See all properties
Save

Holiday Inn Express Cleveland Northwest by IHG

2.5 star property

Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Interior
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Free buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Terrace/patio
Hampton Inn Cleveland, TN
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 659 reviews
The price is NZ$198
includes taxes & fees
21 Dec - 22 Dec
Hampton Inn Cleveland, TN

About the area

Cleveland

When you stay at Holiday Inn Express Cleveland Northwest by IHG in Cleveland, you'll be in the business district, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. .This hotel is 1.4 mi (2.2 km) from Tinsley Park and 4.7 mi (7.6 km) from Lee University.

What's nearby

  • Cleveland Towne Center - 8 min walk - 0.7 km
  • Tinsley Park - 19 min walk - 1.6 km
  • Cleveland State Community College - 1 min drive - 1.7 km
  • Bradley Square Mall - 2 min drive - 2.8 km
  • Lee University - 5 min drive - 7.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Yoki Buffet - ‬3 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Hotel with free breakfast, near Cleveland State Community College
Holiday Inn Express Cleveland Northwest by IHG offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 88 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Reviews

Holiday Inn Express Cleveland Northwest by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 523 reviews
Rating 8 - Good. 101 out of 523 reviews
Rating 6 - Okay. 27 out of 523 reviews
Rating 4 - Poor. 11 out of 523 reviews
Rating 2 - Terrible. 18 out of 523 reviews

Reviews

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when we visit Cleveland.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything is very modern. Breakfast was great.
Stayed 2 nights in Aug 2025

8/10 Good

Noll

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Mosheim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

April

Travelled with family
Disliked: Staff & service, room comfort

ADA compliance nightmare!!

I am completely disappointed Ted with this hotel! We booked a handicap accessible room months before the actual trip. When we arrived, they had given all the handicap rooms away, put us on the top floor, when we had requested a room close to the elevators, and made no effort to help fix the problem. I use a walker and my daughter has a broken foot. We could not use the shower in a normal room because we can’t stand in the bathtub. The hotel’s solution, only because my other daughter demanded a shower chair, was to give us a metal folding chair to sit inside the tub. We literally took our lives into our hands just to get a shower! I’m furious with this booking and hotel management!!! I will never stay there again!
Stayed 2 nights in Jul 2025

8/10 Good

wilbur

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

6/10 Okay

Letricia, Metairie

Travelled with family, Travelled with group
Liked: Cleanliness
I was very unhappy about being shown a hot tub in the marketing when I booked it but we get there and they say there is no hot tub. We have that at a different location.
Stayed 2 nights in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to I-75.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Marvel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Asialia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff!!
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities

2 OVERCHARGES NOT APPLICABLE TO MY STAY!

I am highly frustrated and perturbed!!! You tried to charge me 2 additonal charges. One for approximately $825.00 and one for approximately $137.00 to my Discover card! I only was booked for 2 nights. The 13th and 14th of June. I want this handeled IMMEDIATLEY!!!!!! You can reach me at 404-966-1308 or kakutcher3014@gmail.com. I expect an immediate response.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for baseball ⚾ this location worked well for us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
The hotel was above average in every area
Stayed 4 nights in May 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025