Room was great, however, we stayed here because of the indoor pool. and hot tub So we asked the house keepers for towels to swim and they told us there should be towels in the pool area. So off we went to use the hot tub, we get inside the pool area, the hot tub jets would not work, so we decide to take a swim. I touch the pool water and it was unusually warm but we got in anyway. A few minutes later housekeeping staff walked in so we told her that the hot tub was not working, she browsed around and pushed some buttons, nothing. So she said she would be right back; she came back with a receptionist who in turn told us that the pool was under maintenance LOL!!!!! I was quite embarassed because there was no sign at all indicating that the pool was closed or under maintenance. Anyway, so off we go back to the room, where later on you can hear a woman screaming out in the hallway asking for help, then it got quiet suddenly. Told my hubby to call the cops but he was unsure where the screams came from, so we brushed it off and went to bed. I like this place but seems that we are always put in a hallway where there's a lot of action LOL!