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Bad bed, no microwave in room

We had great time in Crystal Inn. Staff are friendly. They upgraded our room for free!

Clean room

Little America has always had a great food menu and consistently so over the past 40 years

I had a red eye flight to SLC. The transfer bus was at the airport when I arrived so it was perfect/lucky timing. The hotel is just a short ride away from the airport. The check in was quick and easy just not a super happy attendant at 1:00 in the morning. I get it. No Worries. The hotel had just been remodeled, so it was clean and had a nice smell to it. I was on the 2nd floor of the hotel and the floors were so thin that I could hear every step of the people above me. It was quite annoying to be woken up early when I went to bed so late. Then came the included breakfast. It was ridiculously poor. It was bad orange juice, packaged 1-1/2” oily muffins, bread to make toast and coffee. None of it looked edible. At 8:55, I then asked the front desk for a ride to the airport on their shuttle so I could pick up my rental car. They told me the 9:20 shuttle was full, but they could put me on the list for the 10:20 trip. I declined and took Uber. So overall, the entire stay was not horrible, but not at all good either. The bottom line? I won’t be staying here again.

Clean room friendly staff