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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Lobby
BBQ/picnic Area
Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom
Breakfast and dinner served, American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning

Explore the area

View map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪3 min drive‬
  • Place, Truckee River
    ‪3 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a television, and a view of the outside.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a view of the outside through a sliding door.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Comfort Inn & Suites Airport
Reno/Tahoe Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,003 reviews
The price is NZ$265
includes taxes & fees
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Comfort Inn & Suites Airport

About the area

Reno

In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport is within a 5-minute drive of Reno-Sparks Convention Center and National Automobile Museum. .This hotel is 2.8 mi (4.5 km) from Nevada Museum of Art and 3 mi (4.8 km) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive - 2.9 km
  • Truckee River - 3 min drive - 1.8 km
  • Peppermill - 4 min drive - 2.9 km
  • Cinemark Century Park Lane 16 - 5 min drive - 2.9 km
  • Virginia Lake Park - 5 min drive - 3.3 km

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬20 min walk
  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬10 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 265 guestrooms featuring refrigerators and microwaves. 39-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at Plaza Court serving the guests of SureStay Plus Hotel by Best Western Reno Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Reno? This hotel has 4400 square feet (409 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 18.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
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Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 636 out of 1486 reviews
Rating 8 - Good. 423 out of 1486 reviews
Rating 6 - Okay. 248 out of 1486 reviews
Rating 4 - Poor. 104 out of 1486 reviews
Rating 2 - Terrible. 75 out of 1486 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Melanie, Janesville

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room needs some attention. The carpet needs stretching because it’s a tripping hazard. The towel hook on the back of the bathroom door is coming off and needs to be reattached. The computer chair is old and ripped and needs to be replaced. It was very quiet and the water pressure in the shower was amazing. The WIFi is horrible it took me at least 20 times to actually get logged on and it still wasn’t functioning properly.
Stayed 1 night in Jan 2026

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Stayed 1 night in Jan 2026

6/10 Okay

Debora

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The accommodations were adequate, clean and comfortable. The property is somewhat shabby though and in need of serious updating. The staff was competent.
Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Loved the dog bed and treats for my service dog.
Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Liked: Staff & service
Mattresses need to be replaced - the bathroom door was completely ripped off its hinges on the bottom so could not be closed. Need attention to basics
Stayed 1 night in Jan 2026

10/10 Excellent

adam

Stayed 1 night in Jan 2026

10/10 Excellent

Edith

Stayed 1 night in Jan 2026

6/10 Okay

Jenny

Disliked: Staff & service
I’d never asked to change a room because of noise in my life until this stay. The footsteps above was unbearable. Front desk staff accommodated me but took 3 trips back to right the key. Very convenient with the complimentary shuttle to the airport, but facility is quite dated. Will stay elsewhere next time.
Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Tomas

Liked: Amenities, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Jan 2026

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness
Old room, peeling wallpaper. Comfortable bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Lavoria

Stayed 2 nights in Jan 2026

8/10 Good

Barnett

Stayed 1 night in Jan 2026

8/10 Good

sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very large, convenient to parking and excellent for folks staying with a dog
Stayed 2 nights in Jan 2026

10/10 Excellent

steve

Stayed 1 night in Jan 2026

6/10 Okay

Carlos

Na
Stayed 1 night in Jan 2026

6/10 Okay

Julie

The heater was extremely loud.
Stayed 1 night in Jan 2026

6/10 Okay

Helen

Travelled with family
Disliked: Amenities
The room was fine, the staff was incredibly nice, even Oscar who had to help us get back into our room. Room service skipped cleaning our room completely on one day so we were out of towels, cups, coffee, and our trash cans were overflowing. We left the hotel early that morning and were gone until 8pm so there was no reason it shouldn't have been cleaned.
Stayed 3 nights in Jan 2026

8/10 Good

DottieLou

Stayed 3 nights in Jan 2026

8/10 Good

CHUNLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

raina

Stayed 2 nights in Jan 2026

10/10 Excellent

Sheree

Liked: Cleanliness, property conditions & facilities
Room was clean and the bed was comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place within walking distance of the airport
Stayed 1 night in Jan 2026