Ascotia off Queen

3.0 star property

Photo gallery for Ascotia off Queen

Executive Room
Superior Room
Lobby sitting area
Daily continental breakfast (NZD 20 per person)
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Executive Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Executive Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Queen Room

7.6 out of 10
Good
(59 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

King Room

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Twin Room

7.4 out of 10
Good
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Two Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Superior Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 5

Similar properties

About the area

Auckland

With a stay at Ascotia off Queen, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower. .This hotel is 0.2 mi (0.4 km) from University of Auckland and 0.7 mi (1.2 km) from SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • Karangahape Road - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 20 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Bestie Café - ‬3 min walk
  • ‪Joong Wha Ru - ‬2 min walk
  • ‪Masako Sushi & Sake Bar - ‬3 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬4 min walk
  • ‪Le Garde Manger - ‬2 min walk

About this property

Ascotia off Queen

Hotel with a restaurant, steps from Queen Street Shopping District
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a vending machine, bicycle tour information, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Reviews

Ascotia off Queen Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 274 out of 1005 reviews
Rating 8 - Good. 373 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 113 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 3 nights in Aug 2025

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable. Did not eat any fod from the hotel was out to eat.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Good for price

Ok for price. Again issues from housekeeping not noticing reporting issues. Last visit the bed was soaking wet, thid time wrong remote in room for tv. Also heating, heat pump had error code. Guy at reception didnt know didnt offer another form of heat. Next day i had to go reception again, this time lady sais all heat pumps not used and offered a portable heater. Simple thing for a hotel is put a sign in each room saying heatpumps are deliberately off and to ask for a heater or a fan . Simple things to not annoy guests. Also took ages to get hot water in shower and sink
Stayed 3 nights in Aug 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, worth the price I paid.
Stayed 9 nights in Aug 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
There was a loud noise all night like a pump going. No sleep
Stayed 1 night in Aug 2025

8/10 Good

Lucian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Tane

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Khizar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't very good. Extra charge for egg and hash browns $6 pp. Also very less options for breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable hotel in a good location

An affordable hotel in a good location. A converted office building but it has everything it needs. Central location.
Stayed 1 night in Jun 2025

8/10 Good

Juwerat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the central business district (CBD), offering affordable rates and excellent hospitality.
Stayed 1 night in Jul 2025

8/10 Good

HARRY

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options and bed comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

always a great place to stay with great service from the friendly team. thanks team
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation. Queen street is literally next to the hotel and perfect place to visit Auckland.
Stayed 1 night in Jun 2025

10/10 Excellent

Karolin

Stayed 5 nights in Jul 2025

8/10 Good

Hoi Ching

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a 3 star hotel it was great, staff members were overall friendly and helpful, the location was excellent with plenty of shops and restaurants nearby alongside good bus transportation. Twin room was cramped with barely enough space to open 2 luggages, and the floor carpet could be cleaner, but the price was cheap so fair enough. [Note: no toothbrush or slippers would be provided so you will have to bring your own!]
Stayed 3 nights in Jul 2025

8/10 Good

Conrad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Karolin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 4 nights in Jul 2025

6/10 Okay

Anthony edward

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Need add more chanel to watch
Stayed 1 night in Jul 2025

6/10 Okay

joni

Business traveller
Liked: Cleanliness
Room was fine. Small. But fine and clean.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money is okay, near restaurants and walking distance to major tourist spots in CBD. Very friendly and helpful staff/reception, especially the Filipina staff (always smiling and ready to help) Hotel is a bit old, but basic amenities are there
Stayed 2 nights in Jul 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, room comfort

Good for the price

I’ve stayed at this property quite a few times and have twice had broken TVs. This room was comfortable but tired and the privacy lock on the door was broken
Stayed 1 night in Jul 2025

6/10 Okay

Dene

Liked: Cleanliness, staff & service, property conditions & facilities
Fridge did not work. They cancelled the movie channels. Remote did not work on the Tv. Ugh!
Stayed 2 nights in Jul 2025

8/10 Good

Aldrin

Stayed 9 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
My second stay at this property was day and night from my previous stay. I was warmly received, had a great room with a great view, room 808, which was cleaner and had a working aircon. Location still remains great, close to dining, K street, and a 15-20 min walk to main shopping in the CBD.
Stayed 5 nights in Apr 2025