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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Creator video - submitted by Journeyswithkris
Exterior
Lobby sitting area
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Children's Museum of Virginia
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Portsmouth

When you stay at Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, you'll be in the historical district, just steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia. .This hotel is 3.4 mi (5.4 km) from Norfolk Scope and 3.4 mi (5.4 km) from MacArthur Center.

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.3 km
  • Children's Museum of Virginia - 3 min walk - 0.3 km
  • Waterside District - 14 min walk - 1.3 km
  • Town Point Park - 16 min walk - 1.4 km
  • Norfolk Scope - 5 min drive - 4.7 km

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪The Bier Garden - ‬8 min walk
  • ‪Waterside Marina - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Stripers Waterside - ‬17 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with an indoor pool, steps from Portsmouth Naval Shipyard Museum
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 252 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at The Crawford Restaurant serving guests of Renaissance Portsmouth-Norfolk Waterfront Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portsmouth? This hotel has 24355 square feet (2192 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Stayed 2 nights in Aug 2025

10/10 Excellent

Jocasta

Stayed 1 night in Nov 2025

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is always cheerful and very helpful. It is my place to stay in the Portsmouth/Norfolk area
Stayed 1 night in Nov 2025

8/10 Good

Dana

Liked: Cleanliness, room comfort
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great enjoyed my stay.
Stayed 2 nights in Oct 2025

8/10 Good

Mona Marie

Liked: Cleanliness, staff & service, amenities
Dear Renaissance Hotel Team, I recently stayed at your property to celebrate my birthday weekend, and overall, my experience was very pleasant. I truly appreciated that everything I needed was right on the grounds—there was no reason to leave unless I chose to. My room offered a beautiful view, and watching both the sunrise and sunset was absolutely stunning. I also appreciated the clear communication and directions during the fire alarm; it made me feel safe and cared for. There were a couple of hiccups during my stay. A loud noise coming from the bathroom startled us out of our sleep, and we couldn’t determine what it was. Additionally, there was no microwave in the room, and I noticed that some areas felt a bit dated with a few items showing wear. Despite those small issues, the staff was extremely friendly and accommodating, which made a lasting impression. The overall atmosphere was peaceful and enjoyable, making it a lovely way to spend my birthday weekend. Thank you again for your hospitality. Warm regards, Mona Longs
Stayed 2 nights in Oct 2025

6/10 Okay

Bonnylin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service at dinner was unacceptable. We waited 45 minutes for our meal, then the food was not great. The phone in the room didn’t work so we had to go to the lobby to ask for fresh towels And water.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with family
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Stayed 1 night in Oct 2025

6/10 Okay

Reginald

Liked: Cleanliness, staff & service, amenities
Stayed at this hotel many times. $15 for parking is ridiculous. Should be free for repeat patrons. Also I missed my NFL football game because room TV would not connect to the internet. Technician came up and was the nicest person I've ever met! He spent an inordinate amount of time attempting to get it connected. His name is HOWARD. Was a system problem, something out of his control. Howard should be rewarded or recognized in some way, for his genuine interest in making the customer happy.
Stayed 1 night in Oct 2025

4/10 Poor

Yuriy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very friendly and welcoming, which I appreciated. Unfortunately, the rest of the experience fell short. The hotel feels outdated, and the rooms are in poor condition. The showers especially need maintenance, and overall housekeeping was below average. The gym area definitely needs improvement, and the cleaning and maintenance of the elevators also need serious attention. Definitely not the quality I expected.
Stayed 7 nights in Oct 2025

10/10 Excellent

DuQuan

Travelled with group
Liked: Cleanliness, amenities
Great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Margo

Stayed 2 nights in Oct 2025

2/10 Terrible

Cheryl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt like bowel and water in bathroom dripped all night. Housekeeping only took dirty towel didn't replace towels and pulled cover up on bed . Didnt vacuum or fold bed sheet to attempt to care about cleaning the bed properly.
Stayed 2 nights in Oct 2025

8/10 Good

Romonta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, Service and location excellent. The only things that were a negative is the dirty linen outside our door and the rooms are dark. Lighting is very poor.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Magnificent hotel and service 5 star
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Any time we are in Portsmouth wenstay here. It has always been very welcoming
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Staff & service
All of the staff were friendly and responsive. The air conditioning did not work properly in our room and they moved us to a new room. The hotel entrance area was not super clean. The rooms were a bit worn for the price point of this hotel. Another thing we did not like was the room lighting. It was very dim. On a better note the view from our room was wonderful.The location of the property was great and the area very walkable to restaurants.
Stayed 3 nights in Oct 2025

6/10 Okay

Leonardo

Business traveller
Liked: Room comfort
Shower faucet and cold/hot control not working, clogged shower head. Only got water and not able to mix it with cold water.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. The staff at the desk was very helpful and met all my needs to accommodate my family
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
The a/c was broken. When we went to use the towels there were cockroaches.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the restaurant, the view, the being in Historic Portsmouth district along the river. Highly recommend!
Stayed 2 nights in Sep 2025