Our check in host was great! However, the next host kept checking on us in the hot tub, basically kicked us out. We are 3 quiet adults trying to relax after skiing. We were sitting in the hot tub for about 6 minutes, and the staff was pointing a heat gun at us to check the temp and said its usually 2° hotter. Then she said we would have to get out soon so she could add water so the heater is submerged. It was fine when we were in there, only issue was not being able to relax and being bothered by staff. We felt unwelcome. At breakfast, the staff was literally breathing over the eggs as we tried to get some. It was ridiculous. Again, it was very unwelcoming. Who wants breathed on food? Gross. There was no non stick spray for the waffle maker. Breakfast was sad looking altogether.