Ascotia off Queen

3.0 star property

Photo gallery for Ascotia off Queen

Executive Room
Daily continental breakfast for a fee
View from room
Bar (on property)
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Executive Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

Executive Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Queen Room

7.6 out of 10
Good
(65 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

King Room

8.0 out of 10
Very good
(19 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Room

7.6 out of 10
Good
(17 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Two Bedroom Apartment

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

Superior Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Auckland

With a stay at Ascotia off Queen, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 13 minutes by foot from SkyCity Casino. .This hotel is 0.7 mi (1.1 km) from Sky Tower and 1.7 mi (2.7 km) from Spark Arena.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Bestie Cafe - ‬4 min walk
  • ‪Pici - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬4 min walk
  • ‪Le Garde-Manger - ‬2 min walk
  • ‪Masako Sushi & Sake Bar - ‬3 min walk

About this property

Ascotia off Queen

Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a vending machine, bicycle tour information, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 10 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.0/10

Cleanliness

8.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 2 nights in May 2026

8/10 Good

Enoch

Business traveller
Liked: Cleanliness, staff & service, amenities
The facilities where clean and tidy, the building was a bit old as were the ameniites. Very well priced and great value. Really good location. I'd stay here again.
Stayed 2 nights in May 2026

4/10 Poor

Ryeoram

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a bit expensive for the room condition. Not clean, no table small room. I could go somewhere way better with extra $10
Stayed 1 night in May 2026

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a twin bed room on the top floor. It was clean. We had problems trying to get the TV to work but the reception staff sorted it out for us very promptly.
Stayed 2 nights in May 2026

6/10 Okay

Stephen

Disliked: Amenities
Okay property no spoons to stir coffee and a bit noisy
Stayed 1 night in May 2026

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic service from the young man at reception. a great place to stay
Stayed 1 night in May 2026

6/10 Okay

Allison

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything in the room was perfectly clean, but would benefit from a general upgrade.
Stayed 1 night in Apr 2026

4/10 Poor

Cameron

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for here. Overall the room was acceptable for the price we paid for it. Ac was a necessary addition that I’m glad they had. Slight stain on the bedsheets, and the shower was okay. There was no mention before booking that you had to pay to park on the property. 30 dollars a night. Would stay again for one night only. Staff was very helpful and kind! Front desk took care of us with a great attitude.
Stayed 4 nights in Apr 2026

10/10 Excellent

Gina

Stayed 1 night in Apr 2026

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2026

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
The room was very small with nondiscript layout. Step above Motel 6. Staff was friendly and helpful.
Stayed 3 nights in Apr 2026

6/10 Okay

Etsuko

Liked: Staff & service
Refrigerator was broken.
Stayed 12 nights in Mar 2026

6/10 Okay

Jack

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the location is great. However, the room felt quite dated and not very clean. The carpet had an unpleasant smell, and the bathroom was also old and in need of renovation.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Mar 2026

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Nice room for single person; clean bathroom. Noisy fridge alas. Fair price for central Auckland
Stayed 2 nights in Mar 2026

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

6/10 Okay

Seeta

Stayed 3 nights in Mar 2026

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 3 nights in Mar 2026

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of broken lamps and a door that didn't lock.
Stayed 8 nights in Mar 2026

6/10 Okay

Hing

Disliked: Amenities
Stayed 7 nights in Mar 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

2/10 Terrible

Vikraant

Stayed 3 nights in Jan 2026

2/10 Terrible

Vikraant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend - bed bugs be aware! This is a terrible hotel, it is not clean, looks like they don't have a vacum cleaner and the hotel does not take any complaints seriously. For the first time in my life I got bitten by bed bugs at this hotel during my stay, which also gave me an allergic reaction and this cost me multiple visits to the doctor as well as causing me significant emotional distress. The hotel did not take any of this seriously and never got back in touch with an apology, they do not answer phone calls and clearly do not care about customer satisfaction and cleanliness. If only the hotel management stayed at the hotel and had the same experience, they would then understand how awful it is. Terrible!
Stayed 4 nights in Feb 2026

8/10 Good

Gee, Mississauga

Stayed 2 nights in Feb 2026

10/10 Excellent

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so pleasant. The staff were so friendly and helpful. The location is the most important part for me. It's walking distance to restaurants and shop. Also walking distance to Sky Tower where the bus terminal is located. I felt safe during my stay.
Stayed 2 nights in Feb 2026