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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Gazebo
1 bedroom, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪2 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

8.4 out of 10
Very good
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(46 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Glen Allen

When you stay at Candlewood Suites Glen Allen-Short Pump by IHG in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 11.5 mi (18.6 km) from Virginia Commonwealth University and 11.8 mi (19 km) from Richmond Raceway.

What's nearby

  • Short Pump Town Center - 2 min drive - 2.1 km
  • Henrico Doctors' Hospital - 7 min drive - 9.2 km
  • University of Richmond - 11 min drive - 12.2 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.8 km
  • Virginia Commonwealth University - 16 min drive - 21.2 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cook Out - ‬15 min walk
  • Sonic Drive-In
  • ‪Jersey Mike's Subs - ‬13 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel with free parking, near Short Pump Town Center
Candlewood Suites Glen Allen-Short Pump by IHG offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 122 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Glen Allen-Short Pump by IHG.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Reviews

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 434 out of 704 reviews
Rating 8 - Good. 161 out of 704 reviews
Rating 6 - Okay. 61 out of 704 reviews
Rating 4 - Poor. 28 out of 704 reviews
Rating 2 - Terrible. 20 out of 704 reviews

Reviews

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Juanita

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay-it was clean and quiet!
Stayed 2 nights in May 2025

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient spot north of Richmond.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Travelled with group
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Wouldn't recommend. Hotel was in need of updates, only 1 elevator for whole place, no amenities, and our room was very dirty. Staff were friendly tho.
Stayed 2 nights in May 2025

4/10 Poor

Glenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I don’t think i realized this was more of an extended/long term stay hotel. It felt more like apartment living than traditional hotel. And since they allow pets, there were just an abnormal amount of guests with pets. Some may love the number of dogs around. I personally found it odd hearing some pups crying in the rooms for their owners to return. The rooms were decent but often smelled of smoke, needed just general sprucing up. I likely won’t stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Room was clean, kitchen had all needed items for our comfort
Stayed 3 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Was what I needed while I was in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tamiya

Liked: Staff & service
Great staff
Stayed 1 night in May 2025

2/10 Terrible

Latasha

Stayed 1 night in May 2025

8/10 Good

Ryvy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MICHAEL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room. Floors were dirty and scuffed up. Papertowel dispenser installed backwards.
Stayed 3 nights in May 2025

10/10 Excellent

Tamara

Stayed 1 night in Apr 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
This property needs to be refurbished. It is old and stained in some areas. The cabinets and furniture need to be replaced.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible for me and to the area

I frequently stay here for its convenience to I-64 and other places in the Short Pump - Glen Allen area. It is reasonably priced, and the evening front desk person is great. I need an accessible room and their room is more than adequate for my needs. The bed is comfy. There is no need to worry about food because it is all around you. I find this location is great for a weekend getaway where you have access to more things - the mall, restaurants of all types, a movie theater, and food shopping too.
Stayed 1 night in Apr 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Amenities
Easy and quick
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy, Fort Salonga

Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My pet peeve with hotels is the room darkness level when the lights are out. This is the first hotel in over 2 years I've stayed in, regardless of price or location (city, rural), that the curtains and the room door were designed to provide sufficient coverage from security lighting outside and in the hallway, so I could sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and spacious…had to extend stay for one more night and they were very accommodating
Stayed 2 nights in Apr 2025