Holiday Inn Express Hotel and Suites Las Cruces by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel and Suites Las Cruces by IHG

Free daily continental breakfast
Indoor pool
Standard Room
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
2635 S Valley Dr, Las Cruces, NM, 88005
  • Place, New Mexico State University
    ‪5 min walk‬
  • Place, Las Cruces Convention Center
    ‪10 min walk‬
  • Place, Luna Rossa Winery & Pizzeria
    ‪2 min drive‬
  • Airport, Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

7.8 out of 10
Good
(13 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Las Cruces

With a stay at Holiday Inn Express Hotel and Suites Las Cruces by IHG in Las Cruces, you'll be a 5-minute walk from New Mexico State University and a 4-minute drive from Las Cruces Museum of Art. .This spa hotel is 3.4 mi (5.5 km) from Mesilla Valley Mall and 4 mi (6.5 km) from New Mexico Farm and Ranch Heritage Museum.

What's nearby

  • New Mexico State University - 5 min walk - 0.5 km
  • Las Cruces Convention Center - 10 min walk - 0.9 km
  • Chile Pepper Institute - 19 min walk - 1.6 km
  • Luna Rossa Winery & Pizzeria - 2 min drive - 2.7 km
  • American Southwest Theater Company - 3 min drive - 3.4 km

Getting around

  • El Paso International Airport (ELP) - 64 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Whataburger - ‬4 min walk

About this property

Holiday Inn Express Hotel and Suites Las Cruces by IHG

Hotel with a full-service spa, 5-minute walk to New Mexico State University
Holiday Inn Express Hotel and Suites Las Cruces by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 5:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 5:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 16 2025 to January 31 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from December 16 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Las Cruces
Holiday Inn Express Las Cruces
Holiday Inn Express Hotel Suites Las Cruces
Inn Express Las Cruces
Holiday Inn Express Hotel And Suites Las Cruces
Holiday Inn Las Cruces
Las Cruces Holiday Inn

Holiday Inn Express Hotel and Suites Las Cruces by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jan

Stayed 1 night in Oct 2025

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was ok, construction had ongoing and the lobby was not finished yet. Our first room didn’t have a working phone or refrigerator. They switched us to a better room, no extra charge. It was better but noisy neighbors, trains running close by and swinging ceiling fan made it hard to sleep. The water in the bathtub was switched cold where the hot should have been and vice versa. The only thing that saved the trip was a friendly employee Sherry who made our morning great. Wait until the work is done, maybe it will be better.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
There was construction going on and a lot of confusion as to which rooms were available. We were assigned a room that wasn’t available. Front desk clerk got into a spat with housekeeper right in front of everyone. Our bathroom was still dirty and because I had prepaid for the room, I cleaned it and stayed.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Would like to see plain non-dairy creamer at the breakfast bar. The only thing that was non-dairy were flavored creamer full of sugar.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Teresa

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Spa wasn’t working and front desk staff were dismissive when we complained about the spa. Walls in room were dirty! Have stayed here before, so this experience was very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Giante

Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Staff & service
Hotel is undergoing remodel. I am sure it will be nice when it’s done but currently it’s kind of shabby. My room was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin and Nancy

Liked: Property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Carmen

Stayed 4 nights in Aug 2025

10/10 Excellent

Helena

Stayed 1 night in Sep 2025

8/10 Good

Steven

Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
the room smelled like puke the entire stay, the manager was not kind the lady on the phone. But the desk attendant was a very hard worker. but he should have had more help with the two night rush. Why was he scheduled alone? The inside of the property in general was old and not appealing.
Stayed 2 nights in Aug 2025

4/10 Poor

Jose

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Out dated hotel

Not very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
very professional and welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Thea

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

javier

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely spacious & clean. Staff was friendly & helpful. Only downside was the indoor pool had a lot of mosquitos & some of the amenities didn’t work such as ice machine & hot tub.
Stayed 1 night in Aug 2025

2/10 Terrible

SAMANTHA

Terrible decision

I was not informed the property was under construction so the overall look is dirty. One of the main reasons I chose this property was for the spa as we are on a road trip so a spa after a 12 hour drive is necessary the spa was closed. Not did I know it was right next to a railroad track. It was overall a horrible experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Ease of check in. Friendly staff. Loved the indoor pool.
Stayed 1 night in Jul 2025

2/10 Terrible

Arthur

Stayed 2 nights in Jul 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and the staff were friendly. No complaints.
Stayed 1 night in Jul 2025

10/10 Excellent

Quenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025