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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Lobby
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Property entrance
Garden
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View map
522 Heritage Rd, Southbury, CT, 06488
  • Place, Southbury Clinic
    ‪5 min drive‬
  • Place, Quassy Amusement Park
    ‪11 min drive‬
  • Place, Candlewood Lake
    ‪27 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby
Wyndham Southbury
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,014 reviews
The price is NZ$186
includes taxes & fees
9 Nov - 10 Nov
Wyndham Southbury

About the area

Southbury

With a stay at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection in Southbury, you'll be near ski lifts, just steps from Vicinanza Studios & Gallery and a 3-minute drive from Southbury Dog Park. .This golf hotel is 3.3 mi (5.4 km) from Southbury Clinic and 3.9 mi (6.3 km) from Hollow Park.

What's nearby

  • Southbury Dog Park - 5 min drive - 2.5 km
  • Southbury Clinic - 5 min drive - 5.7 km
  • Quassy Amusement Park - 11 min drive - 13.5 km
  • Candlewood Lake - 27 min drive - 36.4 km
  • Yale University - 42 min drive - 40.9 km

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪The 1850 House - ‬17 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Suburban hotel with a full-service spa and a golf course
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Make yourself at home in one of the 163 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 1 to 100 for adults and USD 1 to 100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9-hole golf course
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1007 reviews
Rating 8 - Good. 275 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Friendly staff. Tavern food very good with a great staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joel

Stayed 2 nights in Jul 2025

8/10 Good

Schauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Ariteigh

Travelled with family
Disliked: Staff & service

Unsafe experience

Very disappointing experience with staffing and management. Please see other review for further details. Please reconsider before deciding to stay. False accusations.
Stayed 1 night in Jul 2025

2/10 Terrible

Ariteigh

Travelled with family
Disliked: Staff & service, room comfort

Uncomfortable Stay

The staff was very prejudice and judgemental. The energy was very uncomfortable and i recieved an email of false accusations from the property manager. I got no warning or notice, just an email upon check out of a few false accusations with no opportunity for feedback.
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I had planned to spend time at the pool, but it was mobbed; there were lots of kids; there weren't any lounges available. It was difficult to find a parking spot. BUT - I would stay there again and recommend it to others.
Stayed 2 nights in Jul 2025

8/10 Good

pamela, Brooklyn

Stayed 1 night in Jul 2025

8/10 Good

Armando

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, staff & service

It’s okay

This hotel needs to be renovated now. The A/C was loud and having difficulty working. The room phone didn’t work and the beds aren’t comfortable. There are a lot of outside people at the pool and gym. They have outside memberships. The food is good at the Tavern but the decor is dingy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel !
Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a lush, beautifully landscaped area with lots of places to walk. We had a dog traveling with us, so that was really important to us.
Stayed 2 nights in Jun 2025

8/10 Good

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

All the components were there for a lovely stay. Our room had a view that was peaceful..staff was abundant..pool was huge..10 ft. depth.
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always a good stay. Been coming to this hotel with the family for at least a decade and I also worked here in my young adult life. The staff is always pleasant, the place is always clean. The pool was a little overcrowded for once and we were given wrist bands for the first time ever. There was a staff member checking we had them on yet 75% of the people there did not have them which I thought was odd. We did not get too enjoy the pool as much as we would have wanted, it’s a great pool but there were like 30 kids being kids aside from all the adults. Besides that no complaints whatsoever we will continue to visit and hopefully come back soon and get to enjoy the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Karina

Stayed 1 night in Jun 2025

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There’s honestly nothing to complain about everything was great. You have everything from comfort, relaxation, cleanliness, friendly staff and the location is convenient with surrounding walkable or short driving distance shops and food options. From Connecticut or OOT, it’s cozy here. Corned beef Rueben from the Tavern restaurant on site was good, prices are reasonable. The coffee bar in the recreational area would be the only thing I would re invent! Also add a better Keurig/ coffee machine and a refrigerator with protein shakes and sports drinks. Otherwise, it’s so nice to grab a coffee or tea before or after pool/ gym.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities such as the jacuzzi, the pools and ping pong. The room is fine but the bathrooms is too small. The king bed is nice, the matress is soft. Would have been good to have tea bags in the room, not just coffee.
Stayed 4 nights in Jun 2025

2/10 Terrible

Jamie

Travelled with family and small children
Soon as we checked in the halls smelled. Then we got to our room and it was horrible the strong smell. Stopped her because we have children that wanted the pool and online the pool shows it closes at 9:45 while the pool closes at 8. Stay away!!
Stayed 1 night in Jun 2025