Quality Inn and Conference Center

2.5 star property

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior detail
Indoor pool, pool umbrellas, pool loungers
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Glenn Miller Park
    ‪4 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

Room options

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

A stay at Quality Inn and Conference Center places you in the heart of Richmond, just a 4-minute walk from Old National Road Welcome Center and within a 5-minute drive of Richmond Mall. .This hotel is 1.8 mi (3 km) from Hayes Arboretum and 1.9 mi (3.1 km) from Glenn Miller Park.

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Glenn Miller Park - 4 min drive - 3.5 km
  • Depot District - 7 min drive - 7.0 km
  • Earlham College - 9 min drive - 9.1 km
  • Wayne County Fairgrounds - 16 min drive - 13.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 4740 square feet (440 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,740 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 254 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 212 out of 1003 reviews
Rating 4 - Poor. 138 out of 1003 reviews
Rating 2 - Terrible. 132 out of 1003 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

jajuan

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

Jared R

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

4/10 Poor

Kristen

Someone I was not sharing my room with, was able to bypass the lock. I had my back to them, but heard men snickering. Then they shut the door. And moved on.
Stayed 1 night in Mar 2025

4/10 Poor

Glenn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location Room door safety latch was missing No place to hang clothes other than in the bathroon. Very poor room lighting TV was very slow response to come on or change volume/channels. Bed was HARD.
Stayed 2 nights in Feb 2025

2/10 Terrible

Patty

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. No kleenex tissue. Hook behind door broke. Elevator was unsafe
Stayed 1 night in Feb 2025

10/10 Excellent

albert, Middletown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel that actually had plenty of parking for trucks
Stayed 1 night in Feb 2025

4/10 Poor

Herbert

Travelled with family
Disliked: Property conditions & facilities
Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Business traveller
Disliked: Property conditions & facilities, room comfort

Not sure I’ll stay again

The bed was terrible. The pillowcases had a peculiar smell to him.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro, Floral Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Reba

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Jan 2025

2/10 Terrible

Jonanthan

Disliked: Cleanliness, property conditions & facilities, room comfort

Won't go back.

Building and rooms were cold. 3 floors of non working soda machines. Amenities all closed. Water connected backwards in bathroom sink. Breakfast juices really tasted off. One kind if muffins, at 8 a.m.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Very clean. Great bed. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Julius

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served it's purpose! Was disappointed the pool was closed for remodel; it should have been stated on the website
Stayed 1 night in Sep 2024

10/10 Excellent

Eliazar

Stayed 1 night in Nov 2024

10/10 Excellent

Wanda

Stayed 1 night in Nov 2024