth Hotel & Waterfront Portsmouth

Renaissance Portsmouth Hotel And Waterfront Conference Center

Renaissance Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 114 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The friendliness of the staff, clean rooms, breakfast
Stayed 1 night in Nov 2025

8/10 Good

Clay

Stayed 1 night in Feb 2026

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hot tub is out of commission so that’s a bummer idk If that’s a permanent thing or not but it was boarded up. The pool also doesn’t appear to be heated. The room was clean and spacious which was much appreciated. The hvac downstairs in the lobby area was also out or low functioning during our stay so the bar area/dining area was cold. Our room was comfortably heated though and really needed that due to the cold temps outside. Desk staff were pretty pleasant. Enjoyed the view of the river from our room even with a side facing room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 3 nights in Jan 2026

6/10 Okay

Sherry

Not really worth the price but not horrible
Stayed 1 night in Feb 2026

4/10 Poor

Mona Marie

Liked: Cleanliness, staff & service, amenities
I recently stayed at the Renaissance Hotel in Portsmouth and, unfortunately, this visit did not meet the standard of my stay in October. While there were some positive aspects, overall, my experience was disappointing, and my rating has decreased as a result. Upon arrival, I encountered issues with my room key, which required two trips back downstairs with my luggage in hand. On the third attempt, Howard from maintenance kindly assisted me by relocating me to another room and providing two complimentary breakfast vouchers. I sincerely appreciate his professionalism and willingness to help—thank you, Howard. The room itself was smaller than my previous stay, and the view was not what I had anticipated. While I will note that the rooftop appeared very well maintained, this did little to offset my concerns. Most troubling was discovering a roach in the bathroom, which I found shocking and unacceptable for a hotel of this caliber. On a brighter note, breakfast was delicious, and the servers were attentive and pleasant. Later that evening, we watched the Duke and Tar Heel game at the bar, where the bartender was friendly, and the atmosphere created by other guests was enjoyable. The food at the bar was also very good. Despite these positives, I left feeling quite disappointed with this stay. I also felt that the front desk staff could have been more welcoming and approachable. I hope management takes this feedback into consideration.
Stayed 2 nights in Feb 2026

6/10 Okay

Karyl

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room was incredibly warm, despite setting the thermostat at 63 degrees. No hot water in the shower.
Stayed 1 night in Feb 2026

8/10 Good

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous Hotel! Enjoyed every bit of my stay!
Stayed 1 night in Dec 2025

10/10 Excellent

mandolyn

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
they were very accommodating
Stayed 3 nights in Jan 2026

10/10 Excellent

Shane

Stayed 2 nights in Jan 2026

6/10 Okay

henry

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel layout seems designed for large affairs and not individual guests. From the entrance to the elevator and then to the room was a considerable walking distance. The hotel charged it's rate for parking and not the rate quoted by Expedia. Overall, its OK but I will stay else ware next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa, Virginia Beach

Staff were pleasant and attentive. Love the decor details in the room. The Ballrooms were huge
Stayed 1 night in Jan 2026

4/10 Poor

Sandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels in the room had a few stains in them. The room was dark and i needed to use my phone flashlight to enjoy a table top game. The thermastat was difficult as we tried to turn the air on because it was warm in there. When we called to the front desk, they said they didnt have a fan and the maintenance guy was off duty. The breakfast buffet was definitely overpriced. Who puts dry baked chicken out for breakfast at 8am. I feel like it just stayed there from the night before. I paid way too much money for this hotel and wont be back.
Stayed 1 night in Jan 2026

10/10 Excellent

LaKisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful view of the river maiking it very romantic and relaxing overnight get away for me and my husband.
Stayed 1 night in Jan 2026

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, amenities
Room was hot. Air was not working properly
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The streaming service was no operable. But otherwise is was very nice
Stayed 1 night in Jan 2026

8/10 Good

kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities
The room and the bathroom was cleaned.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Stayed 1 night in Dec 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom was very clean. The firepits are beautiful and overlooking the water. The staff was very helpful. We will be returning!
Stayed 2 nights in Jan 2026

8/10 Good

Alia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

4/10 Poor

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was not told internet was down upon check in. After call told it would be fixed by morning. It was down our entire stay. No communication with hotel guess at all. My trip with granddaughter was shop and watch movies that did’t happen. Also loud party on 17th floor we could not sleep. Please learn how to communicate with your staff what is happening at your hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Iris, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous place, near restaurants BUT housekeeping never came to clean or give me towels
Stayed 3 nights in Dec 2025

10/10 Excellent

Reid

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes. Room was great
Stayed 3 nights in Dec 2025